Subway
1625 Chestnut St F1, Philadelphia
(215) 851-8019
Recent Reviews
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Soggy sandwich. Bad and rude customer service. Do not go if if you can. Expensive and staffs that don’t respond well to questions
Just UNBELIEVABLE Employee “SO RUDE!” @subway the woman with a head wrap in your store was very RUDE. Why are you keeping this kind of employee to your company?
The hijabi employee on 11/10/2025 around 4 pm was crazy rude and hello?? It’s not just me saying it!! everyone in the reviews says the same thing. HOW is she still there?
Atmosphere: 1
Food: 1
Service: 1
Now I remember why I don’t patron Subway especially this one. The prices are outrageous for what you get and the service is always done with a less than friendly attitude.
Food: 2
Service: 2
terrible service, the lady serving is very rude
Super unprofessional and rude lady. This subway should be closed asap. They are in the wrong business as restaurant business requires hospitality but they dont have any manners.
Atmosphere: 1
Food: 1
Service: 1
They refused to take any coupons and didn't have what I wanted
Atmosphere: 1
Food: 5
Service: 1
Poor customer service skills! Not nice people at all. Spoke to them and they didn’t even speak back! My friend had the wrong sandwich and they told her they weren’t making her a new 1. Very ignorant I would never go back to that 1. They hardly get customers
Off brand subway. Food was trash & tasteless matches the nasty attitude workers.
Atmosphere: 3
Food: 1
Service: 1
I asked for a cup of tap water, and the employee said they are required to charge that as a regular fountain drink. Poor service. Penny-pinching. Go elsewhere in the food court.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Had a BOGO deal I used in the app, so I was not there to oversee them making my sub. When I unwrapped it I noticed how little of every ingredient there was on the sub. Pretty sad that even with a membership deal, I was still ripped off!
Worst Subway experience. Staff is rude and unprofessional. 3 veggies only and that also 2 spinach leaves, 1 cucumber, 1 tomatoes. Do they take remaining vegetables home ? Corporate need to do some audit.
Atmosphere: 1
Food: 1
Service: 1
Horrible food. 🤮 Service EVEN worse!
None of the people behind the counter listen and it is very difficult to understand them, also. They get the order😑wrong EVERYTIME. Everyone I know has had the same experience.
Atmosphere: 1
Food: 1
Service: 1
This is the worst subway outlet someone can ever experience across the nation. Staff is so ridiculous and unprofessional that you can’t even imagine. This is the first time in my life that I have seen such type of annoying people running food business. They don’t know how to talk to customers and they don’t even care about it. Pathetic service and pathetic food. I suggest everyone who reads my review that never ever buy food from this outlet.
Atmosphere: 1
Food: 1
Service: 1
Horrible experience. I was asking the worker to put sauce on my sandwich and she ignored my request. I’ve been ignored for my own custom sandwich in my life. Smh!
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