Espresso Frappuccino was all MILK it didn’t even taste like espresso or coffee for that matter. I could not drink it because of how sweet and full of milk it was…maybe some people like all the extra milk but I get that drink specifically because it normally is mostly espresso and tastes like coffee. When I told them it looks very light and not like what I normally get, They said that’s how it comes…after waiting 20mins spending $8 on one coffee, it wasn’t worth my time or money. I recommended the staff remaking one of your customers drinks if they didn't want a MILK Frappuccino.
Atmosphere: 3
Food: 2
Service: 1
Leigh Tussey
Dietary restrictions: As someone on an animal-based, low-carb diet, I LOVE that Starbucks offers real heavy cream!!!
Atmosphere: 5
Food: 5
Service: 5
Z B
The harder they come, the harder they fall. We used to play this song daily when I worked for SBUX from 2000-2009. Now it's their theme!
For the record, all staff are friendly and doing everything they can to work under a corporate overlord who demands more and more from them every day, without providing them the pay and benefits they deserve. No direct complaints about any staff.
But this location embodies exactly what is wrong with Starbucks these days, partially due to its high traffic location.
The primary goal used to be to acknowledge every customer within 10-30 seconds of them entering the store. These days though, you can stand there for ten minutes without a "hello," as 7 employees frantically run around making burritos or whatever ridiculous promo food/drink concoction they've come up with this month that no one wants. A typically Starbucks employee looks more like an NFL defensive coordinator than a barista anymore.
I hate to use this term from my youth, but Starbucks SOLD OUT years ago and it's all coming back to bite them now. That is, they got a taste of money with high margin frappucinos, and CHANGED WHO THEY WERE for profit, instead of sticking to their supposed philosophy of providing product and service. It's OK, it happens to every giant corporation. Just sad to see how it's gone over the last 20 years...
Atmosphere: 1
Food: 3
Service: 1
James Bradford
Very nice location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Doughnut
Sheronda-Rae Ball
Don’t expect any customer service or acknowledgment with your expensive coffee and snacks. At least you’ll save on the tip! Your best bet is the drive thru! If you go inside, you’ll be disappointed.
Parking: There is a lot with a handful of spaces. Trust me-use the drive thru-although traffic in City Ave is hell!
Atmosphere: 2
Food: 3
Service: 1
Chantell Whitfield-Johnson
Started drinking Starbucks more because I received a gift card. Now I understand the hype. The service is wonderful, and I love customizing my drinks. I always add a shoot of Espresso to my Caramel Ribbon Crunch and it's sooo good. Thank you! Oh... and I can't forget my lemon loaf... it last me all day!
Atmosphere: 5
Food: 5
Service: 5
James Castro
A girl made a mistake by only giving me one coffee and I needed 2 and the other cost the cost of the house. Of course. I told the young woman, thank you very much and very kindly. God bless you.
Atmosphere: 5
Food: 5
Service: 5
Emilio Martinez
A girl made a mistake by only giving me one coffee and I needed 2 and the other cost the cost of the house. Of course. I told the young woman, thank you very much and very kindly. God bless you.
Atmosphere: 5
Food: 5
Service: 5
Zave
Starbucks staff at this location are very fast making drinks but when it comes to working the to go counter inside the store,it's bad. When I asked about my order, the staff member gave me like a death stare. Instantly I said,"I'm just curious how long? I'm not rushing, I am just curious." I've waited 10 minutes on the clock and then asked about my order. I was still patient. Idk if it was perfect timing or what but as soon as I asked for the food. It was gaven to me within 10 seconds. A little suspicious. Hopefully my food wasn't just sitting there.
Hello everyone. I want to leave my positive feedback! :) I was greeted very warmly at the checkout. This is the first time I ordered a Caramel Frapuccino, and my expectations were met 100%! That's what I wanted to try. The barista who made it added exactly all the ingredients as needed, not a little, and not a lot! It was very tasty for me! During the time that I was in this coffee shop, I noticed that when there were few people, all the staff was cleaning the place, which is not a little important! Well done!!!
Service: 5
Dan Muldoon
Pricey but excellent.
Atmosphere: 4
Food: 4
Service: 5
ZapWhamPow
Drive-thru Starbucks - heck yeah!
Atmosphere: 5
Food: 5
Service: 5
Sonali R.
Went through the drive thru and it wasn’t very welcoming for starters. Order 1 Carmel frappe and 1 Carmel ribbon crunch with extra Carmel drizzle BOTH of my drinks were doused in so much Carmel it was impossible to even drink it. I was extremely unsatisfied with the service and drinks.
empty space in my drinks - common experience
Espresso Frappuccino was all MILK it didn’t even taste like espresso or coffee for that matter. I could not drink it because of how sweet and full of milk it was…maybe some people like all the extra milk but I get that drink specifically because it normally is mostly espresso and tastes like coffee. When I told them it looks very light and not like what I normally get, They said that’s how it comes…after waiting 20mins spending $8 on one coffee, it wasn’t worth my time or money. I recommended the staff remaking one of your customers drinks if they didn't want a MILK Frappuccino.
Atmosphere: 3
Food: 2
Service: 1
Dietary restrictions: As someone on an animal-based, low-carb diet, I LOVE that Starbucks offers real heavy cream!!!
Atmosphere: 5
Food: 5
Service: 5
The harder they come, the harder they fall. We used to play this song daily when I worked for SBUX from 2000-2009. Now it's their theme!
For the record, all staff are friendly and doing everything they can to work under a corporate overlord who demands more and more from them every day, without providing them the pay and benefits they deserve. No direct complaints about any staff.
But this location embodies exactly what is wrong with Starbucks these days, partially due to its high traffic location.
The primary goal used to be to acknowledge every customer within 10-30 seconds of them entering the store. These days though, you can stand there for ten minutes without a "hello," as 7 employees frantically run around making burritos or whatever ridiculous promo food/drink concoction they've come up with this month that no one wants. A typically Starbucks employee looks more like an NFL defensive coordinator than a barista anymore.
I hate to use this term from my youth, but Starbucks SOLD OUT years ago and it's all coming back to bite them now. That is, they got a taste of money with high margin frappucinos, and CHANGED WHO THEY WERE for profit, instead of sticking to their supposed philosophy of providing product and service. It's OK, it happens to every giant corporation. Just sad to see how it's gone over the last 20 years...
Atmosphere: 1
Food: 3
Service: 1
Very nice location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Doughnut
Don’t expect any customer service or acknowledgment with your expensive coffee and snacks. At least you’ll save on the tip! Your best bet is the drive thru! If you go inside, you’ll be disappointed.
Parking: There is a lot with a handful of spaces. Trust me-use the drive thru-although traffic in City Ave is hell!
Atmosphere: 2
Food: 3
Service: 1
Started drinking Starbucks more because I received a gift card. Now I understand the hype. The service is wonderful, and I love customizing my drinks. I always add a shoot of Espresso to my Caramel Ribbon Crunch and it's sooo good. Thank you! Oh... and I can't forget my lemon loaf... it last me all day!
Atmosphere: 5
Food: 5
Service: 5
A girl made a mistake by only giving me one coffee and I needed 2 and the other cost the cost of the house. Of course. I told the young woman, thank you very much and very kindly. God bless you.
Atmosphere: 5
Food: 5
Service: 5
A girl made a mistake by only giving me one coffee and I needed 2 and the other cost the cost of the house. Of course. I told the young woman, thank you very much and very kindly. God bless you.
Atmosphere: 5
Food: 5
Service: 5
Starbucks staff at this location are very fast making drinks but when it comes to working the to go counter inside the store,it's bad. When I asked about my order, the staff member gave me like a death stare. Instantly I said,"I'm just curious how long? I'm not rushing, I am just curious." I've waited 10 minutes on the clock and then asked about my order. I was still patient. Idk if it was perfect timing or what but as soon as I asked for the food. It was gaven to me within 10 seconds. A little suspicious. Hopefully my food wasn't just sitting there.
Atmosphere: 4
Food: 5
Service: 2
Restaurantji Recommends
Drive-thru Starbucks - heck yeah!
Atmosphere: 5
Food: 5
Service: 5
Hello everyone. I want to leave my positive feedback! :) I was greeted very warmly at the checkout. This is the first time I ordered a Caramel Frapuccino, and my expectations were met 100%! That's what I wanted to try. The barista who made it added exactly all the ingredients as needed, not a little, and not a lot! It was very tasty for me! During the time that I was in this coffee shop, I noticed that when there were few people, all the staff was cleaning the place, which is not a little important! Well done!!!
Service: 5
Pricey but excellent.
Atmosphere: 4
Food: 4
Service: 5
Drive-thru Starbucks - heck yeah!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru and it wasn’t very welcoming for starters. Order 1 Carmel frappe and 1 Carmel ribbon crunch with extra Carmel drizzle BOTH of my drinks were doused in so much Carmel it was impossible to even drink it. I was extremely unsatisfied with the service and drinks.
Atmosphere: 4
Service: 2
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