Rita's Italian Ice & Frozen Custard
5901 Rising Sun Ave, Philadelphia
(215) 342-2500
Customers' Favorites
Vanilla Ice Cream Sundaes
Italian Ice
Recent Reviews
I go to this Rita all the time . A couple of days ago I went & asked for two quarts of water ice & a gelati.I didn’t realize the sale 3 for 20 bucks so I asked for the third one & could he adjust the price . He said no but he can give me a discount on the third . I said ok but then I asked for the manager .I don’t know what the manager did to make the clerk laugh so I just said nevermind .So now I need a new Rita’s because I will never go here again .
The lady, I believe she said her name was autumn, who helped me was soooo nice. I was super complicated and indecisive with ordering and she was so patient and helpful. She walked me through all the different types of custards they had and made sure i left satisfied. I rarely even write reviews but her service was so good I had to lol thanks girl!
Went here the other day to get pretzels 2 hours b4 they closed. They didn't have any made, therefore they told me they didn't have any, instead of just making some more. I literally asked if they can make them. The young lady went to ask her manager if it would be ok to make some more and the manager said no. So I bluntly asked the young lady...so its not that u don't have any in the store. your manager just don't feel like making any correct...the young lady...