Starbucks

525 Arch St, Philadelphia
(215) 923-6000

Recent Reviews

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I was hesitant to visit this place as it was not well reviewed but I ended up having a great experience. The atmosphere is comfy, it was the only chain coffee shop downtown with a place to seat down and enjoy breakfast. There are restrooms and water available if you are a tourist as I was in the city.

Atmosphere: 5

Food: 5

Service: 5

Logan Donovan

Amazing service

Atmosphere: 5

Food: 5

Service: 5

yadir soto

They take mad long

Atmosphere: 1

Food: 3

Service: 1

Megan

Worst Starbucks service ever. I ordered four drinks. 2 cold 2 hot coffees. After two cold drinks, my hot drinks were never made. So I nicely asked where are my 2 hot drinks. This female staff made two hot drinks that I didn’t order. And accused me for ordering the wrong drink and had her made something more expensive. If you forget you forget not big deal. What kind of staff is this. Embarrassment to the company. Don’t come here.

Atmosphere: 2

Food: 2

Service: 1

Samuel Garcia

Horrible experience with the staff, I have 2 huskies and from the beginning they were supper rude with us because of that, first they said if you don’t buy anything you can’t be here which of course I understand, when I mentioned them we where ordering trough the app the 2 girls in the counter just rolled over their eyes. After that when I got the coffee they said you can’t be here with the coffees and the dogs. As far I know all the Starbucks are pet friendly. Lastly when I asked for a pupcup they look at me like I was an idiot and gave me such a hard time.

Atmosphere: 1

Food: 5

Service: 1

Never4getthefam

I always order online is super fast

Ramona idalia peña casado

(Translated by Google) When you want a hot coffee here you have to go(Original)Cuando uno quiere un café caliente aquí hay que ir

jaycelyn gomes

i would rate it zero stars if I could. I ordered a drink with light ice and they filled my drink halfway. I asked them why it wasn’t filled completely (NICELY) and they yelled at me and told me they weren’t filling my drink because I ordered light ice. they screamed at my friends for putting money on the counter and changing the size of drinks. WORST CUSTOMER SERVICE!

Mohssen Kh

It says open until 5, black lady behind the counter says it's closed at 4:40.

Marcelo Filgueira

Friendly staff, but only one person for a 20 people line, that's crazy! Owners: Please staff this place accordingly!

K B

Did a mobile app order and it was nice to just walk in and out with my favorite drink.

Corey

Hours are incorrect. 7AM is the opening time for Wednesday’s on Google but the shop is closed as of 8am.

Jeffrey Stafford

A bad jawn hahaha nah wrong size wrong style and rude to for what and that without making my grievance known

VICTMARA

I don't know why they have 3 ?, today was a wonderful day, excellent services. Clean and bright. Kindness every body . I continue love it STARBURST. Every place, every time.

ChunMi Araki

Friendly service and staff members. This location is spacious with plenty of seating, both sofa style and hard table & chairs. You can easily fit a stroller next to your seat if necessary. Only downside is that this is a privately licensed Starbucks, so you can’t redeem your stars here for a free drink and they can’t hand out extras like cups of ice (but they do have mini cups for water).

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