Philly Pretzel Factory

Is Bebe The Best? boy I guess Ty to captain Kimrey

If I could I would give 10 stars , I been to many pretzel factory for many of my events but I am glad I found this one they are always focusing on what customer needs and require, best Manager as well as the employees .

I went to many different locations but this by far is the best location ever! Always have fresh products , the best employees and water ice. What else can you ask for!!! Don’t walk run there!!

Pretzels were fine, cashier was nice. I tipped a dollar just to find hair in my melted cheese. Probably won’t go back.

Atmosphere: 2

Food: 2

Service: 3

I ordered pretzels from Pretzel Factory for my son’s birthday to share with his classmates, and the entire process was so fast and easy! The staff was incredibly friendly and helpful, making sure everything was perfect for the kids. The pretzels were a huge hit! I highly recommend Pretzel Factory for any event or celebration – the quality of service and food is top-notch. Will definitely be ordering again!

Atmosphere: 5

Food: 5

Service: 5

I ordered a pretzel tray two days in advance luckily at an early time before my event. When i arrived, they didnt have my receipt and had to find it. Not only that, my order wasnt prepared. I waited 15+ minutes. If you plan to order here, give yourself time before your event to ensure youre not late if this happens to you as well.

Atmosphere: 2

Food: 5

Service: 1

Not sure about the good reviews here. Got a bag of pretzels and half of them crunched like pretzel logs. This place sucked when it was Jim's pretzel and doesn't seem to of gotten much better. I recommend spending ten extra minutes and going to the Academy road location.Best part of the visit was I didn't have to wait long to get my bag of salted rocks.

Atmosphere: 2

Food: 1

Service: 3

Very kind and friendly stuff and super super tasty bakery

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Dog

The man today offered to make me something they ran out off I come here every morning for a

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Dog

This is one of the best pretzel store i have been to. They are super friendly and the store is always clean & organized! Got a variety of water ice , best location to take your whole family!

Kid-friendliness: My kids were happy about many water ice flavor choices!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rivet Shaker, Cinnamon Shaker, Large 8oz Dips - Special Flavor, Pretzels 10

Pretzels are always hot and fresh! Array of delicious dips! So many varieties of beverages. I always get more than I planned for!!

Parking: Plenty of parking out front.

Kid-friendliness: Fun place for the kids to choose their favorite items. Our kids love the water ice choices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small Rivet Tray, Large 8oz Dips - Special Flavor, Hot Mustard Bottle, Yellow Large, Honey Mustard Bottle, Pretzel Dog

This location has the best pretzels in the whole Philly area!!! And they are the only location that offers US military / Law enforcement discounts 20% OFF HooRah!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Shaker, Pretzels 5, 1 Pretzel, Pretzel Dog

I was there today with wife n they didn't have any pepperoni melt n the guy Sean n the cashier where very polite made my wife one.... I give them two all the respect in the world for that you guys will always have my business...thank for for that ????

Atmosphere: 5

Food: 5

Service: 5

Love this placeWould love to have coupons for

Atmosphere: 4

Food: 5

Service: 5

The best Philly Pretzel location I’ve ever been to. Always the freshest, hottest pretzels and the sweetest employees! Always good customer service.