pedí a domicilio alitas y una hamburguesa, debían ser dos órdenes de papas pero me llegó una, llamé de nuevo para decir que me faltaba una orden, tal cual dice mi ticket y la señorita que atiende me hizo caso omiso y culpo al repartidor! después de decirle que ese repartidor era de mi total confianza, que siempre ha ido por mis pedidos jamás ha tomado nada, después de eso no me contestó en toda la llamada, fácil decidió ignorarnos!
Carson Thacker
Didnt get a thing I ordered and they have yet to make it right. They up charged me for food I didn’t receive and pocketed the money as a tip
Tony Colosi
Worst food experience I’ve ever had
Amy Stanziani
Wingstop stole my money. I ordered dinner for pickup and the website somehow went back to the default location which was like 100miles from my house but I didn’t realize it until I hit submit payment and got the confirmation page.
I IMMEDIATELY called the restaurant and spoke to the worker who confirmed that they did not even start cooking the food yet and that he would cancel the order, but yet he could not issue me a refund since I placed the order online I’d need to request it through there. I have not been able to get in contact with anyone who works from Wingstop. The only way to contact them is through a form on their page which I have submitted MULTIPLE times with NO RESPONSE from anyone and it has been WEEKS! I want and deserve my hard earned money back. Terrible customer service and thieves is what they are.
Anthony Tony Cody
I placed order 6168777256 at 4:46 PM today it was supposed to have arrived at 5:10 PM when I saw the DoorDash text that it was being delivered by them. It showed the vehicle go in the opposite direction from my home and then stop, I called the number associated with the text seven times no answer. I contacted the store seven times no answer and that was the one at Knoxville Tennessee on Chapman Highway at 5:58 PM, I drove to the store. I walked in and asked to speak to a manager. I explained I hadn’t received my order and I would like a refund the employee standing beside the manager, stated The order was picked up. I showed my phone to the manager that it still had not been delivered because it was tracking, the employee then said I’m not lying. I said I’m not lying either and I told the manager I wanted a refund. I did not get my order. I said I also want your corporate phone number and the district manager‘s name, she copied my information down and said that I should get the refund in 4 to 5 business days again ask again for the corporate number and the district manager’s name she printed off a receipt with the only thing was the website.
I have not had an issue ordering from this store before and I ordered it off of the app from Wingstop, I think it was very very inappropriate from the employee and the manager. I even told the manager I don’t think anyone would be happy with this. I only live three minutes behind the store in a subdivision. I am very, very displeased.
Jeffrey Smith
Honestly turning into one of my favorite Wingstop's in Philly. I drive for work and stop at many.
Atmosphere: 5
Food: 5
Service: 5
Ellie Clayton
Forgot my whole order.
Atmosphere: 1
Food: 1
Service: 1
Worldwide ##
Their food is greasy and not season at all they need to do better if they want ppl to eat there.
Atmosphere: 1
Food: 1
Service: 1
Serenity Rivera
Abigail was very nice and greeted me with a smile
Atmosphere: 4
Food: 3
Service: 5
Nicholas Verno
Wing Stop is good but this location has employees that care and care about there customers. Friendly Fast and Awesome environment. -Nick Erie PA
Gave me the wrong food and then wouldn't pick up the phone. Awful
Atmosphere: 1
Nini (HeartzfromNini)
My order of boneless wings was absolutely delicious. They were perfectly crispy on the outside and juicy on the inside, and the fries were hot and fresh. This location always gets my order right, and the food is consistently excellent.
Atmosphere: 5
Food: 5
Service: 5
amber cozart
Went in yesterday and the service was good. Was greeted walking in, smiles and pleasant attitudes. Had my order repeated to me for corrections and food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
pedí a domicilio alitas y una hamburguesa, debían ser dos órdenes de papas pero me llegó una, llamé de nuevo para decir que me faltaba una orden, tal cual dice mi ticket y la señorita que atiende me hizo caso omiso y culpo al repartidor! después de decirle que ese repartidor era de mi total confianza, que siempre ha ido por mis pedidos jamás ha tomado nada, después de eso no me contestó en toda la llamada, fácil decidió ignorarnos!
Didnt get a thing I ordered and they have yet to make it right. They up charged me for food I didn’t receive and pocketed the money as a tip
Worst food experience I’ve ever had
Wingstop stole my money. I ordered dinner for pickup and the website somehow went back to the default location which was like 100miles from my house but I didn’t realize it until I hit submit payment and got the confirmation page. I IMMEDIATELY called the restaurant and spoke to the worker who confirmed that they did not even start cooking the food yet and that he would cancel the order, but yet he could not issue me a refund since I placed the order online I’d need to request it through there. I have not been able to get in contact with anyone who works from Wingstop. The only way to contact them is through a form on their page which I have submitted MULTIPLE times with NO RESPONSE from anyone and it has been WEEKS! I want and deserve my hard earned money back. Terrible customer service and thieves is what they are.
I placed order 6168777256 at 4:46 PM today it was supposed to have arrived at 5:10 PM when I saw the DoorDash text that it was being delivered by them. It showed the vehicle go in the opposite direction from my home and then stop, I called the number associated with the text seven times no answer. I contacted the store seven times no answer and that was the one at Knoxville Tennessee on Chapman Highway at 5:58 PM, I drove to the store. I walked in and asked to speak to a manager. I explained I hadn’t received my order and I would like a refund the employee standing beside the manager, stated The order was picked up. I showed my phone to the manager that it still had not been delivered because it was tracking, the employee then said I’m not lying. I said I’m not lying either and I told the manager I wanted a refund. I did not get my order. I said I also want your corporate phone number and the district manager‘s name, she copied my information down and said that I should get the refund in 4 to 5 business days again ask again for the corporate number and the district manager’s name she printed off a receipt with the only thing was the website. I have not had an issue ordering from this store before and I ordered it off of the app from Wingstop, I think it was very very inappropriate from the employee and the manager. I even told the manager I don’t think anyone would be happy with this. I only live three minutes behind the store in a subdivision. I am very, very displeased.
Honestly turning into one of my favorite Wingstop's in Philly. I drive for work and stop at many.
Atmosphere: 5
Food: 5
Service: 5
Forgot my whole order.
Atmosphere: 1
Food: 1
Service: 1
Their food is greasy and not season at all they need to do better if they want ppl to eat there.
Atmosphere: 1
Food: 1
Service: 1
Abigail was very nice and greeted me with a smile
Atmosphere: 4
Food: 3
Service: 5
Wing Stop is good but this location has employees that care and care about there customers. Friendly Fast and Awesome environment. -Nick Erie PA
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good fast Service and kind staff
Atmosphere: 5
Food: 5
Service: 5
Gave me the wrong food and then wouldn't pick up the phone. Awful
Atmosphere: 1
My order of boneless wings was absolutely delicious. They were perfectly crispy on the outside and juicy on the inside, and the fries were hot and fresh. This location always gets my order right, and the food is consistently excellent.
Atmosphere: 5
Food: 5
Service: 5
Went in yesterday and the service was good. Was greeted walking in, smiles and pleasant attitudes. Had my order repeated to me for corrections and food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
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