Spring Restaurant Chen
3905 Kensington Ave, Philadelphia
(215) 288-6900
Recent Reviews
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First time ordering from this place - put in the order at 6 pm & cancelled it thru grubhub at 8:15 pm. Food never came, and when you call the restaurant it goes straight to voicemail and you can’t even leave a message because the mailbox is full.Saw an menu someone posted on google with another number extension so when I called, a lady picked up not associated with the restaurant at all. Very weird. Ordered based on recent reviews I read- but I won’t be ordering again.
When you order on the phone and inquire about the price you are informed one price on the phone and a higher price when you pick up your food. The chicken wings are too small for the price they charge. It's not worth it.
Worse place ever I order chicken fried rice with vegetables for delivery and when I finally got my food I got the wrong order I got shrimp fried rice and I'm allergic to shrimp
Always fresh food, easy menu to understand. Taste great
Spring Restaurant Chen is under a NEW MANAGEMENT since Feb of 2020!Please CONTACT us thru Facebook with any questions. Since I can’t respond to reviews, I will respond on here:Michelle Philly: Hi Michelle, my name is Tina and I’m the manager of SRC. I want to offer you my sincere apologies for the confusion. You might have caught us during change of menus. If you have questions regarding pricing or anything, you can either ask me straight on the phone or contact me thru Facebook.Janet Hernandez: Hi Janet, my name is Tina and I’m the manager of SRC. In regarding to your Doordash order, I remember your order vividly bc I’m the one who packs it up. I have put everything inside of your bag including your shrimp rolls(4 or 6 rolls?). My guess is that your order had been tamper with. Unfortunately that is out of our hands, dashers work for Doordash, we have no say so whatsoever when it comes to them. The only thing you can do was to call Doordash directly and see what will they do in return. As for shrimp rolls, there are 2 shrimps per roll. Sorry for the terrible experience thru DD, we do have our own drivers thru Grubhub and Qmenu if you decide to give us another chance in the future.Adrian Toro: If you have any questions, you can contact us thru Facebook or on the phone and ask for Tina. Tina will be able to answer all of your questions. As far as delivery eta, sometimes we are overwhelmed with orders, usually I will let ppl know while on the phone.As far as other reviewers goes, y’all have a problem(s) with the previous management which have nothing to do with us. HAVE A GR8 DAY!!
They make the best love mean i always get it
They delivered menus to my neighborhood so I gave them a try... 1st time was ok. Tonight I placed an order at 8:45 pm my total came to $28 when it was supposed to be $21 but ok... Its now 11:41 pm and I started calling from 9:45-10:15 they simply picked up the phone and hung up. Should've known because the woman who answered could barely speak english and hung up on me twice as I tried to place the order. Never again
We ordered through door dash spent $60 in food and didn't get alot of the things we ordered... Not only did we have a few orders missing but what we got was not even worth it we got charged for shrimp rolls and there was not one shrimp in my rolls! Never again
I order white rices with pork egg foo young plus two egg roll the egg roll was over cook & they didn’t give me the gravy for the pork egg foo young I won’t never order from there again...
Food is horrible, once I opened my platter my food stunk so bad , like if they provided me with old food. Never will I order from there.
Restaurantji Recommends
This place is a joke its Saturday an i have to wait 2 hours for my food that is ridiculous. The person who answers the phone dont have a clue of whats going on. Dont waste your time with this place.
Very lousy service food didn't get here till a hour & a half later & the driver opened a drink that came with my food
Tried to place an order with somebody who Could not laugh in English. If you were going to be dealing with the American public it is nice to at least pretend to understand their language
The service thinks! I called to see what's going on and he blocked my number. The horrible service is not worth the food. Honestly there are other good Chinese like Red Central.
Food very good first time eating from there
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