Spice level 2 is not spicy at all. Even for a European. Chicken tenders contain sugar. Being sensitive to sugar it bothers me but it can go away if I need to eat on the go. The donuts, on the other hand, are bad with a very strong yeasty taste.
Atmosphere: 3
Food: 1
Service: 4
Gene Altman
Terrible staff,ignorant customers and overpriced for the quality.
Josh Momyer
This is literally the worst fried chicken I’ve ever had in my life. Absolutely no crispness, the breading is wet with oil to a point where it just falls off, the chicken isn’t brined so it’s tough. I’ve had it twice once in penn hills and once in shadyside it’s been awful
Atmosphere: 1
Food: 1
Service: 1
Matthew Antal
Little pricey for a basic chicken sandwich but always delicious and not over done like most. Quick and kind service!
Atmosphere: 3
Food: 4
Service: 3
Suman Hazra
Went on a Saturday evening for dinner, and it was practically empty. I guess this is more of a takeaway place than a dine in place. You place your order at the cash register, and then when your food is ready, they bring it out to your table in a paper bag. You can choose to take it away or eat there. I got the deluxe chicken sandwich, which is sort of a breakfast sandwich with bacon and egg, and then a nice fried chicken patty. I also got the coleslaw on the side. The chicken was extremely tender, and the overall was very flavourful. It’s a good chicken sandwich, but it did not blow me away. The coleslaw had a little bit more mayonnaise than I like. Overall, a decent meal.
Atmosphere: 3
Food: 4
Service: 3
Jason Dancisin
It's a solid place. I am a big fan of the catfish sandwich.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fish Sandwich
Matt Cheung
Same as another review,food was drenched in oil. smelled strongly of old cooking oil. The chicken tender tasted overwhelmingly like stale grease, completely masking any seasoning or spice. It almost felt like the food had been saturated in oil intentionally.
I’m feeling unwell from the overly greasy food. This was a disappointing experience all around—please take this feedback to improve.
Atmosphere: 3
Food: 1
Service: 3
Mike Raymond
The few times I've gone (tried delivery a few times and in-person once) the food has been disgusting. I know that it's supposed to be greasy food, but the up-front taste of burnt canola oil is not so welcoming. There are better (and cheaper) options in the area.
Atmosphere: 3
Food: 1
Service: 3
Latifah Williams
I just received my delivery at 12:36 on October 20th and immediately noticed that the bag was drenched in oil. I took the food out and it smelled like old cooking oil. I couldn't even taste the spice of the chicken tender because it tasted like they seasoned it with old cooking grease. Seriously did you guy took time out just to inject my food with oil. Also, I wouldnt have chosen this location I had it set to the location in the south side because I order from that one often but i didn't expect the food to be this terrible. Plus I requested extra sauce I don't have an option to choose how many I want on Ubereat so at least listen to people personal request. As I type this im starting to feel sick from tasting the extremely oily tender. Anyway the food way gross do better.
Food: 1
Service: 2
Adam Bjorndahl
It's fast food chicken sandwiches; the food is decent for what it is. The place itself is unwelcoming and dingy, though, and it's not exactly cheap.
Food was made to order. Chicken nuggets were cooked through, hot, and juicy. Waffle fries were hot and fresh. Cashier was friendly and helpful. First time there. I will return.
Atmosphere: 4
Food: 5
Service: 5
Justin Boros
I love this place, I really do. Today was different though. I waited nearly 30 minutes for my food, but I will say the food was incredible. The service was not good. The person at the counter was utterly disinterested and was on their phone, my order did not initially go through their paging system (Best way I could describe it). The strips were amazing though. Today I just had bad service I guess. The employee at the register was busy on his phone and seemed annoyed with the presence of customers
I will return. Perhaps this employee was having a bad day. The fried pickles were a little salty but they were excellent with the chicken strips. 8/10.
Atmosphere: 2
Food: 5
Service: 2
Alina Hall
Food was amazing! We had the Lil chunky and fish sandwich, both were pretty large sandwiches and they came with lots of fries. The kitchen was quick with our order, but that didn't seem to be the case with others.
The service was miserable. The person taking our order was short with us right at the start and they were very awkward. Then they started talking to themselves and calling another customer explicit names behind her back (the other customer was waiting a really long time for her food). The person working there was literally cursing at full volume in a small quiet restaurant where everyone can hear them. It made us very uncomfortable.
I recommend visiting another location for Bird on the Run.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Lil Chunky's Chicken Deluxe, Fries, Catfish Sandwich, French Fries, Fish Sandwich
Angel Boyer
Terrible first time here how am I the first person to order out of the 8 in here and everyone gets there food before me? Please make that make sense have better customer service
Norman Cochran
Nuggets are good, but now sauce is extra on delivery not one sauce included.
Spice level 2 is not spicy at all. Even for a European. Chicken tenders contain sugar. Being sensitive to sugar it bothers me but it can go away if I need to eat on the go. The donuts, on the other hand, are bad with a very strong yeasty taste.
Atmosphere: 3
Food: 1
Service: 4
Terrible staff,ignorant customers and overpriced for the quality.
This is literally the worst fried chicken I’ve ever had in my life. Absolutely no crispness, the breading is wet with oil to a point where it just falls off, the chicken isn’t brined so it’s tough. I’ve had it twice once in penn hills and once in shadyside it’s been awful
Atmosphere: 1
Food: 1
Service: 1
Little pricey for a basic chicken sandwich but always delicious and not over done like most. Quick and kind service!
Atmosphere: 3
Food: 4
Service: 3
Went on a Saturday evening for dinner, and it was practically empty. I guess this is more of a takeaway place than a dine in place. You place your order at the cash register, and then when your food is ready, they bring it out to your table in a paper bag. You can choose to take it away or eat there. I got the deluxe chicken sandwich, which is sort of a breakfast sandwich with bacon and egg, and then a nice fried chicken patty. I also got the coleslaw on the side. The chicken was extremely tender, and the overall was very flavourful. It’s a good chicken sandwich, but it did not blow me away. The coleslaw had a little bit more mayonnaise than I like. Overall, a decent meal.
Atmosphere: 3
Food: 4
Service: 3
It's a solid place. I am a big fan of the catfish sandwich.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fish Sandwich
Same as another review,food was drenched in oil. smelled strongly of old cooking oil. The chicken tender tasted overwhelmingly like stale grease, completely masking any seasoning or spice. It almost felt like the food had been saturated in oil intentionally.
I’m feeling unwell from the overly greasy food. This was a disappointing experience all around—please take this feedback to improve.
Atmosphere: 3
Food: 1
Service: 3
The few times I've gone (tried delivery a few times and in-person once) the food has been disgusting. I know that it's supposed to be greasy food, but the up-front taste of burnt canola oil is not so welcoming. There are better (and cheaper) options in the area.
Atmosphere: 3
Food: 1
Service: 3
I just received my delivery at 12:36 on October 20th and immediately noticed that the bag was drenched in oil. I took the food out and it smelled like old cooking oil. I couldn't even taste the spice of the chicken tender because it tasted like they seasoned it with old cooking grease. Seriously did you guy took time out just to inject my food with oil. Also, I wouldnt have chosen this location I had it set to the location in the south side because I order from that one often but i didn't expect the food to be this terrible. Plus I requested extra sauce I don't have an option to choose how many I want on Ubereat so at least listen to people personal request. As I type this im starting to feel sick from tasting the extremely oily tender. Anyway the food way gross do better.
Food: 1
Service: 2
It's fast food chicken sandwiches; the food is decent for what it is. The place itself is unwelcoming and dingy, though, and it's not exactly cheap.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Fried Chicken Sandwich
Restaurantji Recommends
Food was made to order. Chicken nuggets were cooked through, hot, and juicy. Waffle fries were hot and fresh. Cashier was friendly and helpful. First time there. I will return.
Atmosphere: 4
Food: 5
Service: 5
I love this place, I really do. Today was different though. I waited nearly 30 minutes for my food, but I will say the food was incredible. The service was not good. The person at the counter was utterly disinterested and was on their phone, my order did not initially go through their paging system (Best way I could describe it). The strips were amazing though. Today I just had bad service I guess. The employee at the register was busy on his phone and seemed annoyed with the presence of customers
I will return. Perhaps this employee was having a bad day. The fried pickles were a little salty but they were excellent with the chicken strips. 8/10.
Atmosphere: 2
Food: 5
Service: 2
Food was amazing! We had the Lil chunky and fish sandwich, both were pretty large sandwiches and they came with lots of fries. The kitchen was quick with our order, but that didn't seem to be the case with others.
The service was miserable. The person taking our order was short with us right at the start and they were very awkward. Then they started talking to themselves and calling another customer explicit names behind her back (the other customer was waiting a really long time for her food). The person working there was literally cursing at full volume in a small quiet restaurant where everyone can hear them. It made us very uncomfortable.
I recommend visiting another location for Bird on the Run.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Lil Chunky's Chicken Deluxe, Fries, Catfish Sandwich, French Fries, Fish Sandwich
Terrible first time here how am I the first person to order out of the 8 in here and everyone gets there food before me? Please make that make sense have better customer service
Nuggets are good, but now sauce is extra on delivery not one sauce included.
Food: 3
Service: 2
Loading...