Steak & Hoagie Works-Mayfair

Ordered from here last night took an hour and a half for my order the food was called my wings were burnt it never order from here again

Kid-friendliness: The worst the worst the worst hated it did not like it

Really expensive the updated menu had no prices on it so I call to ask how much 2 things cost got told to look online bc they busy n the prices online were wrong I order 2 10 honey bbq wings n it came out to $31 when it says online they alil over $7. Update ur online menu n add prices to ur paper menu.

Horrible...this place is not it at all. The wedges was not fully cooked through..very rushed. The Roast Pork sandwich..there was nothing Philly about it! Not much meat , all bread and vegetables! I'm disappointed to say the least. Maybe ..just maybe in the future I will try again wayyyy later down the line. I'm a Philadelphia food blogger and food is everything for me in this city. Maybe next time!

Haven’t ordered in awhile just order 2 cheesesteaks and there is just enough meat on one to make hall the sandwich the other is lite also , I know times are tough but this is a joke! For the price not worth it at all

Food is actually really good. The staff is rude and nasty to customers. Which makes me not wanna order from there.

Ordered cheesesteaks and wings . When I opened my wings up it was a bloody paper towel with tape that looked like it was wrapped around someone’s finger . As soon as I saw it I lost all my appetite, I called them to let them know and they said that they will said over a new set of wings , I said no I want a refund and they act like they couldn’t give me a refund . They can only give me store credit . After going back and fourth with with for about 10 minutes they decided to refund me for just the wings . This is the most nasty food experience I ever had . I suggest no one to ever eat from there . If you give want the works go to their location in port Richmond.

Terrible staff extremely rude and ignorant.

I order frequently, orders have been messed up several times. Today once again I order and was given a dry sandwich when I asked for honey mustard on it. Girl said you can come back and get it, it will be a dollar. Money isn’t a factor but your employee’s getting orders correct should be priority! Asked to speak with manager and he said I could come back when I told him I couldn’t leave my business again he said it would be a dollar for my delivery man to bring it to you. I said I wasn’t going to pay for THEIR MISTAKE!! Then he got very ignorant! Even had the audacity to say WE DON’T NEED YOUR BUSINESS! NO WORRIES YOUR WERE NOT GOUNG TO GET IT AGAIN! And I’m thrashed your menu so you don’t get my employee’s business as well! Needless to say I can’t eat a dry a@@ sandwich so I threw it away!

I have ordered from here for years but the last two times I ordered my order was messed up . Yesterday I placed an order for two cheesesteaks a hoagie and mozzarella sticks. I pick the order up came home opened up the food and it was an order of jalapeño poppers. I called and explain to them that they gave me poppers instead of mozzarella sticks. The girl replied I can either give you mozzarella sticks or I can give you a credit so I said it’s no big deal I’ll take the credit She said OK you have to bring the mozzarella sticks back. So basically I have to get my car come back to your place to return mozzarella sticks to get a credit for an order you messed up . It’s not about the lousy six dollars it’s the Fact that you have delivery drivers that could’ve easily picked up the poppers and exchange them for mozzarella sticks however I guess you don’t value your customers I’m done ordering from there their customer service skills are horrible!

Must not like walk ins

They have the BEST cheese steak!

The service here is not good at all way below average. I Now understand why they have such low ratings. Either the owner doesn't want to make more money than he should or the employees are sabotaging the owner. They truly let me leave without ordering because they want me to order by phone but I was already standing there, why not just take my order it's only a cheesesteak. Money is good and good service brings in good money.

I’ll never order from the Works of Mayfair again! We just got the worst cheesesteaks and wings we ever had. Wings were not hot, they were mild and soggy. I had to put them in my air-frier! There was hardly and meat and next to no cheese on the cheesesteaks. The owner got on the phone and said it’s impossible because he cooked them himself. He was yelling at my fiancé! That’s a hell no in my eyes! He then hung up on her. I called back and said I’ll NEVER get a cheesesteak or any food from them again... after 10 years of business for the owner hung up on us!!

I should’ve read the reviews prior to ordering. I ordered a chicken salad sandwich and a ham hoagie. The hoagie did not come with all the ingredients I asked for. But what is more OUTRAGEOUS AND DISGUSTING is that my husband’s Chicken salad sandwich had a HAIR IN IT. My poor husband literally took it out his mouth. ABSOLUTELY DISGUSTING. Will never buy from there! Do yourself a favor and do NOT BUY from here.

Cashier's rude and snobby..I always eat there and now I never will.