I want to give you feedback about the service at 1018 N 2nd St Philadelphia Northern Liberties; There were six people at the counter who refused acknowledge me or ask if I needed anything. I waited so long I to finally ask for help - just a cup of water after I had already picked up my mobile order. I was surprised because most of your stores are so friendly, helpful, and usually say hello when we walk in the door. The music was extremely loud as well.
Hansel_barber
All the staff working there is very nice, love it(;
Montana
I usually love a good Starbucks Frappuccino—it’s my go-to treat—but this visit definitely missed the mark.
I ordered my usual, and as soon as I saw it, I knew something was off. The color wasn’t right, and the taste confirmed it: way too much mocha syrup, and the whole thing was basically melted. My boyfriend’s drink was slightly better flavor-wise, but his was also pretty melty—and that’s despite the fact that we grabbed them from the counter the second they were put down.
What really surprised us was that the store wasn’t busy at all. There were only two groups total (including us), so the drinks shouldn't have been rushed or sitting around. It just felt like a lack of care in the prep, which is a bummer when you're excited for a treat you know and love.
Here’s hoping for a better experience next time!
Michael Leitzke
Barista’s/Employees are consistently dismissive and rude. They never ask for your name for an order. I saw the barista behind the espresso machine display a visual sign of an attitude when they read my drink order, this is embarrassing behavior. The wait for a drink is at least 10 minutes. Also when you ask them for a straw they give an attitude.
Huda McGraw
Pls for the love of God, someone learn how to make the Iced Brown Sugar Oatmilk Espresso. I’ve been having it for years and since moving to NoLibs is been made so awfully I can’t drink it. After the 30th time I just had to say something. Please follow instructions!!!! I even found the exact ingredients and tried doing it that way one the app, and you guys still messed it up.
Sevki Torlak
Every uber eats driver that comes to your store to pick up orders is not a thief. Educate your stuff to treat us better.
Stephen
Literally the filthiest coffee shop I've ever been in. The bathrooms were disgusting, the hand-washing area was trashy, and you can tell that nobody takes care of this place. On top of that, they didn't ask for my name when I ordered, the cold foam and everything about the coffee made my stomach queasy. On top of that, the cashier took an old iced coffee that was sitting on something that looks like an order waiting shelf behind the counter, poured the old iced coffee out into a new cup for me. Disgusting! Since it was sitting for a while, the ice was melted too. Also, the two men behind the counter that looked like women were talking perverted. Disgusting! Definitely not somewhere I want to bring family too, let alone bring a laptop and get some work done. Plenty of other local coffee cafes that are 10 times much better.
Locksmith Repair
How big challenge should be one medium hot Americano. And how long it could take. After 10 minutes I was asked what was my order. I just left.
Atmosphere: 1
Food: 1
Service: 1
Kateřina Dolejšová
The worst Starbucks I’ve ever been to. The orders were extremely disorganized. They didn’t even ask us for our names, while they did for other people. Additionally, people who ordered after us received their coffee much faster. I even had to go ask them when they were planning to make my order. Fortunately, I kept the receipt. I ordered a hot chocolate, and I definitely wouldn’t recommend it - it tasted almost like coffee. Overall, the staff wasn’t friendly, and the café wasn’t clean. The selection wasn’t very large either.
Have waiting for Ice Americano 20min and had to ask twice. They were not asking for name so it was confusing a lot here. No water station, just one toilet.
Atmosphere: 1
Food: 2
Service: 1
Patrick Henry Finley BSN,MCP (BACKUP PROFILE)
I had a house coffee with a shot of espresso grande style. I mean, grande size and I was treated to a pair of vanilla scones on the house. Very nice. Very nice people there.
Wheelchair accessibility: Definitely wheelchair accessible on the ground floor should be no problem for someone in the wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Featured Medium Roast - Pike Place Roast
Ryan Blatstein
The people that work here are rude to the customers and very unfriendly and impatient!!! They always want to go on break. They are not welcoming to the customers!!! There’s a lot more stores that have nicer people that work there. Northern Liberties is a very high in area In Philadelphia and every time I go to the I feel like I’m in a bad part of philly. Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
Patrick Finley (BACKUP PROFILE)
I had a house coffee with a shot of espresso grande style. I mean, grande size and I was treated to a pair of vanilla scones on the house. Very nice. Very nice people there.
Wheelchair accessibility: Definitely wheelchair accessible on the ground floor should be no problem for someone in the wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Featured Medium Roast - Pike Place Roast
Patrick Kelly
Another quick starbucks trip when we were in Philadelphia. We had to be out of our hotel early for a meeting, and it seems nothing is open earlier than 7am in Philly. Luckily, we found a starbucks close by for us to grab some coffee and a breakfast snack. This starbucks had a but more room and parking on the streets. The staff was courteous, but it took a while to get oue drinks. It might have had to do with thr amount of online orders. Overall if we stay close to this starbucks we will be back.
Drive thru quick for four drinks.
I want to give you feedback about the service at 1018 N 2nd St Philadelphia Northern Liberties; There were six people at the counter who refused acknowledge me or ask if I needed anything. I waited so long I to finally ask for help - just a cup of water after I had already picked up my mobile order. I was surprised because most of your stores are so friendly, helpful, and usually say hello when we walk in the door. The music was extremely loud as well.
All the staff working there is very nice, love it(;
I usually love a good Starbucks Frappuccino—it’s my go-to treat—but this visit definitely missed the mark.
I ordered my usual, and as soon as I saw it, I knew something was off. The color wasn’t right, and the taste confirmed it: way too much mocha syrup, and the whole thing was basically melted. My boyfriend’s drink was slightly better flavor-wise, but his was also pretty melty—and that’s despite the fact that we grabbed them from the counter the second they were put down.
What really surprised us was that the store wasn’t busy at all. There were only two groups total (including us), so the drinks shouldn't have been rushed or sitting around. It just felt like a lack of care in the prep, which is a bummer when you're excited for a treat you know and love.
Here’s hoping for a better experience next time!
Barista’s/Employees are consistently dismissive and rude. They never ask
for your name for an order. I saw the barista behind the espresso machine display a visual sign of an attitude when they read my drink order, this is embarrassing behavior. The wait for a drink is at least 10 minutes. Also when you ask them for a straw they give an attitude.
Pls for the love of God, someone learn how to make the Iced Brown Sugar Oatmilk Espresso. I’ve been having it for years and since moving to NoLibs is been made so awfully I can’t drink it. After the 30th time I just had to say something. Please follow instructions!!!! I even found the exact ingredients and tried doing it that way one the app, and you guys still messed it up.
Every uber eats driver that comes to your store to pick up orders is not a thief. Educate your stuff to treat us better.
Literally the filthiest coffee shop I've ever been in. The bathrooms were disgusting, the hand-washing area was trashy, and you can tell that nobody takes care of this place. On top of that, they didn't ask for my name when I ordered, the cold foam and everything about the coffee made my stomach queasy. On top of that, the cashier took an old iced coffee that was sitting on something that looks like an order waiting shelf behind the counter, poured the old iced coffee out into a new cup for me. Disgusting! Since it was sitting for a while, the ice was melted too. Also, the two men behind the counter that looked like women were talking perverted. Disgusting! Definitely not somewhere I want to bring family too, let alone bring a laptop and get some work done. Plenty of other local coffee cafes that are 10 times much better.
How big challenge should be one medium hot Americano. And how long it could take. After 10 minutes I was asked what was my order. I just left.
Atmosphere: 1
Food: 1
Service: 1
The worst Starbucks I’ve ever been to. The orders were extremely disorganized. They didn’t even ask us for our names, while they did for other people. Additionally, people who ordered after us received their coffee much faster. I even had to go ask them when they were planning to make my order. Fortunately, I kept the receipt. I ordered a hot chocolate, and I definitely wouldn’t recommend it - it tasted almost like coffee. Overall, the staff wasn’t friendly, and the café wasn’t clean. The selection wasn’t very large either.
Restaurantji Recommends
Have waiting for Ice Americano 20min and had to ask twice. They were not asking for name so it was confusing a lot here. No water station, just one toilet.
Atmosphere: 1
Food: 2
Service: 1
I had a house coffee with a shot of espresso grande style. I mean, grande size and I was treated to a pair of vanilla scones on the house. Very nice. Very nice people there.
Wheelchair accessibility: Definitely wheelchair accessible on the ground floor should be no problem for someone in the wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Featured Medium Roast - Pike Place Roast
The people that work here are rude to the customers and very unfriendly and impatient!!! They always want to go on break. They are not welcoming to the customers!!! There’s a lot more stores that have nicer people that work there. Northern Liberties is a very high in area In Philadelphia and every time I go to the I feel like I’m in a bad part of philly. Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
I had a house coffee with a shot of espresso grande style. I mean, grande size and I was treated to a pair of vanilla scones on the house. Very nice. Very nice people there.
Wheelchair accessibility: Definitely wheelchair accessible on the ground floor should be no problem for someone in the wheelchair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast, Featured Medium Roast - Pike Place Roast
Another quick starbucks trip when we were in Philadelphia. We had to be out of our hotel early for a meeting, and it seems nothing is open earlier than 7am in Philly. Luckily, we found a starbucks close by for us to grab some coffee and a breakfast snack. This starbucks had a but more room and parking on the streets. The staff was courteous, but it took a while to get oue drinks. It might have had to do with thr amount of online orders. Overall if we stay close to this starbucks we will be back.
Atmosphere: 5
Food: 5
Service: 5
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