Wendy's
399 Franklin Mills Blvd, Philadelphia
(215) 449-8188
Recent Reviews
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He doesn't know anyone at all for millions and millions of years .
30 dollars worth of food in the trash. Old cold fries, slimy old pickles on a sandwich even sandwich is ice cold and a whole mess. I ordered a large fries and it looks like someone ate half. The phone is unplugged or off can't even call to complain its a new year, do better. Forgot to add no straws or napkins, stop going to this location this one needs to shut down asap
Atmosphere: 1
Food: 1
Service: 1
I'm from out of state & the few times I've visited this location, the service is horrible. You wait time in the drive-thru is ridiculous. By the time you get to the speaker, it seems like they're always out of food. They should lead with what they have instead of asking want you want. I was stuck in line for 10 minutes and never placed an order. Due to the gate surrounding the trash being flung open, I wasn't able to get out of line until cars could move forward. Once I was able to get around the car in front of me, I pulled out of line & left.
Atmosphere: 1
Service: 1
It is the slowest Wendy's in the world!!!! The staff is terrible!
I mentioned the sign said discount for military? Her response “We don’t do that no more”
See photo of sign. I really wish there was more respect for military…
Food was also cold and rock hard chicken tenders.
Atmosphere: 1
Food: 1
Service: 1
I needed a real burger with some bacon. I got exactly that.
Atmosphere: 5
Food: 5
Service: 5
Really bad experience bad attitude for the personal ...the worst Wendy's ever i won't recommend this place to no body ..this store its really dirty...
Tomatoes were whithered
Atmosphere: 3
Food: 2
Service: 5
I'm doing a delivery this place looks so dirty I don't even have to go inside to notice.
THEY REALLY JUST GAVE ME A BURNT BIGGIE BAG TASTES LIKE CHEMICALS!!!!Nuggets fries burger everything burnt I just threw up! THIS PLACE IS NASTY DO NOT GO HERE!!!!!!!!!!!
Restaurantji Recommends
I love Wendy’s, but this location does not put any care in the food
Atmosphere: 2
Food: 1
Service: 3
Me and my friend came in just for a frosty. They accused my friend of stealing and then threatened me and my friend to beat me and my friend up if we return. 0/10. Won’t recommend and won’t come back.
Atmosphere: 1
Food: 1
Service: 1
the workers being really nasty with the food and picking up food from the floor and putting back with the other food.
Atmosphere: 1
Food: 1
Service: 1
I ordered two plain nuggets party trays that should’ve totaled at least 100 nuggets. I got 34 in one bucket and 43 in the other. In total, i had 23 missing.
I just had the worst customer service experience I’ve ever had at Wendy’s Store #1729 in Northeast Philly. I waited 25 minutes for a simple order while the staff looked completely lost and apathetic. The person at the front counter actually told me multiple times to “just go somewhere else.” As someone who started my career in fast food, I know the job isn’t easy—but this was unacceptable on every level.
Atmosphere: 1
Food: 2
Service: 1
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