Starbucks

8515 Germantown Ave, Philadelphia
(215) 242-3860

Recent Reviews

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Yolanda Brown

Nice and cozy location. Love the spot. Coffee is on point and baristas are friendly.

Atmosphere: 5

Food: 5

Service: 5

Two Candles

Staff customer service is an atrocity.

Atmosphere: 1

Food: 1

Service: 1

Sally Guerra

Hi, My coworkers and I are recurrent clientes of this Starbucks as we work in the Avenue as well , we love our Starbucks moment, we are easy clients always order online and pick up within the time, lately our drinks have been missing steps, the flavor is so off , super strong or super lite never accurate it is obvious that they have new workers that haven’t been trained or fully don’t care what they are doing, we spend at least $100 a week here. Last week we had to order at the Flourtown location 🥹 so Sad because you guys are so close walking 🥲

Chaya

The service suck. The environment was clean and pleasant. However, the waiting area had no napkins, or straws. Not to mention when I asked for a straw I was ignored until the staff finished playing around.

Atmosphere: 4

Food: 4

Service: 1

Chris Thompson

The service suck. The environment was clean and pleasant. However, the waiting area had no napkins, or straws. Not to mention when I asked for a straw I was ignored until the staff finished playing around.

Atmosphere: 4

Food: 4

Service: 1

Sophia mattia

jose was the sweetest worker ever. He was extremely helpful and kind. This man deserves a raise!!!

Your Helpful Wendy

Great service and vibe.I love how cute is on the outside.I enjoy my winter coffee, which I love the crème brûlée and I spent hours working on my computer at this comfortable Starbucks coffee shop.

Atmosphere: 5

Food: 5

Service: 5

James P. Poole

Location is great for locals and pedestrians. They make a matcha latte that my daughter loves but with so many other great and local cafes in Germantown Ave., I don’t see the point of going here (for me). I only stop by here for my daughter. You can place an online order so you don’t have to wait.

Vegetarian options: They have baked goods with no meat.

Tom Mabels

They are extremely rude to anyone they perceive as homeless. Even if they are a paying customer.

Atmosphere: 1

Food: 1

Service: 1

Ernesto Tagwerker

Great service and atmosphere. Solid wifi and outlets available if you're working from here.

Atmosphere: 4

Food: 5

Service: 5

Carol Bartha

I work for Uber Eats and went in to pickup. The order was sitting not bagged up. The girl said with a snarky attitude it would be bagged up in a minute. Then, she went to other end of the counter and stood there. I was about to say something to her, but decided it wasn't worth it and I canceled the order. BTW, the other workers completely ignored me.

Atmosphere: 5

Food: 5

Service: 1

Christopher Miller

Standing in line and suddenly told they were closed. A good two hours before the posted time and with people in line behind me. Starbucks used to be a goto but more and more they don’t care about the customer.

Atmosphere: 5

Service: 1

Heidi G

One of the worst Pumpkin Spice Lattes I've ever had from Starbucks. Hot mess. I go to the ones outside the city now because it's just not worth it. They close their online orders an hour before they close, which is just ridiculously over the top.

Atmosphere: 3

Food: 2

Service: 2

Hye Park

They are very unfriendly, made me wait for over 15 minutes for my mobile order, and had completely different ingredients than what I ordered.. I will never order again.

Food: 1

Service: 1

Verdia Marie

This is not on the menu but it should be and I say name it the #HeavenlyBrownieWarm brownie with whipped cream & Carmel

Atmosphere: 5

Food: 5

Service: 5

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