First and last time patronizing Fairmount Flavors. This was the worst butter almond ice cream I ever had. The flavor is off, and the almonds are whole and stale, no crunch, I had the nerve to get two large containers. I should have made my own, but was being lazy.
Kim Scott
In the south we call this an icee but the water ice/Italian ice was amazing. We found a great parking space and the weather was nice for our cool treat.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Italian Ice
Kalyani Ghuge
Their pistachio flavor sucks. Like bitter and full of food color.
Atmosphere: 4
Food: 1
Service: 1
Bryan Comora
Fairmount flavors literally changed my life. Specifically the cookie dough ice cream
Atmosphere: 5
Food: 5
Service: 5
Emmanuella Dely
My opinion on the pistachio ice cream no bueno..felt very artificial..
Otherwise the service is fast
Annelise Ocanto
I love Rocky Road and was excited to try a new place with my kids. My understanding has always been that Rocky Road has chocolate ice cream, marshmallow, and ALMONDS. No other nuts! Unfortunately, they had pecans, a lot of them, and I am allergic. I think I ate 2 almonds in total. I noticed the size of the nut in my spoon and uncovered it and it was a large pecan. I got scared and had to throw it out. But allergies are no joke. Please be more careful, Fairmont Flavors.
Kiana
You’ll easily find better ice cream at the grocery store, and possibly next door at the CVS. Fairmount’s ice cream often has freezer burn, so it’s not smooth and consistent. Prices are relatively high.
Atmosphere: 2
Food: 2
Service: 2
DJohn ElCollons
My family and I have been going to this place for a long time, today the cashier got my portion of the order wrong, when she brought the order out, I pointed out that’s not what I order, the cashier stated yes you did, as if I didn’t know what I ordered, I girl took back the ice cream with a serious attitude, she then scooped the ice cream of the top and added the favor I asked for. I tried to call the store to speak to the manager but no phone number was listed. I don’t think my family and I will be going back there again.
Atmosphere: 3
Food: 5
Service: 1
David Elliott
My family and I have been going to this place for a long time, today the cashier got my portion of the order wrong, when she brought the order out, I pointed out that’s not what I order, the cashier stated yes you did, as if I didn’t know what I ordered, I girl took back the ice cream with a serious attitude, she then scooped the ice cream of the top and added the favor I asked for. I tried to call the store to speak to the manager but no phone number was listed. I don’t think my family and I will be going back there again.
Atmosphere: 3
Food: 5
Service: 1
Annie Amio Isaacson
4 stars because they were out of a few flavors plus a long wait for our 3 orders of regular scoops of ice cream. Otherwise, I had the almond butter which came with whole almonds and coconut which came with coconut flakes. Both were delicious and made us want to come back for more! Will definitely be back.
The line is often long which isn’t a bad thing, but when they’re holding lengthy conversations with some of the customers while people are still waiting to give their orders isn’t it. Great place though. Just need to improve on the attentiveness
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Italian Ice
Malcolm Mcnair
I asked for vanilla ice cream with my strawberry shortcake and they gave me some damn chocolate ice cream. I waited 40 minutes on doordash just for this to get here. Complete trash! Who the hell gets chocolate ice cream with strawberry shortcake!? Def will never order from here again. A complete waste of time and money.
Food: 1
Tyrone Best
I'm not lovin' the customer service vibes here, it's like they're trying to give me a frosty cold shoulder
First and last time patronizing Fairmount Flavors. This was the worst butter almond ice cream I ever had. The flavor is off, and the almonds are whole and stale, no crunch, I had the nerve to get two large containers. I should have made my own, but was being lazy.
In the south we call this an icee but the water ice/Italian ice was amazing. We found a great parking space and the weather was nice for our cool treat.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Italian Ice
Their pistachio flavor sucks. Like bitter and full of food color.
Atmosphere: 4
Food: 1
Service: 1
Fairmount flavors literally changed my life. Specifically the cookie dough ice cream
Atmosphere: 5
Food: 5
Service: 5
My opinion on the pistachio ice cream no bueno..felt very artificial..
Otherwise the service is fast
I love Rocky Road and was excited to try a new place with my kids. My understanding has always been that Rocky Road has chocolate ice cream, marshmallow, and ALMONDS. No other nuts! Unfortunately, they had pecans, a lot of them, and I am allergic. I think I ate 2 almonds in total. I noticed the size of the nut in my spoon and uncovered it and it was a large pecan. I got scared and had to throw it out. But allergies are no joke.
Please be more careful, Fairmont Flavors.
You’ll easily find better ice cream at the grocery store, and possibly next door at the CVS. Fairmount’s ice cream often has freezer burn, so it’s not smooth and consistent. Prices are relatively high.
Atmosphere: 2
Food: 2
Service: 2
My family and I have been going to this place for a long time, today the cashier got my portion of the order wrong, when she brought the order out, I pointed out that’s not what I order, the cashier stated yes you did, as if I didn’t know what I ordered, I girl took back the ice cream with a serious attitude, she then scooped the ice cream of the top and added the favor I asked for. I tried to call the store to speak to the manager but no phone number was listed. I don’t think my family and I will be going back there again.
Atmosphere: 3
Food: 5
Service: 1
My family and I have been going to this place for a long time, today the cashier got my portion of the order wrong, when she brought the order out, I pointed out that’s not what I order, the cashier stated yes you did, as if I didn’t know what I ordered, I girl took back the ice cream with a serious attitude, she then scooped the ice cream of the top and added the favor I asked for. I tried to call the store to speak to the manager but no phone number was listed. I don’t think my family and I will be going back there again.
Atmosphere: 3
Food: 5
Service: 1
4 stars because they were out of a few flavors plus a long wait for our 3 orders of regular scoops of ice cream. Otherwise, I had the almond butter which came with whole almonds and coconut which came with coconut flakes. Both were delicious and made us want to come back for more! Will definitely be back.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Butter Almond
Restaurantji Recommends
Real good. Get the tangerine water ice
Atmosphere: 5
Food: 5
Service: 5
Love the ice cream the Reeses cup is my fave
Atmosphere: 5
Food: 5
Service: 5
The line is often long which isn’t a bad thing, but when they’re holding lengthy conversations with some of the customers while people are still waiting to give their orders isn’t it. Great place though. Just need to improve on the attentiveness
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Italian Ice
I asked for vanilla ice cream with my strawberry shortcake and they gave me some damn chocolate ice cream. I waited 40 minutes on doordash just for this to get here. Complete trash! Who the hell gets chocolate ice cream with strawberry shortcake!? Def will never order from here again. A complete waste of time and money.
Food: 1
I'm not lovin' the customer service vibes here, it's like they're trying to give me a frosty cold shoulder
Atmosphere: 2
Food: 5
Service: 1
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