Papa John's Pizza
1109 S Broad St, Philadelphia
(215) 271-7272
Recent Reviews
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So, I called the pizza shop and they quoted a long wait time of 45 minutes, and I know this can't have an every time, but here is my phone calls to the store and my phone call from the delivery guy. 16 minutes. Unbelievable. Well done guys!
Texted pizza was ready and had to wait 2o mins . No air conditioning.Pizza just ok.
They are closed now. 8/19/19
Would give 0 stars if possible. Online delivery stated it was delivered- 20 minutes later then it was supposed to be, we never received it. I call the store and they tell me the driver couldn't get into the building, this isn't possible as I provided my cell phone and we have 24 hour concierge. So they send the pizza again, it takes another hour for it to get here. They call me and have me on hold from their cell phone for a few minutes and then hang up on me. It finally gets here another 15 minutes later ( a full hour and 40 minutes after initial delivery time) and the delivery man gives me a lecture on not answering my phone. I show him proof on my cell phone that I have no missed calls, after I wish him a good night and providing a 5$ tip for one pizza, he is yelling after me that next time I better answer the phone. Worst customer service I have ever experienced. Very little help received when calling the store directly, and no one ever apologized for the mistake.
Good wings and pizza, however the pizza tracker showed that the food was delivered and it had not been. I called the store to find out that the order was still out for delivery and was told to just wait. Once the pizza arrived 20 mins after the pizza tracker had stated that it was delivered the delivery man tried to pressure for a tip, but didn't even have the receipt for me to sign. Be cautious with this place.
Steak Sandwich was tasty BUT extreme long wait was not worth it. Place was not crowded. Will not return. Located on So Broad St in Philly.
Their strombolis, cheesesteaks, and pizza is delicious.
Clean store with a friendly staff! Pizza was excellent
Yeshua Hamasiach is the bread of life
Unacceptable and unprofessional for a international business! First bad experience and they are downtown in Philadelphia. They don't answer the phone and takes 2hrs to deliver 3 items that we boxed over 30 minutes ago. Never again.
Restaurantji Recommends
Do not order from this place! Pizza took more than an hour to arrive -- store is a mile away from where it was supposed to be delivered. Pizza was cold, chicken was cold, driver did not deserve tip. When I called to inquire, I was told "driver is stuck in traffic." I drive in center city every day and this was a bs excuse. There is literally no reason pizza should take an hour and a half on a Saturday afternoon.
I will never order from this place again. What a nightmare......
Buffalo Chicken Pizza is the best! Also, I signed up for the new rewards program and recieved free cheese bread sticks!
Pizza and wings were good..garlic parmesan wings yum
Alright, I like pizza so gets a 3 star
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