Shake Shack University City

3200 Chestnut St, Philadelphia
(267) 338-3464

Recent Reviews

T Sed

Food was great there were a bunch of us and they took great care of us.

Atmosphere: 4

Food: 5

Service: 5

Florence Mashongamhende

Very nice placeVegetarian options: I'm not a vegetarian but granddaughters are vegetarian,there had very nice options and they enjoyed, well recommendedWheelchair accessibility: Wheelchair accessibility, awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Shack Burger with Bacon and Fries

Simran Kaur

Forgot my sauce when I paid for it

Atmosphere: 1

Food: 1

Service: 1

Mr. Anderson

Very chill place with good food, even has a foosball table

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog

Jordan Desjardins

A long line for overpriced food with small portions. Easy pass.

Atmosphere: 3

Food: 2

Service: 3

Mario Jr Olvera

Good Burgers Highly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Shack Burger with Bacon and Fries, Burger

Na You

I bought a hotdog and a hamburger today, and as soon as I ate them, I started vomiting. I am sick because of the food, lying in bed, and cannot get up all day. They are selling bad meats; they need to be sued for making people sick.

Food: 1

Marci Monaco

Terrible customer service. They keep changing the terms of their promotions without saying anything publicly and there's no way to know until you get there.

Service: 1

Black Hippie

Food and View Is A Must See So Many Different

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Shack Burger with Bacon and Fries

Andy Cook

Order ahead of time or else you will be crammed in like a sardine waiting for your order. Both condiment areas were out of several items including ketchup during lunch rush. They need to make an interview to upstairs that announces

Atmosphere: 3

Food: 5

Service: 4

Danielle Howze

I don’t frequent Shake Shacks often probably my second time ever having them. I got the Korean Sweet and Spicy chicken sandwich, fries, and the vegan chocolate shake. All the food was fresh, hot, and delicious. Only issue with the sandwich didn’t look quite like the display pic, I felt it could have had more of the coleslaw on it. The shake I wish I would’ve gotten a large!! The workers were friendly, but the wait area is vert small, just glad it wasn’t crowded.

Atmosphere: 3

Food: 4

Service: 5

MuJaahid Harrison

Gross and dirty inside and the staff is super rude I wouldn’t !

Atmosphere: 1

Food: 1

Service: 1

Crystal Goodrich

Sitting area is spacious and the staff bring your food up. There are televisions, table games and even a space to take photos. Good food and fun for everyone.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: French Fries, 'Shroom Burger

Thedarkmike

Overall fast and friendly experience. The cashier was very friendly and polite while placing my order. The food was very quick to come out and was very high quality. The dining area was also very clean and frequently attended

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Double Shack Burger with Bacon and Fries, French Fries, Frozen Custard, Burger, Chick'n Shack, Cheese Fries, Oreo

Madelena Fontanez

Wonderful Experience! General Manager Will King as amazing to work with!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Shack Stack, Burger, Chick'n Shack

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