Poor customer service. The Ross township location is much better.
Courtney Mattey
Bruster’s was a childhood favorite of mine, but it’s been over 6 years since I last had it as my hometown’s location closed. When my husband and I stopped by this location today, I was a bit worried that my nostalgia had magnified my excitement and this might not live up to my expectations, but boy did Bruster’s deliver! Servings are a good size and at a reasonable price, especially as other ice cream locations charge much higher prices for smaller servings and sometimes lesser quality. The waffle bowls are delicious- I had the seasonal Peanut Butter Cookie with Nutter Butter flavor and my husband had Graham Central Station, and each ice cream was packed with the mix-ins. The girl who worked with us was very kind as we asked about the different flavor options and sampled a few flavors. It takes a lot to live up to a memory of a good experience, and it shows that Bruster’s is consistent and still a high quality place for ice cream. We will be back!
James kneff
Great new flavors
Warren Williams
Awesome place to enjoy some amazing ice cream. Highly recommended to stop by.
Darla Carcia
Delicious homemade ice cream! We just picked up pints of banana chocolate chip and chocolate raspberry truffle and both were AMAZING! Love this place!
Maria
Delicious ice cream, new interesting flavors every time. Fast and friendly staff. Especially Charlotte, she's the best.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cone
Brooke Lampenfeld
Unfortunately I was unable to enjoy any ice cream as after waiting (in what looked like a line to me) for over 10 minutes, we were told when we got to the window that we were not in fact next in line. The woman also took the opportunity to let us know that “there is no waiting in the parking lot” and had us get to the back of the line. There were also people behind us, as again, it looked like a line to order. Both myself, my partner and the gentlemen behind us left after being spoken to so brazenly about ice cream. I would advise better signage and potentially some training for the employees to handle big crowds. I totally respect having two ordering windows and one line, but I do not work there, I’ve never been before and I don’t plan on being back in person. It would have been awesome to have been helped, informed of the rule and then been able to enjoy ice cream, at an ice cream shop.
Atmosphere: 1
Food: 1
Service: 1
John Mann
Hands down the best ice cream in the state. Always a large variety of flavor options and staff willing to answer any questions about the product. The best flavors are the cheesecake ones, no question! The freshly made waffle cones always add a nice crunch and subtle vanilla flavor to every bite and pairs well with every flavor. Don't forget to grab a pint, quart, or half-gallon to bring home to share (and of course have real ice cream on hand at all times).
Dietary restrictions: Plenty of options for those who want a nice dairy free or nut free treat.
Parking: Very rarely an issue to find parking, unless of course it's 90°F on a weekend evening, then the walk from your car may increase to 2 minutes from 30 seconds.
Kid-friendliness: Super fun staff and grassy seating area nearby.
Atmosphere: 5
Food: 5
Service: 5
Jake Trae
I had a great experience! Jason's service was exceptional. He was fast, efficient, and friendly. I do not know Jason nor am I lieing. I was astonished at the level of care. He washed his hands, rushed to get our order. All while being friendly, and kind. I do not know Jason nor am I kidding this is some of the best service I've had in years. This kid deserves a raise!
Chocolate ice cream with strawberry is an absolute delight! The rich, creamy chocolate base perfectly complements the tart sweetness of the strawberry swirls, creating a heavenly flavor combination that's sure to satisfy any sweet tooth. Whether you enjoy it in a cone, a cup, or as part of a decadent dessert, this indulgent treat is a true winner.
Atmosphere: 5
Food: 5
Service: 5
Abdullah. A. Alhuzaymi
Chocolate ice cream with strawberry is an absolute delight! The rich, creamy chocolate base perfectly complements the tart sweetness of the strawberry swirls, creating a heavenly flavor combination that's sure to satisfy any sweet tooth. Whether you enjoy it in a cone, a cup, or as part of a decadent dessert, this indulgent treat is a true winner.
Atmosphere: 5
Food: 5
Service: 5
Derek Lengyel
Ice cream was very good! Prices were reasonable. Great for a hot day!
Atmosphere: 5
Food: 5
Service: 5
Andrea Miller
Good but I with they would try pushing the ice cream down so it actually fills the cone
Poor customer service. The Ross township location is much better.
Bruster’s was a childhood favorite of mine, but it’s been over 6 years since I last had it as my hometown’s location closed. When my husband and I stopped by this location today, I was a bit worried that my nostalgia had magnified my excitement and this might not live up to my expectations, but boy did Bruster’s deliver! Servings are a good size and at a reasonable price, especially as other ice cream locations charge much higher prices for smaller servings and sometimes lesser quality. The waffle bowls are delicious- I had the seasonal Peanut Butter Cookie with Nutter Butter flavor and my husband had Graham Central Station, and each ice cream was packed with the mix-ins. The girl who worked with us was very kind as we asked about the different flavor options and sampled a few flavors. It takes a lot to live up to a memory of a good experience, and it shows that Bruster’s is consistent and still a high quality place for ice cream. We will be back!
Great new flavors
Awesome place to enjoy some amazing ice cream. Highly recommended to stop by.
Delicious homemade ice cream! We just picked up pints of banana chocolate chip and chocolate raspberry truffle and both were AMAZING! Love this place!
Delicious ice cream, new interesting flavors every time. Fast and friendly staff. Especially Charlotte, she's the best.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cone
Unfortunately I was unable to enjoy any ice cream as after waiting (in what looked like a line to me) for over 10 minutes, we were told when we got to the window that we were not in fact next in line. The woman also took the opportunity to let us know that “there is no waiting in the parking lot” and had us get to the back of the line. There were also people behind us, as again, it looked like a line to order. Both myself, my partner and the gentlemen behind us left after being spoken to so brazenly about ice cream. I would advise better signage and potentially some training for the employees to handle big crowds. I totally respect having two ordering windows and one line, but I do not work there, I’ve never been before and I don’t plan on being back in person. It would have been awesome to have been helped, informed of the rule and then been able to enjoy ice cream, at an ice cream shop.
Atmosphere: 1
Food: 1
Service: 1
Hands down the best ice cream in the state. Always a large variety of flavor options and staff willing to answer any questions about the product. The best flavors are the cheesecake ones, no question!
The freshly made waffle cones always add a nice crunch and subtle vanilla flavor to every bite and pairs well with every flavor.
Don't forget to grab a pint, quart, or half-gallon to bring home to share (and of course have real ice cream on hand at all times).
Dietary restrictions: Plenty of options for those who want a nice dairy free or nut free treat.
Parking: Very rarely an issue to find parking, unless of course it's 90°F on a weekend evening, then the walk from your car may increase to 2 minutes from 30 seconds.
Kid-friendliness: Super fun staff and grassy seating area nearby.
Atmosphere: 5
Food: 5
Service: 5
I had a great experience! Jason's service was exceptional. He was fast, efficient, and friendly. I do not know Jason nor am I lieing. I was astonished at the level of care. He washed his hands, rushed to get our order. All while being friendly, and kind. I do not know Jason nor am I kidding this is some of the best service I've had in years. This kid deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Great local stop for handmade ice cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie Dough Waffle Cone
Restaurantji Recommends
Chocolate ice cream with strawberry is an absolute delight! The rich, creamy chocolate base perfectly complements the tart sweetness of the strawberry swirls, creating a heavenly flavor combination that's sure to satisfy any sweet tooth. Whether you enjoy it in a cone, a cup, or as part of a decadent dessert, this indulgent treat is a true winner.
Atmosphere: 5
Food: 5
Service: 5
Chocolate ice cream with strawberry is an absolute delight! The rich, creamy chocolate base perfectly complements the tart sweetness of the strawberry swirls, creating a heavenly flavor combination that's sure to satisfy any sweet tooth. Whether you enjoy it in a cone, a cup, or as part of a decadent dessert, this indulgent treat is a true winner.
Atmosphere: 5
Food: 5
Service: 5
Ice cream was very good! Prices were reasonable. Great for a hot day!
Atmosphere: 5
Food: 5
Service: 5
Good but I with they would try pushing the ice cream down so it actually fills the cone
The best!
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