Our waitress was EXTREMELY RUDE, I’ve never been on a situation where the waitress ask for tips (in a rude way) and after we give her a tip based on her service (it was a terrible attention) she had the nerve to approach me on the door and told me IF YOU DONT WANT TO PAY FOR SERVICE ORDER TAKE OUT NEXT TIME I said ok and left. This has a lot of to say about this restaurant, 0% professional and the food was not that good.
During our dinner the service was really bad I asked for non spicy dish and she brought me spicy food when I told her she told me to mix it with rice and after insisting she more coconut milk on it but it ruin the taste. We also asked for help to open a bottle and the waitress will just ignore us. Is just ridiculous how she could have the guts to come for me when I was leaving and treat me that way. TERRIBLE EXPERIENCE!!!!
Service: 1
May •
The service was bad and mean ?
Atmosphere: 4
Food: 4
Service: 1
Marty Krist
Excellent curry dish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Curry
Sagarika Tiwari
Went after a long time and realized ownership changed and was nothing tike beforeFood was really bad qualityStaff was unconcerned and unwelcomingPrices are that of a fine dining but worst than fast food place
Atmosphere: 3
Food: 1
Service: 1
Brandon bailey
Went to Bangkok Balcony last night and received the WORST service from one of their female servers as well as a terrible dish with many shells left inside. The waitress also was very inappropriate in rushing our table to leave. Very sad to see how bad this place has become. WARNING to anyone else. Be cautious of the racial undertones as well.
Atmosphere: 1
Food: 2
Service: 1
Brittany Tunstalle
I’ve been eating here at least once a month with my boyfriend. The service was great.. until today! We were completely racially profiled! The service was never this bad but also the restaurant was never this full when we’d go. The crab fried rice had a lot of shell in it (which we’ve never experienced in the past). I asked the waitress about it and if it was soft shell crab for us to be able to eat it and her response was “it’s too late to send it back” (keep in mind we weren’t trying to send it back) also she added gratuity to our bill when there was only 2 of us. She brought the check out while we were still eating and kept coming back to see if we were ready to pay it. I also asked the women 2 chairs down from us if gratuity was added to their bill and they responded no. When trying to talk to another guy that is always there about it he literally walked away mid conversation. After she finally took the gratuity off (3rd time asking) we did not leave a tip and she had the nerve to yell and say NO TIP?!! Why would we leave a tip when everyone treated us as if we were less than since we walked in the room. I will never be back and I suggest you do the same!
Atmosphere: 1
Food: 1
Service: 1
Jaz Johnson
Lack of respect for African Americans, disregard for their comfort and overall experience while dining in. I would not recommend !
Jasmine Johnson
Lack of respect for African Americans, disregard for their comfort and overall experience while dining in. I would not recommend !
Tee Vennie
They racial profile black people and demand tips after terrible service. I recommend going somewhere else.
This place has one of the best Thai iced teas! I have been going here for a few years and have noticed a few changes in some of the dishes. We got garlic noodle with tofu and a spice level of 6. I always gotten it here and it’s relatively consistent. Usually I feel a bit of spice with 6, but this time I didn’t. The portion size has gone down over the years but there is still enough to fill you. The spicy basil fried was just bad. It used to be so much better. First of all, we got a spice level 7. It felt like they dumped chilly on it and forgot to add any other spices. We could only taste the spice and was otherwise very bland. The garlic noodle on the other hand had more flavors and was definitely way better.
Atmosphere: 5
Food: 3
Service: 5
Naram Ziady
The food was absolute fire, portions are amazing, prices are great, the ice tea is delicious. My one complaint but that's probably just how it's made, the chicken just tasted a bit off, like part of it was crispy and part of it was mushy, real mushy, so I just ate them tho, still really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken and Flat Noodles, Green Curry
Sarvar Saidahmedov
Zero star if I couldSo rude lady
Simi Odette
I recently dined at this Thai restaurant and the food was delicious, although slightly expensive. The drinks were great, but the service was slow, likely due to how busy it was. The location was fantastic and I loved the atmosphere.
Lee Swat
Staff isn't very helpful and the menu is in Asian language...food is good but good luck reading the
Average food
Atmosphere: 2
Food: 3
Service: 3
Our waitress was EXTREMELY RUDE, I’ve never been on a situation where the waitress ask for tips (in a rude way) and after we give her a tip based on her service (it was a terrible attention) she had the nerve to approach me on the door and told me IF YOU DONT WANT TO PAY FOR SERVICE ORDER TAKE OUT NEXT TIME
I said ok and left. This has a lot of to say about this restaurant, 0% professional and the food was not that good.
During our dinner the service was really bad I asked for non spicy dish and she brought me spicy food when I told her she told me to mix it with rice and after insisting she more coconut milk on it but it ruin the taste. We also asked for help to open a bottle and the waitress will just ignore us. Is just ridiculous how she could have the guts to come for me when I was leaving and treat me that way. TERRIBLE EXPERIENCE!!!!
Service: 1
The service was bad and mean ?
Atmosphere: 4
Food: 4
Service: 1
Excellent curry dish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Green Curry
Went after a long time and realized ownership changed and was nothing tike beforeFood was really bad qualityStaff was unconcerned and unwelcomingPrices are that of a fine dining but worst than fast food place
Atmosphere: 3
Food: 1
Service: 1
Went to Bangkok Balcony last night and received the WORST service from one of their female servers as well as a terrible dish with many shells left inside. The waitress also was very inappropriate in rushing our table to leave. Very sad to see how bad this place has become. WARNING to anyone else. Be cautious of the racial undertones as well.
Atmosphere: 1
Food: 2
Service: 1
I’ve been eating here at least once a month with my boyfriend. The service was great.. until today! We were completely racially profiled! The service was never this bad but also the restaurant was never this full when we’d go. The crab fried rice had a lot of shell in it (which we’ve never experienced in the past). I asked the waitress about it and if it was soft shell crab for us to be able to eat it and her response was “it’s too late to send it back” (keep in mind we weren’t trying to send it back) also she added gratuity to our bill when there was only 2 of us. She brought the check out while we were still eating and kept coming back to see if we were ready to pay it. I also asked the women 2 chairs down from us if gratuity was added to their bill and they responded no. When trying to talk to another guy that is always there about it he literally walked away mid conversation. After she finally took the gratuity off (3rd time asking) we did not leave a tip and she had the nerve to yell and say NO TIP?!! Why would we leave a tip when everyone treated us as if we were less than since we walked in the room. I will never be back and I suggest you do the same!
Atmosphere: 1
Food: 1
Service: 1
Lack of respect for African Americans, disregard for their comfort and overall experience while dining in. I would not recommend !
Lack of respect for African Americans, disregard for their comfort and overall experience while dining in. I would not recommend !
They racial profile black people and demand tips after terrible service. I recommend going somewhere else.
Restaurantji Recommends
This place has one of the best Thai iced teas! I have been going here for a few years and have noticed a few changes in some of the dishes. We got garlic noodle with tofu and a spice level of 6. I always gotten it here and it’s relatively consistent. Usually I feel a bit of spice with 6, but this time I didn’t. The portion size has gone down over the years but there is still enough to fill you. The spicy basil fried was just bad. It used to be so much better. First of all, we got a spice level 7. It felt like they dumped chilly on it and forgot to add any other spices. We could only taste the spice and was otherwise very bland. The garlic noodle on the other hand had more flavors and was definitely way better.
Atmosphere: 5
Food: 3
Service: 5
The food was absolute fire, portions are amazing, prices are great, the ice tea is delicious. My one complaint but that's probably just how it's made, the chicken just tasted a bit off, like part of it was crispy and part of it was mushy, real mushy, so I just ate them tho, still really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken and Flat Noodles, Green Curry
Zero star if I couldSo rude lady
I recently dined at this Thai restaurant and the food was delicious, although slightly expensive. The drinks were great, but the service was slow, likely due to how busy it was. The location was fantastic and I loved the atmosphere.
Staff isn't very helpful and the menu is in Asian language...food is good but good luck reading the
Atmosphere: 5
Food: 5
Service: 3
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