Wendy's
7700 City Line Ave, Philadelphia
(215) 473-6040
Recent Reviews
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food was ight, workers were arguing right infront of me (im a customer) cussing at eachother only good thing was the food and she was pretty nice to me
Atmosphere: 1
Food: 3
Service: 2
What a god awful experience. The lady that took my order had AirPods in and obviously couldn’t hear anything I said because my order was all messed up, she charged me for 2 large drinks and 2 large fries and I was so annoyed I just took the L because I didn’t want to converse with this woman for a single moment longer. The other workers were also rude to my coworker and I, straight attitude and zero manners. The soda machine was flat, the food was stale, not to mention we were the only ones in the place and our orders took 15 minutes plus, probably because the workers are all arguing with eachother and blasting music and have AirPods in. I pray this place gets shut down so not another person can waste their time or money here.
Atmosphere: 1
Food: 1
Service: 1
Staff here is very friendly, fast, take care of me Everytime I dine in or out.
Atmosphere: 4
Food: 5
Service: 5
Worst Wendy's i've ever been to. Waited 20 minutes in my car; workers completely forgot about my order. Went in and after 10 minutes; they gave me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Fries were cold and the spicy chicken sandwich was made wrong! They added pickles and took off tomatoes! I am allergic to pickles!! Smh. Then on top of that used the wrong bun! Smh
Food: 2
Service: 2
My kids like the Frosty and chicken nuggets.
Atmosphere: 4
Food: 4
Service: 4
Bad experience. Me and three other cars waiting in the drive thru and no one came to the speaker. 0/10 customer service. I wish this was the only time.
Used to be my favorite wendys. Lines are way too long because of slow service.
Food: 3
Not sure if they're training or just inept, but this location was incapable of handling 4 cars in the drive-thru. I was told to pull up past the window one the cars moved (there were 3 on front of me), just to be told 5 mins later to move to the parking lot!! 20 mins later, my food FINALLY came out. Did they forget about me, or... have to cook my food fresh?? Either way, I'm super disappointed and won't be coming back to this location.
Atmosphere: 2
Service: 2
Recommended dishes: Jr Cheeseburger
Good is always cold
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Wendy's Hot \u0026 Crispy Fries
Restaurantji Recommends
Poor customer service, young Muslim girl. Bathroom was locked and no one felt like figuring out where the key was. Never going back
Atmosphere: 1
Food: 2
Service: 1
This Wendy’s staff needs a complete overhaul. Absolutely awful manager who likes to curse and raise her voice when she’s in the wrong. I always wondered why there was never any cars in the parking lot when I passed, well now I know.
Atmosphere: 1
Service: 1
DO NOT EVER GO TO WENDYS AFTER 9!! MY FOOD WAS SO BURNT ALL U CAN SMELL.AND TASTE WAS DIRTY GREASE AND RECOOKED FRIES AND CHICKEN! WORSE THING I EVER DONE! They only take.1 order at a time! I was in line for 8 mins bec I was super hungry.. it was 11:11 pm...5 ppl working and all they could produce was that nasty burnt food and sudsy soda! U lost me for life Wendy's! No respect! I would rather yall close than to serve this nasty mess! I want my money and time back!
Food: 1
Service: 1
The young Muslim girl that works the window needs to be retrained or moved from the window because she has poor customer service skills. The phone is off the hook at this location to report her behavior through drive through, hopefully staff sees this post and set her straight on how to deal with the public. This young generation is horrible
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Cheese Fries, 10 PC Chicken Nugget Combo
The representative that took my order she was so pleasant it is nice to have such good customer service I even told her when I got to the window how great she was her voice was amazing she was bubbly just a great personality the older black woman I saw the name tag but I forgot what it said but she was just great
Atmosphere: 5
Food: 5
Service: 5
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