McDonald's

1801 Torresdale Ave, Philadelphia
(215) 533-4607

Recent Reviews

Brenda Moffatt

We all know how I feel about McDonald'

Atmosphere: 1

Service: 1

A

Ordered 3 combo meals didn't receive two lg drinks and three sundaes, two chocolate and one caramel with extra caramel. I then ordered three sundaes two chocolate one caramel and only received two chocolate sundaes. Attempted to contact McDonald's several times but just rings and goes to a fax machine sound than disconnects.

Teddy Williams

Massively understaffed, and there's no way I was waiting 30-45 mins for some food from McDonald's ?

L L

I saw a rat in my mcflurry and didn't get a

Atmosphere: 1

Food: 5

Service: 1

Serhii Kotuza

The worst McDonalds I’ve been so far (and yeah, I was in a few in Newark…) - personnel was rude, I was literally ordering food via app (I showed that to cashier lady), and they didn’t let me use restroom before that…ridiculous!

Atmosphere: 1

Service: 1

Jose Torres

Poor service the place smells like

Atmosphere: 1

Food: 3

Service: 1

Greg Howard

I could open up my trashcan and eat that for free. Why would I pay such ridiculous prices for the same thing at McDonald's?

Atmosphere: 1

Food: 1

Service: 1

Raquel Brown

I went thru the deuve thru and had a complex order which the woman got everything correct and was multi tasking...I was impressed...kudos to her!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mcchicken, Fries

Bryon Murphy

If I could give zero stars I would. I ordered a large meal, a hot and spicy McChicken large fry and large drink. They never charged me for the fry that I clearly heard her repeat back to me before paying at the next window. I politely asked if I could pay for my large fry,the small Spanish lady told me I had to pull around and reorder in the drive through. I just left then I gt home which is literally a one minute drive I opened my hot and spicy and it was old bread was hard and the mayonnaise was clear. I then gt frustrated headed back to the establishment. I went through the drive-through and explained that my sandwich seemed old and I'd really like another one and I also wanted to pay for my large fry I'd asked for the first time. So I pulled up to the last window this time it was a Haitian woman with a black shirt. I asked her if she was a supervisor she completely ignored me. So I just handed my sandwich back and asked politely " could you take a look at this and tell me if you would eat that?" She then asked if I wanted a refund or it remade?" At this point I'm pregnant hungry and irritated wasting gas and money for this. I then said "I wanted my sandwich remade!" She didn't respond and I thought I don't want her to spit in my food so I said just give me a refund and she took off from the window with our receipt and didn't return back. I left and called corporate the next morning. Never gt a refund for my spicy McChicken. They said they were sending me a coupon for a fry. It came the next week and it was a coupon for a free small fry or hashabrown. I'm like a small fry what am I a toddler. Worst service ever from mcdonalds. Worst location dirty work corporate wouldn't even refund me. I had to go through my bank. That same night I went to another location McDonald's and got treated so much better by a young man that was working by himself. Customer service is not rocket science. I've worked customer service most of my young life would never treat someone terribly that is paying their money.

Atmosphere: 1

Food: 1

Service: 1

Ashley

I swear this Mac Donald’s is way better than the one on Aramingo! The service is fast. The food is always fresh& hot! The younger employees here are respectful , say Ty & you’re welcome! And make sure I have all my items in the bag! So if you decide to go to a mc Donald’s go here ?? aramingo employees are ignorant ! & make you wait for over a half hour for some cold nasty food!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Big Mac, Fries, Chicken Mcnuggets

Selnna M.

Awful. Terrible. Disgusting. Order is always wrong. All that has to be done is read the receipt and put products in the bag. I don't understand why there is always food missing. Will never return to this establishment. If I could give a half of a star I would.

Veronica Echevarria

Customer service sucks. Girl at drive through smacking on gum like she had no manners.

Atmosphere: 1

Food: 2

Service: 1

Brian Boyer

Placed a mobile order for a McCrispy and got a McChicken but was charged for a crispy, and ordered a rootbeer they gave me a coke and no one said anything about being out of any items, they just threw the food in the bag and charged me for more than what they gave me.

Atmosphere: 1

Food: 1

Service: 1

Zabrina Jobe

I go through the drive-thru and I never get a cup holder I got to ask for one they had me two soldiers without a holder and my fries are always

Atmosphere: 4

Food: 3

Service: 4

C Nonya

The gentleman working at the window during the overnight is just unbelievably awesome! He is the sweetest person I probably came into contact for a long time it's not even forced you can tell he is someone you want in your corner. Just wow he needs a raise. He paid attention to what I wanted and was so polite and smart. I wish I could think of other awesome adjectives for him because he is all of them.

Atmosphere: 5

Food: 5

Service: 5

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