McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2801 Cottman Ave, Philadelphia
(215) 332-6683
About McDonald's
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McDonald's Reviews
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Can I give ZERO STARS to this particular McDonald's?
The ABSOLUTE WORST customer service EVER. The person taking orders was disrespectful in her tone. Fries cold. Sweet tea like water. The outside of the building look dirty. sign broken and filthy. Yeah I threw my order away immediately.
service at drive thru was horrible I asked for a sausage egg and cheese biscuit and the guy simply said no that's it then I pull around to cash lady and I tell her what sauces I want for nuggets and she says tell them when you pull around when I pull around girl at window is slumped over counter on phone she looks up and says did you order some medium drinks I said yes she hands me 3 sodas no ice and no straws then another women asks for my receipt because they were missing a...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Philadelphia Also Viewed
McDonald's has received mixed reviews. Some staff members, including those working the fries and packing, were observed touching their phones and not wearing gloves. The cleanliness of the restaurant was praised, with specific mention of clean bathrooms and tables. The McDouble was noted as being cooked well. Customer service, especially at the drive-thru, received criticism for rudeness and lack of greeting, but some staff members, like the cashiers, are friendly and attentive, paying close attention to orders. The system for delivery drivers was mentioned as being efficient. The restaurant offers special seats for kids, making it kid-friendly and comfortable for families. Service can be slower during busy hours, particularly between 2:45pm and 5pm when many kids are out of school, leading to longer wait times in-store. There were some issues with coffee orders, such as receiving a cup with coffee grounds or ending up with frozen lemon tea instead of iced coffee, but overall, improvements in food and service are noted. It is suggested to ask for modifications to ensure a freshly cooked burger.