Arby's
$ • Fast Food
Hours:
408 Suedberg Rd, Pine Grove
(570) 345-2729
About Arby's
Customers' Favorites
Arby's Reviews
Used the drive thru and ordered the cheesesteak meal, beef n cheddar, and large order of mozzarella sticks. Waited in line for about 8-9 mins just to get to the window, then get told that we have no mozzarella sticks or cheesesteak. Then get asked if I want the order?!? Cancel the entire order just to get asked if I want a recipe?? Meantime the person had a smirk on her face the entire time. I will never stop at this restaurant again!! I saw some ghetto service before and this...read full review
Slow service. Waited 10 minutes for cold food. Asked for a receipt & got a look like I asked for the moon. She looked at me & said they don’t have receipt paper. Really? Btw. I hope she has a great day. No customer service skills at all. Ppl inside while waiting were singing songs loudly. Nice to have a good time working but don’t make ppl wait 10+ minutes for cold food. Btw glad ya asked if we needed horsey sauce.
Shout-Out to James at the Pine Grove Arby’s for being very friendly and welcoming at their drive thru, as well as, making sure our order was correct. More places need positive and courteous workers like him. 👏🏻👏🏻
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Arby's is a restaurant known for its classic menu items like "beef and cheddar" and "the smokehouse mountain." While some customers enjoy the food, the restaurant has faced criticism for inconsistent service and disorganization. Orders can be slow to prepare, and there have been instances of incorrect orders, as noted when a customer received "two Beef and Cheddar Classic meals" without cheese or sauce.
The cleanliness of the restaurant has also been a concern, particularly with the men's restroom needing attention. Despite this, many appreciate the kid-friendly atmosphere and amenities like highchairs. The speed of service has received praise from some visitors, especially when issues arise, such as receiving cold fries, which were promptly replaced with hot ones. Parking is ample, accommodating even larger vehicles like trucks and trailers. Prices may be perceived as high, but the overall dining experience can vary.