Shake Shack Fishtown

Name: Shake Shack Fishtown
Address: 1359 Frankford Ave Ste 3, Philadelphia, Pennsylvania, 19125, US
Telephone: (267) 376-1025
Price range: $
Rating: 3.3

$ • Burgers

Hours:
1359 Frankford Ave Ste 3, Philadelphia
(267) 376-1025

Menu Order Online

About Shake Shack Fishtown

Shake Shack Fishtown receives mixed reviews from customers. Many praise the delicious food, with specific mentions of the Shack Burger and smash burgers being cooked perfectly and tasting tasty. The service is frequently described as fast, awesome, and friendly, with staff noted for being helpful in explaining the menu and customizing orders. The restaurant inside is also reported as very clean, and the food comes out quickly.

However, several significant issues are consistently noted. Customers report problems with the environment, including a soaked floor, a clogged outdoor drain creating a mosquito farm on the patio, and inoperable ketchup dispensers. Order accuracy is a repeated concern, with missing items like sauces, pickles, onions, and paid-for whipped cream in shakes. Some feel the experience does not justify the higher price compared to other fast food, citing service and environmental challenges, especially with a high volume of delivery orders. While the food is generally well-prepared when correct, the location faces criticism for maintenance and consistency.