Philly Pretzel Factory
1555 Wadsworth Ave, Philadelphia
(215) 242-9200
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1555 Wadsworth Ave, Philadelphia
(215) 242-9200
Really doesn’t deserve a star ? The service was horrible! I’ll never go there again! Started to walk out and go to another one SMH Definitely didn’t appreciate the way I was treated! Poor service!!!
Pretzels were not fresh
Delicious...Excellent...& Hot pretzels !!!...also purchased the spice cheese dipping sauce ?
Atmosphere: 5
Food: 5
Service: 5
The employees were very nice, & professional.
Fast service, fresh hot pretzels.
Great music playing. Friendly staff.
The pretzels are so freshly baked and delicious ?
It was great
Great as always
I went to the pretzel factory after my doctor appt. The sales person that works behind the register is always pleasant, nice and friendly.
Restaurantji Recommends
The employees were very nice, & professional.
The Employee was very nice and very good at his job. The pretzels were great too.
I visited this location on Sunday 12/12 after placing an order on Saturday. This was my first time at this location and IT WILL BE MY LAST!!!!I arrived around 12:15pm to pick up my order, the cashier was less than welcoming. I gave her my name and she placed my order on the counter, I added on extra pretzels. She gave me my total and I pulled out my cc to pay..she says do you have cash? I replied no..her response waawe can't take cards. I asked why..no response..I said is your card reader not working she responds yeah. Ugh! She then says there is an ATM across the street.Umm no!! I paid for my order with whatever cash I could round up.My order was 15 pretzels and a large tray of rivets. I asked for napkins, she points me to the napkin dispenser. Again NO..I refuse to pull out individual napkins to go with my order. Thankfully the woman making the pretzels overheard and gave me a small stack of napkins, polite apologetic or even informative. A perfect example of HORRIBLE CUSTOMER SERVICE!!On a happier note when I did call to place my order the gentleman I spoke with was very friendly and knowledgeable.The cashier was NOT friendly
The staff at this location is always so pleasant. Pretzels are always fresh.
Great as always
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