Soul Snatcher Caterers

104 E Washington Ln, Philadelphia
(610) 446-5661

Recent Reviews

Jane S.

The chicken left such a horrifying taste in my mouth that I could not eat it. There was no cornbread and the cake that I ordered and they specifically called and said was unavailable and asked if I wanted a different cake was not the cake that came. I let them know that the order was not okay and was told I would be refunded. I only got a partial refund and send them a message stating that I would have to contact my charge company for the full refund. I got a call from the owner in which she stated that they cannot refund the delivery service fee. She then went on to say I hurt her feelings because I said the food was horrible! I said to her that I had no recourse for the delivery service fee because I had no idea that it was hooked to their account and had no recourse. She heatedly and loudly repeated the same thing over and over again to which I said to her that as the customer that does not help me. She started yelling and I asked her to stop speaking to me like that. I was not mad and trying to rectify the situation. She said she was not yelling at which point her voice got louder and louder and then she proceeded to threaten me that if I went through my charge company to get the full refund back that she would charge me with theft from the police department. Then she said I could come in for a cash refund with yet more yelling. I hung up on her because I'm not dealing with someone who is beyond nasty. I won't ever use this business again. Sometimes mistakes are made and food is bad. There is no reason to treat anyone like this. I have zero desire to go into this business and deal with this person who acts like this! Bad food, bad business practices, and a nasty attitude. Got it that you refunded the food but your rudeness is ridiculous! If you're hooked into an outside app be transparent! They won't be getting my family's business ever again. Think twice before ordering from them because she will be offended if you have a problem! 100% unprofessional! No thank you!

Alina S.

This is strictly based on wait time - unfortunately, we didn't get to taste the food here...we were initially told it would take about 15-20 minutes for food...after waiting about 15 minutes we asked again and were told it would be another 30 minutes. We cancelled our order as that wait time is just too much...just expect to wait quite a bit ‍

Beezo W.

Excellent food and service. Could use more seating but still a great spot. Definitely, the best soul food from Jersey to Allentown. If you're ever in the upper northernmost parts of Pennsylvania you must give this Soul Food Restaurant a whirl. And their desserts are absolutely delicious!!! Can't go wrong here.

Eliza A.

I have only eaten here once, but this is quality soul food. Amazing. I got the whiting with Mac and both were delicious. I'm sure their whole menu is perfect. I believe I've tried some of the Alfredo as well, which was addicting to say the least. Check this place out if you are ever craving soul food! It's a gem!

Christina L.

Simply amazing!The owners Alysha and Keith truly take pride in their restaurant and put soul food on a whole new level!My husband Justin and I got the J*** Chicken Alfredo Birria Tacos and J*** Chicken Alfredo (their signature dish). Both fusion options were nothing like we've ever had before. The creativity, passion, and love that went into cooking the food, reflects the wonderful personality of the owners.I highly recommend trying this place if you haven't already!

David M.

This review is for the Soul D'Lysh location at 500 W Broad St in Quakertown (No separate listing for them on Yelp for whatever reason). My brother, who is a major foodie, in the Lower Bucks, PA area actually turned me to this place. The food here was as good as he said. I got the 8 oz. Seared Salmon (with Mango Habanero seasoning) + 2 sides: Whipped Sweet Potatoes and Garlic Butter Broccoli = $22.00. Plus, slice of Apple Peach Cobbler Cake = $5.00 Nice sized piece of salmon and cooked nicely. Seasoning was just ok - no real hint of Habanero. The sweet potatoes and broccoli were perfect. Apple peach cobbler was ok, but it had to have been sourced from elsewhere since it had no soul..lol Worth a shot IF you're in the area.

MrsC

Seafood is SO GOOD! Very clean and professional

April S.

This business is Extremely Unprofessional! If the service is any indication on how the food taste caution!!! Do not to do business with this company due to the following : Poor customer services, they never pick up their phone and will only communicate via email and that's not ver frequent. Lack of final follow-up and invoicing for catering orders. However when I called to complain about the unprofessionalism I receive excessive phone calls on my personal phone Excessive phone early in the morning and then a text message refusing to honor proper service. This company is a joke don't bother!

Shanise D.

Very disappointed. I waited 30 mins for my food to be given this. Chicken on a slice of bread. Rice is very bland and Mac and cheese is alright.

Precious M.

I don't usually review things very often but I was soooooo disappointed in this meal that I had to make a review. I ordered the J*** Salmon Alfredo with broccoli and candied yams with UberEats and I was so excited to get it. I took one bite of my pasta and salmon and stopped to take a picture because I was appalled. It was clearly jar Alfredo sauce. Actual jar sauce. Disgusting. From scratch Alfredo sauce only has a few ingredients-Parmesan/Romano cheese, butter, garlic, heavy cream. So simple and makes a HUGE difference. Jar sauce is disgusting. The broccoli was frozen and had almost no seasoning. It was also too hard. The candied yams were from a can. The salmon was dry and overcooked. Disappointment in a platter. I tossed it. I'm only giving 2 stars because they were nice when they called about my order, honestly.

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