Arby's
5189 Baum Blvd, Pittsburgh
(412) 578-0100
Recent Reviews
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This was the worst cheese steak sandwich I have ever chewed. I say chewed because I onky took 3 bites. Ordered the cheese steak meal. The cheese steak sandwich was below warm by the time I walked back to my car. I took the sandwich back and rhey made me another one. This sandwich is despicable. Its sloppily made and lacks any real flavor.
Atmosphere: 3
Food: 1
Service: 3
Drive thru was pushy
Food: 3
Service: 1
I was disappointed to hear that due to short staff we where in able to get food as they closed an hour early. We love Arby’s and went out of our way to buy some expecting that they would be open till 11.
This Arby's was horrible!!!!! 😭 The server stayed on her phone and left us standing there for about 20-25 minutes before giving people food by then it was cold. I got the pork brisket with the Anthony & Cedric sauce which made me sick to my stomach. Will never go back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Brisket, Beef 'N Cheddar
I love Arby's. Used drive thru.
Atmosphere: 4
Food: 5
Service: 5
The young lady that served on Thursday night at 10:00 pm was the only one who served and prepared the food I think she did a good 👍 job
Atmosphere: 4
Food: 3
Service: 5
Every time I go here my order is wrong.
Stopped in to get a quick snack on 5/23/25. I ordered a Roast Beef Slider and 4 Piece Mozzarella Sticks. I should have left immediately but didn't. It took 5 minutes to have my order taken and then another 10 minutes to get my food. Meanwhile, drive-thru orders that were taken while I waited were being fulfilled as I stood there like an idiot. Avoid this Arby's like the plague.
Atmosphere: 1
Food: 3
Service: 1
I wouldn’t eat here…
Food was not very tasty. I ordered a barbecue brisket sandwich with a sweet sauce. I had to put the sauce on myself and it was very flat. The fries were half full and not very hot. I wish I snapped a picture of my sandwich. I even went back to make sure it was made right and sure enough that was it.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Ordered food and didn’t get half my order. They won’t refund me or give me my food. Will be reporting to this to the better business.
Atmosphere: 1
Food: 1
Service: 1
Waited 10 minutes in the drive through during my lunch break and had to leave prior to ordering. The drive through is slow.
Service: 1
Terrible! Waited for 45 minutes for our order to be missing things. The sandwiches were missing half the toppings, they didn’t have curly fries, and the food wasn’t hot. Absolutely awful customer service. Will never go back to Arby’s again.
Atmosphere: 1
Food: 1
Service: 2
I ordered from here via door dash and specifically asked for ketchup and horsey sauce and arbys sauce
I did not get even 1 sachet of the sauces plus the meat was dry and crusty in the roast beef and the cheddar cheese sandwiches they were hard and cheese not even melted. The point of offering the sauces and not sending them is just proves once again how bad the team is working here right from the bottom up. Bad hires = Bad Customer service. This happend on Sunday the 27th of April around 9 pm. So I walked down there to see the crew and saw how shoddy and unclean the place was kept. The crew having a gala while people waiting and no thank you or a smile. I am a consultant in marketing and customer service and I would have recommended thr whole staff be fired and new deserving hires for this location. Amazing the manager accepted this behavior and quality from his staff. Small things make a big difference, had i gotten the sauces I would never have looked deeper in the store. Sorry state of affairs this fav chain of mine has come to. I am hoping that the managers will respond to me if they even have an ounce of self respect left. BTW see how bad others have graded this location too
Atmosphere: 1
Food: 3
Service: 1
It was clean and peaceful inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Beef 'N Cheddar, Fish Deluxe
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