Wendy's

399 Franklin Mills Blvd, Philadelphia
(215) 449-8188

Recent Reviews

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Noah

He doesn't know anyone at all for millions and millions of years .

Brittany Camacho

30 dollars worth of food in the trash. Old cold fries, slimy old pickles on a sandwich even sandwich is ice cold and a whole mess. I ordered a large fries and it looks like someone ate half. The phone is unplugged or off can't even call to complain its a new year, do better. Forgot to add no straws or napkins, stop going to this location this one needs to shut down asap

Atmosphere: 1

Food: 1

Service: 1

Amanda Williams

I'm from out of state & the few times I've visited this location, the service is horrible. You wait time in the drive-thru is ridiculous. By the time you get to the speaker, it seems like they're always out of food. They should lead with what they have instead of asking want you want. I was stuck in line for 10 minutes and never placed an order. Due to the gate surrounding the trash being flung open, I wasn't able to get out of line until cars could move forward. Once I was able to get around the car in front of me, I pulled out of line & left.

Atmosphere: 1

Service: 1

Chloe

It is the slowest Wendy's in the world!!!! The staff is terrible!

Krissy Harris-Zeller

I mentioned the sign said discount for military? Her response “We don’t do that no more”
See photo of sign. I really wish there was more respect for military…
Food was also cold and rock hard chicken tenders.

Atmosphere: 1

Food: 1

Service: 1

Diane Torres

I needed a real burger with some bacon. I got exactly that.

Atmosphere: 5

Food: 5

Service: 5

Luis Lopez

Really bad experience bad attitude for the personal ...the worst Wendy's ever i won't recommend this place to no body ..this store its really dirty...

Damon Stanley

Tomatoes were whithered

Atmosphere: 3

Food: 2

Service: 5

Skylyftpcr Warp

I'm doing a delivery this place looks so dirty I don't even have to go inside to notice.

Tara Gnoza

THEY REALLY JUST GAVE ME A BURNT BIGGIE BAG TASTES LIKE CHEMICALS!!!!Nuggets fries burger everything burnt I just threw up! THIS PLACE IS NASTY DO NOT GO HERE!!!!!!!!!!!

Samson

I love Wendy’s, but this location does not put any care in the food

Atmosphere: 2

Food: 1

Service: 3

stephen congelosi

Me and my friend came in just for a frosty. They accused my friend of stealing and then threatened me and my friend to beat me and my friend up if we return. 0/10. Won’t recommend and won’t come back.

Atmosphere: 1

Food: 1

Service: 1

Marilyn Cintron

the workers being really nasty with the food and picking up food from the floor and putting back with the other food.

Atmosphere: 1

Food: 1

Service: 1

Reena Thomas

I ordered two plain nuggets party trays that should’ve totaled at least 100 nuggets. I got 34 in one bucket and 43 in the other. In total, i had 23 missing.

Matt

I just had the worst customer service experience I’ve ever had at Wendy’s Store #1729 in Northeast Philly. I waited 25 minutes for a simple order while the staff looked completely lost and apathetic. The person at the front counter actually told me multiple times to “just go somewhere else.” As someone who started my career in fast food, I know the job isn’t easy—but this was unacceptable on every level.

Atmosphere: 1

Food: 2

Service: 1

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