The Sandwich Shoppe
822 Western Ave, Pittsburgh
(412) 322-4797
Recent Reviews
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Awesome food and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Absolutely my kind of place. Love the aesthetic and atmosphere, the food is good, and the service was top notch.
I was served by Sammy, an absolute pleasure of a lass, very welcoming and chatty, great customer service, and extremely cute!
Genuinely highly recommended
Atmosphere: 5
Food: 5
Service: 5
Such a calm vibe & all the servers are so kind & know what they're doing. The food is excellent, I enjoyed the open face turkey sandwich with gravy fries, so delicious. My husband ordered a breakfast combo, it includes the basics. But he cleared his plate & was full at the end. Delicious food & great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Roast Beef Sandwich, Breakfast Combo, Sausage Links, Hot Turkey Sandwich, Thursday Meatloaf Special, Triple Decker Club
About a year ago, I gave this place a well-deserved 5-star review—check it out. I wanted to place an order for our Steelers tailgate across the street, and although they now show as closed on Sundays, I thought I’d ask if they were still taking orders like last season. I spoke to a woman who instructed me to email my order, which I did on Tuesday, but received no response. I followed up with a call on Thursday, and she assured me that her manager had received the email and would call me back, but that never happened. I called again on Friday, and she gave me the runaround. I offered to place my order right then and there, but she said the manager was unsure about opening on Sunday, and promised he would call me back after speaking to him. That call never came.
Here’s the thing—if they couldn't fulfill the order, they should have just told me instead of ignoring my inquiries. It’s incredibly unprofessional, and I will be spreading the word about this poor business practice.
Atmosphere: 1
Food: 1
Service: 1
My first time exploring this area. Ended up at this sandwich shop because it looked busy. My sandwich was adequate, a reuben, but nothing very special. It was a little more expensive than I thought it should be for what I got. However I was a little surprised that it was close to a $4 up charge for some french fries to go with my sandwich instead of potato chips
Atmosphere: 5
Food: 3
Service: 5
Great place for breakfast
Atmosphere: 5
Food: 5
Service: 5
Really enjoy this place! Nothing fancy but hot and basic food.
Vegetarian options: Vegetable omelet, home fries and toast
Atmosphere: 5
Food: 5
Service: 5
Great local sandwich shop. Stopped here in between events at the Aviary. Had a burger and a cup of beef vegetable soup. Wife had to BLT and mother in law had a scrambler. All of them were excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup
The waitress was very pleasant always had a smile I will definitely be back and tell people of the good experience I had
Atmosphere: 5
Food: 5
Service: 5
Customer service is trash then they feel like you should tip without a proper greeting. Attitudes are horrible and even though you patronized their establishment you cannot sit if you said you were “taking out” very unfortunate because the food is good. Won’t return or reccomend
Atmosphere: 1
Service: 1
Restaurantji Recommends
I try to come get breakfast at least once a week and it is never disappointing. Food is always delicious and hot. Service is always friendly (s/o to Britney! And the others are very nice and sweet as well) and on nice days I bring the pup to their outside area and he loves them all when they bring his bacon.
Atmosphere: 5
Food: 5
Service: 5
It was very crowded but all the staff pitched in to keep service flowing. It's the best breakfast in Allegheny West.
Atmosphere: 4
Food: 4
Service: 5
Varied breakfast options, well cooked and seasoned food, and fast, friendly service. The home fries were crispy and soft- do recommend! French toast was perfect: soft, buttery, and not overly sweet. The only thing that wasn’t perfect was one over easy egg(last photo) which had some spooky-looking and unappetizing spots. The waiter affirmed that she saw blueberry pancakes being cooked on the same pan. I believe her, and she did offer to bring a fresh one, but it had given me the ick and I had lost my appetite. Thankfully it was the last one and I was able to enjoy most of my breakfast. Isolated incident, which is why I gave it a 4 stars but everything else was wonderful.I do recommend this place and look forward to coming back for their sandwiches.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Combo, French Toast, Home Fries
WARNING: Under New Ownership. Prices too high. Staff is lovely, but don't get the fish. The fish sandwich, while it looked really good, had that weird texture of being re-frozen & thawed again and had a weird "refrigerator-too fishy" taste. Cod should not be overly fishy, so I was afraid to eat it, and gave it back exactly as pictured. The coleslaw tasted like straight mayonnaise. The shoe-string fries were delicious I'll give them that. The waitress, whom was so sweet, saw that I didn't eat any fish or coleslaw, and threw it all away in front of me without inquiry as to why someone would order lunch to then not eat it. I'm guessing she knows why. At noon there were about 5 people there (it used to always be absolutely packed for lunch). I paid for the meal $18 - ($23 after tip - for 1 lunch!) as a lesson to myself to never go back. Miss the previous ownership. It's not the same place. Not even close.
Atmosphere: 4
Food: 1
Service: 4
Fries taste like McDonalds sooo good I couldn’t stop eating
Atmosphere: 5
Food: 5
Service: 4
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