Wendy's
2301 Cottman Ave, Philadelphia
(215) 708-0400
Recent Reviews
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These workers have NO IDEA what they are doing I had went inside this Wendy’s 4 times because they just couldn’t get my order right and I’m a diabetic I asked for unsweetened tea and they told me we don’t have unsweetened so we gave you sweet tea…..not that they knew I’m diabetic BUT COME ON! COMMON SENSE PEOPLE if someone is ordering unsweetened for a reason.
Ordered an apple pecan salad and a frosty. Didn't get my frosty and they sent this for my salad. The sticker says chicken park, and a pack of ranch dressing.
Food: 1
Service: 1
I promise you all if you ever want to enjoy Wendy’s, please do not come to this location. They don’t wear gloves. I pulled up to the window seeing a guy scratch his ear and then continue putting the fry cup in the bag. PLEASE DO NOT COME TO THIS LOCATION!!!! Very rude and dirty I promise you all do not come to this location
This location was not clean. I asked for tissue for the bathroom, and they gave me napkins 🤦🏿then when I went into the bathroom, someone was in there washing up. 🙃
Atmosphere: 1
Food: 2
Service: 1
So since when is this how we serve fries? I was missing a whole separate order of fries a drink and my takis meal wasn’t even in proper packaging? Everyone needs to be fired because this is just nasty and unsanitary
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy's ever no one knows what they're doing they all seem to be on some kind of downers they move so slow. By the time you get your food it's cold and the drinks are melted
Food: 1
Service: 1
Pretty nice to have the lunch order delivery.
Atmosphere: 5
Food: 5
Service: 5
They only gave me one out of my 3 burgers , fries were cold and soggy
I ordered nuggets and the guy in the drive thru gave me 20 sauces as a joke. I’ll never be going back. This is after I was polite. Thanked them for the service and everything and I was given a bag of sauces. Some busted open. If it wasn’t after hours I’d probably head back but here I am leaving a review. I don’t even leave nasty reviews but this was so unnecessary.
Atmosphere: 1
Food: 1
Service: 1
I don't have a car and they wouldn't serve me in the dining room after 10:00. Place sucks.
Food: 1
Service: 1
Restaurantji Recommends
This Wendy's was okay
Atmosphere: 2
Food: 3
Service: 2
they got my meal wrong and the wait was way too long for them to be getting this shit wrong. I am pissed off because the workers don't even know how to do two task jobs. you shouldn't be hiring people that don't know how to do multiple things at once when that's the whole point of a FAST FOOD JOB it's not that hard to hire good employees Wendy's
Atmosphere: 1
Food: 1
Service: 1
the food does NOT look the same as the pics💔💔💔
Atmosphere: 1
Food: 4
Service: 2
Everytime I order delivery on a Fanta orange they give me hi-c I’m 100% sure it’s on purpose and not a mistake considering it’s happened 3 times in a row now
Atmosphere: 1
Food: 1
Service: 1
Ran by slum owners for sure. Went there today and I spent the totally of an hour in the drive thru. Don't ask me how but an hour!!!!! Ordering the food was already annoying because they are always out of something here. Today it was no sprite. Ok np I ordered another drink no big deal. Get to the window to pick up my food and drinks. Drinks came out first, no ice. The temperature today is 111°. Ok i ask for a manager to cancel my order and go about my day. It took a good 6 minutes for the manager to arrive. He was nice and explained the air is down in the restaurant and he informed his superior manager but they wanted to keep the restaurant operational. So the air being off is over working the ice machines. I felt bad and let my order get remade. Take my food and check it, I then notice all of my burgers were wrong. I go inside and request a manager for refund. Getting a refund took 15 to 20 mins alone and my card had to go into the back with the manager. I was then told there was no refund receipt and id have to wait and see it on my statement within a days. That was annoying because I had a pretty big order and felt uncomfortable with my card out of my sight. Then to make things worse the manager was right. It was no air inside. Keep in mind its 111° outside. I felt really bad for the employees to say the least. Im also happy I didn't eat out of there because the inside was pretty nasty looking. This Wendy's absolutely does not have to worry about me patronizing them again.
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