They even did not put any soup in my order. Omg the avocado was like rock ?
Food: 1
Recommended dishes: Salads, Half Signature Salad & Small Soup
Ileana Lopez
This is the sorriest excuse for a Saladworks I've ever seen. It's basically a glamourized salad bar within a supermarket location without any seating area. In addition the woman who was working there provided the absolute worst customer service that we literally told her to stop making the salad to walk out, and drive to the nearest Panera Bread on City Ave. Don't even waste your time or money going here.
Atmosphere: 1
Food: 1
Service: 1
Kay Bee
I enjoyed my salad but it was $16+. And the portions are significantly smaller than I remember them.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salads
K S
Jan, 10th at 1:45 pm That lady you have work in the morning at Salad Works she takes 1 million 15 minute breaks. I waited for her for 15 minutes. She never showed up. I went shopping got finished within a half an hour she was back and by the time I put my groceries in the car and came back to get my Salad she was gone again. If she doesn’t wanna work there anymore, then she should let somebody know. Then she wants to complain about the next guy being late when it wasn’t even 3 o’clock.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Salads
Kamoni Sincere
Jan, 10th at 1:45 pmThat lady you have work in the morning at Salad Works she takes 1 million 15 minute breaks. I waited for her for 15 minutes. She never showed up. I went shopping got finished within a half an hour she was back and by the time I put my groceries in the car and came back to get my Salad she was gone again. If she doesn’t wanna work there anymore, then she should let somebody know. Then she wants to complain about the next guy being late when it wasn’t even 3 o’clock.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Salads
eazy
Definitely good but they lose alot of money the old lady they got in the morning never there always outside smoking cigarettes I seen people mad walking off snapping
Atmosphere: 3
Food: 5
Service: 1
Dollean adams-harvey
Granddaughter loved her salad.
Atmosphere: 4
Food: 4
Service: 4
Mike C
How does this location always underperform? Drove out of my way here to get a salad at 4:45. Sign says they close at 8, so the girl says they're closed "to revamp". What she fails to mention is 20ft from her to the side, there's ready-made Salad works salads. Like.... Why wouldn't you mention this to your customers? Why is your service here always so poor? Continually disappointed with the service here
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Salads
Khyania Bryan
For the past 3 days they haven’t been open when they say it’s suppose to be open. I came at 11am not open, I came at 1:30 not open then I went at 12:45 not open! The service is good depending on who’s actually there, there’s never any consistent quality service. I quality of ingredients varies from when you go in there. You’re better off grocery shopping and making your own
Recommended dishes: Half Signature Salad & Small Soup
eazyedd2
Definitely good bet morning crew always has an attitude and they be rushing you
Atmosphere: 3
Food: 5
Service: 1
Avery Thornburg
Here I was trying to make a healthy choice and felt like I was being punished lol. I arrived an hour after opening and they're super busy prepping for some reason, so ordering seemed like an inconvenience. Someone who appeared to be the manager standing around eating. The person who makes your order is just not knowledgeable enough yet, which is a disservice to her and customers to not be trained properly yet; nervous and confused, and manager seemingly unbothered. I ordered off the menu to make things easier on them since things already looked shaky, chipotle ranch salad. Wrong cheese used, avocados not ripe and inedible, didn't know how to cut an avocado so there's skin throughout the bowl, lots of liquid in the bottom because the corn and tomatoes weren't strained well, wrong item used... Plain Corn instead of the corn black bean salsa mix that pretty much makes the salad what it is, and most importantly didn't have the dressing the salad required, nor the only alternate that would have made this salad work. Which I wasn't alerted to until after the salad was 'made.' So none of these elements even come together, especially since half the salad was made wrong also. Who even knows what I would have received without the manager standing there because this all still occured with her 'observation.' The lack of care here is rather inexcusable for three people being on staff and two customers. Wouldn't return to this saladworks or this ShopRite at this point. Both just don't seem to care to have systems in place that create positive outcomes for customers and haven't as long as I've lived in west Philly.
christina lawrence
Bad customer service I stood there for awhile to notice the lettuce and avocado look old and she never turned around to acknowledge or to greet me
Laura Van Horn
This place does not meet the standards the company sets. I will never order from here again. Staff us unable to make sure the order is complete and correct.
This place is PERMANENTLY closed!!!
They even did not put any soup in my order. Omg the avocado was like rock ?
Food: 1
Recommended dishes: Salads, Half Signature Salad & Small Soup
This is the sorriest excuse for a Saladworks I've ever seen. It's basically a glamourized salad bar within a supermarket location without any seating area. In addition the woman who was working there provided the absolute worst customer service that we literally told her to stop making the salad to walk out, and drive to the nearest Panera Bread on City Ave. Don't even waste your time or money going here.
Atmosphere: 1
Food: 1
Service: 1
I enjoyed my salad but it was $16+. And the portions are significantly smaller than I remember them.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salads
Jan, 10th at 1:45 pm
That lady you have work in the morning at Salad Works she takes 1 million 15 minute breaks. I waited for her for 15 minutes. She never showed up. I went shopping got finished within a half an hour she was back and by the time I put my groceries in the car and came back to get my Salad she was gone again. If she doesn’t wanna work there anymore, then she should let somebody know. Then she wants to complain about the next guy being late when it wasn’t even 3 o’clock.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Salads
Jan, 10th at 1:45 pmThat lady you have work in the morning at Salad Works she takes 1 million 15 minute breaks. I waited for her for 15 minutes. She never showed up. I went shopping got finished within a half an hour she was back and by the time I put my groceries in the car and came back to get my Salad she was gone again. If she doesn’t wanna work there anymore, then she should let somebody know. Then she wants to complain about the next guy being late when it wasn’t even 3 o’clock.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Salads
Definitely good but they lose alot of money the old lady they got in the morning never there always outside smoking cigarettes I seen people mad walking off snapping
Atmosphere: 3
Food: 5
Service: 1
Granddaughter loved her salad.
Atmosphere: 4
Food: 4
Service: 4
How does this location always underperform? Drove out of my way here to get a salad at 4:45. Sign says they close at 8, so the girl says they're closed "to revamp". What she fails to mention is 20ft from her to the side, there's ready-made Salad works salads. Like.... Why wouldn't you mention this to your customers? Why is your service here always so poor? Continually disappointed with the service here
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Salads
For the past 3 days they haven’t been open when they say it’s suppose to be open. I came at 11am not open, I came at 1:30 not open then I went at 12:45 not open! The service is good depending on who’s actually there, there’s never any consistent quality service. I quality of ingredients varies from when you go in there. You’re better off grocery shopping and making your own
Restaurantji Recommends
Very well
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Half Signature Salad & Small Soup
Definitely good bet morning crew always has an attitude and they be rushing you
Atmosphere: 3
Food: 5
Service: 1
Here I was trying to make a healthy choice and felt like I was being punished lol. I arrived an hour after opening and they're super busy prepping for some reason, so ordering seemed like an inconvenience. Someone who appeared to be the manager standing around eating. The person who makes your order is just not knowledgeable enough yet, which is a disservice to her and customers to not be trained properly yet; nervous and confused, and manager seemingly unbothered. I ordered off the menu to make things easier on them since things already looked shaky, chipotle ranch salad. Wrong cheese used, avocados not ripe and inedible, didn't know how to cut an avocado so there's skin throughout the bowl, lots of liquid in the bottom because the corn and tomatoes weren't strained well, wrong item used... Plain Corn instead of the corn black bean salsa mix that pretty much makes the salad what it is, and most importantly didn't have the dressing the salad required, nor the only alternate that would have made this salad work. Which I wasn't alerted to until after the salad was 'made.' So none of these elements even come together, especially since half the salad was made wrong also. Who even knows what I would have received without the manager standing there because this all still occured with her 'observation.' The lack of care here is rather inexcusable for three people being on staff and two customers. Wouldn't return to this saladworks or this ShopRite at this point. Both just don't seem to care to have systems in place that create positive outcomes for customers and haven't as long as I've lived in west Philly.
Bad customer service I stood there for awhile to notice the lettuce and avocado look old and she never turned around to acknowledge or to greet me
This place does not meet the standards the company sets. I will never order from here again. Staff us unable to make sure the order is complete and correct.
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