I had a really disappointing experience at this bubble tea store. I walked into the store unsure of what to order. Noticing a poster of one of their signature drinks, I read out its name. The staff just stared at me without saying a word, so I realized I had to repeat my order to get a response. When I simply asked for 50% sugar, the staff member taking my order became visibly impatient and even rolled her eyes at me. I wasn’t being difficult—I just wanted a standard customization, which most milk tea places allow.
There’s no reason for that kind of attitude toward a paying customer. Echoing another reviewer mentioned here, "many businesses today are doing their best to provide the best service and products despite all the recent challenges they may experience." Nowadays, bubble tea stores are everywhere. If you can’t provide good service or dislike your job, you should consider switching careers. A little courtesy goes a long way, and unfortunately, this place seems to lack it. Definitely won’t be coming back.
M Gurung
I loved the boba. Highly highly recommend it.
Yu-Cian Hong
I think people give good reviews because they are not eastern Asian. The quality of this tiger sugar store is not acceptable 😭. This chain store is from my hometown and it is usually very very good, although expensive, except this one 🥲 the boba is mushy and milk has no aroma. The taro in the milk so pathetic you can’t see it. Just a sad and expensive boba tea.
Tina Ocultar
This store experience was not satisfying. I went in yesterday and was not enjoying it, but I would not be coming back
Atmosphere: 1
Food: 1
Service: 1
Rita Zhao
No ice drink they will extra charged you
Atmosphere: 1
Food: 3
Service: 1
Chrysana Nguyen
Drinks were amazing. They had crystal, popping, and regular boba. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Brown Sugar Milk Tea
Teresa
Probably the best place for brown sugar boba. My favorite is #2 with the jelly. It’s a pretty small space (just standing room, no seating). Service could be a little friendlier.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: brown sugar boba & pearl milk with cream mousse 虎虎生风厚鲜奶
Lisa Reiff
Signature brown sugar milk tea. Boba consistency was nice.
Atmosphere: 5
Food: 5
Service: 5
Teresa Nguyen
Probably the best place for brown sugar boba. My favorite is #2 with the jelly. It’s a pretty small space (just standing room, no seating). Service could be a little friendlier.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Signature Brown Sugar Milk Tea
Signature brown sugar milk tea. Boba consistency was nice.
Atmosphere: 5
Food: 5
Service: 5
Olivia Klein
Love their boba every time it’s so soft and chewy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Brown Sugar Milk Tea
Tanya Ponce
My favorite order is #5 Black Sugar Boba + Pudding Milk with Cream
Atmosphere: 5
Food: 5
Service: 5
Joanna Nunez
Delicious Boba spot
Atmosphere: 5
Food: 5
Service: 5
Yunna
The lady in the front were bad attitude, I get accidentally get the wrong boba and wanted to ask for it warm but she scolded at us saying we should tell them earlier. She could of tell us in a nicer tone
I had a really disappointing experience at this bubble tea store. I walked into the store unsure of what to order. Noticing a poster of one of their signature drinks, I read out its name. The staff just stared at me without saying a word, so I realized I had to repeat my order to get a response. When I simply asked for 50% sugar, the staff member taking my order became visibly impatient and even rolled her eyes at me. I wasn’t being difficult—I just wanted a standard customization, which most milk tea places allow.
There’s no reason for that kind of attitude toward a paying customer. Echoing another reviewer mentioned here, "many businesses today are doing their best to provide the best service and products despite all the recent challenges they may experience." Nowadays, bubble tea stores are everywhere. If you can’t provide good service or dislike your job, you should consider switching careers. A little courtesy goes a long way, and unfortunately, this place seems to lack it. Definitely won’t be coming back.
I loved the boba. Highly highly recommend it.
I think people give good reviews because they are not eastern Asian. The quality of this tiger sugar store is not acceptable 😭. This chain store is from my hometown and it is usually very very good, although expensive, except this one 🥲 the boba is mushy and milk has no aroma. The taro in the milk so pathetic you can’t see it. Just a sad and expensive boba tea.
This store experience was not satisfying. I went in yesterday and was not enjoying it, but I would not be coming back
Atmosphere: 1
Food: 1
Service: 1
No ice drink they will extra charged you
Atmosphere: 1
Food: 3
Service: 1
Drinks were amazing. They had crystal, popping, and regular boba. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Brown Sugar Milk Tea
Probably the best place for brown sugar boba. My favorite is #2 with the jelly. It’s a pretty small space (just standing room, no seating). Service could be a little friendlier.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: brown sugar boba & pearl milk with cream mousse 虎虎生风厚鲜奶
Signature brown sugar milk tea. Boba consistency was nice.
Atmosphere: 5
Food: 5
Service: 5
Probably the best place for brown sugar boba. My favorite is #2 with the jelly. It’s a pretty small space (just standing room, no seating). Service could be a little friendlier.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Signature Brown Sugar Milk Tea
Wonderful bubble tea.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Signature brown sugar milk tea. Boba consistency was nice.
Atmosphere: 5
Food: 5
Service: 5
Love their boba every time it’s so soft and chewy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Signature Brown Sugar Milk Tea
My favorite order is #5 Black Sugar Boba + Pudding Milk with Cream
Atmosphere: 5
Food: 5
Service: 5
Delicious Boba spot
Atmosphere: 5
Food: 5
Service: 5
The lady in the front were bad attitude, I get accidentally get the wrong boba and wanted to ask for it warm but she scolded at us saying we should tell them earlier. She could of tell us in a nicer tone
Food: 4
Service: 1
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