Philly Pretzel Factory

Pretzel has zero taste in any shape or form. It was bland. It was cold. It was chewy. Absolutely would not come back again.

Every time I go in here the cashiers are so nice . Great pretzel every time

What kind of pretzel factory RUNS OUT OF PRETZELS an hour and half before closing!? JUST PURE LAZINESS. More than once or twice. This place used to be on point, but anymore they’re SLACKIN, big time. Some of the counter help can be trashy. If Steve is still the owner, I know he must not be there, because he would NEVER let that place run like that.
*Normally it’s clean and well kept. When food is available, most of the time is good. Sometimes sat under the heater too long or pretzels cold. Mainly need better employees.

excellent service

Ok place

They don't use gloves to make the pretzels. Service was okay and 3 workers standing around and it took someone that was making the food to come over and ring us up. That's ridiculous, and they were touching the pretzels. The pizza pretzels with no gloves. That's gross. But when I was looking, they grab gloves to grab my pretzels, I don't think i'm coming back here

Atmosphere: 1

Food: 1

Service: 1

Best Philadelphia Pretzel location if you can catch them right out of the oven they are even better

Atmosphere: 4

Food: 5

Service: 5

This is my favorite location! They open on time and always have a smile and are pleasant at 6 am when I go there. Love you guys!!!

Atmosphere: 5

Food: 5

Service: 5

Worked smoking weed while working not good for business

It's great. me and the family usually get 10 pretzels there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Cheese Dog, Pepperoni Pizza Pretzel, All Mini Dogs, Mini Cheese Steak & Rivets, Rivet Box, Pepperoni Melt

Will return again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Cheese Dog, Pepperoni Pizza Pretzel, Rivet Box

I like to give five star onlyn for the girls they're very nice and friendly I got the hot dog in a pretzel full of cheese but I noticed the hot dog was kind little spoil did not taste good at all I it's been my first time being in his pretzel factory I never been a pretzel factory maybe I'll try the one in New Jersey but Philadelphia I didn't like it they don't taste very good sorry that's the way I feel I love bread so I usually buy pretzels from Subway it's a little expensive but it tastes wonderful and fresh

Recommended dishes: Pretzel Cheese Dog, Pepperoni Pizza Pretzel

I like to give five star onlyn for the girls they're very nice and friendly I got the hot dog in a pretzel full of cheese but I noticed the hot dog was kind little spoil did not taste good at all I it's been my first time being in his pretzel factory I never been a pretzel factory maybe I'll try the one in New Jersey but Philadelphia I didn't like it they don't taste very good sorry that's the way I feel I love bread so I usually buy pretzels from Subway it's a little expensive but it tastes wonderful and fresh

Recommended dishes: Pretzel Cheese Dog, Pepperoni Pizza Pretzel

Great service and I love that they have a new flavor pretzel every-time I visit! Which isn’t very often but when I do visit they always have a smiling face on them everytime ?

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pretzel Cheese Dog, Pepperoni Pizza Pretzel

I work for the city, so I am constantly in different areas of Philadelphia every day. This is by far the best, Pretzel Factory there is in Philadelphia. The food is always hot and fresh, the customer service is great, it’s a pleasure to go there a few times a week And continue to get even more fat after I have a heart attack from eating three or four sausage, pretzels a week, I will be able to say at least they were damn good.