A&W Restaurant

300 Rodi Rd, Penn Hills
(412) 731-5557

Recent Reviews

Joseph P.

I go here frequently Since I only work one block away. I often buy entire lunches for my office staff. I went by there today and the place was locked at noon. I went through the drive-through where I was not greeted. After a few minutes I drove up to the window. The server chastised me for not ordering from the drive-through, even though I had attempted several times. She explained that there were only two of them working! She would not honor a special two dollars off even though I handed her my phone and showed her the print out. She explained that "it's not in my computer". She then rudely suggested that I return later. I went up the street and bought a lunch for six people at Arby's. Rude and unprofessional. I gave one star because I visit here frequently and usually the staff is quite capable

Nairobi B.

Staff was super nice and greeted me when I first came in, empty which was also nice. Food came quickly and was hot I got fries and cheese sauce. I also got the new apple pie shake and I was given two cherries instead of one which I was happy about! The location was really nice and there's a large window and the restaurant honestly seems bigger on the inside than the outside.

Michael Guajardo

They are so efficient and attentive here. Never a problem with my order and the guy at the window is amazing and great with his customer service.

Atmosphere: 5

Food: 5

Service: 5

Stanley Burleigh

Kinda 50's looks very nicely doneReally Loved the look. Fish & shrimp were just okay.

Atmosphere: 5

Food: 3

Service: 5

Dawn Jones

Did not get the burger I ordered. There's never customers in drive thru but not making orders correctly. I ordered a bbq bacon crunch burger. I received no bbq or crunch ??\\u200d♀️

Jennifer Bedillion

Zero Stars but had to give it One Star as Zero is not an option. This establishment needs some serious help or shut down.

Patricia Strassner

No pop, no A&W PRODUCTS. Out of many condiments. No cheese curds, no milkshakes. They had fish. So sad.

Clifford S.

Upon entering, I was greeted in a friendly, welcoming matter. My server was friendly, and my meal was served hot & quickly. I ordered the Papa Burger combo, but since the location is also a Long John Silver's, I was able to select green beans as a side. They were delicious. I added a piece of salmon to my meal. I don't drink root beer regularly, but it always tastes great at A&W. The burger was standard fast food fare, but was served on a brioche roll. The dining area offered both tables with chairs, and booths.

Zeeppo theClown

Its dining room is closed and they did not have chicken fingers when I was there. The rest of the food was good. They also did not have enough staff to run the drive through. They were trying their best

Tammy M

Called to see if a&w used same drive thru as long john silvers, was told yes they do. After waiting behind 5 cars, got to order and was told they didn't have burgers and sliders, just long john silvers, even though a& w items were on the menu sign. Idiots!!!

Vinnie Williams

Got my order wrong I turned around went back and they messed it up again. But it's fastfood and this is what it is now days terrible service.

p00lboydave

nobody in the drive thru moved for 17 minutesi think they were being robbed and all the employees were dead

kn0t

nobody in the drive thru moved for 17 minutesi think they were being robbed and all the employees were dead

Mark D

Always crazy slow. I just sat in the drive thru for 37 minutes with only 3 cars in front of me. I'm assuming there is a lack of employees, but ownership could obviously make more money if they could speed this process up. I typically pass the restaurant as I can't wait in the line as long as it takes. Food is good, just not worth the hassle.

Jacob Bacci (Adrennec Wolf)

Good food but the staff seemingly takes much pride in providing the slowest service possible.

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