Food is ok, doesn't live up to the hype. However each time I've ordered here, I received something I did not think I was ordering. It feels like the menu is lying to you. I chose the option to get a sunny side egg on my loaded fries and I got a little tub of gray hard boiled egg bits. I ordered a chicken sandwich and got a tasteless ground chicken patty. They charge $2+ extra for fries and you barely get any. They don't fill the cup on shakes. Don't recommend.
Food: 3
Service: 3
Tim Olszewski
Great atmosphere, great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Morty's Steakhouse Burger, Elk Burger, Wagyu, Custom Burger, Impossible Burger, Create Your Own Burger, Wagyu Burger
Alexander Maxwell
Great food and great service from Tyler!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Bun, Cookie Monster
JT
Dashed it, well packaged, delivery was flawless. Only stars for food since we did not eat in. 3B's was delicious, wicked huge onion rings, and a milk and cereal shake. Wow!
Food: 5
Recommended dishes: Pale Ale Onion Rings, Wagyu Burger
Jonas Oglesby
Food was fabulous!! Highly Recommended!!
Vegetarian options: Many options
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pretzel Bun, Elk Burger, Wagyu, Create Your Own Burger
David
It pains me to write this review, but our service and order accuracy experience at this establishment was simply abhorrent and beyond the pale.
The wait staff communicated poorly and without clarity throughout, recurrently delaying the arrival time of our food in a rude and dismissive manner. Then, when our food arrived, much to our surprise (sarcasm), the order was completely wrong, missing integral elements of our burgers and sides across the board. True to form, our waiter was dismissive about these errors, and of course, added them to the final check. Misery loves company, amiright?
Not only will we not go to Burgatory again, but I cannot recall a more uninviting dining experience than this—with my 90+ reviews as proof.
AVOID THIS ESTABLISHMENT LIKE THE PLAGUE!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Ric Comana
Loved the buffalo burger. 1st time. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Evian Medina
Burgatory is an absolute gem in Pittsburgh! The food was fantastic, with every bite delivering on flavor and quality. The service was impressively fast, and the staff were attentive and welcoming, making the whole experience even better.
The Pale Ale Onion Rings deserve a special shoutout—crispy, perfectly seasoned, and the first place where the onions didn’t slide out on the first bite! It’s the little things like this that make a big difference.
Whether you’re craving a hearty burger or some standout sides, Burgatory won’t disappoint. Highly recommend for anyone looking for great food and an all-around enjoyable dining experience.
Atmosphere: 5
Food: 5
Service: 5
Rodolfo Marin
hostess was extremely rude. restaurant was completly empty at 6pm and she was mad cuz she had to set a table up for 5 ppl. unwelcoming and just seemed mad that people were there. which is wierd because a hostess should be inviting and welcoming to guests. we didnt even sit, we left before sitting because she was so rude. we asked for a booth and she said "yall wont fit" when my sister went to the table she was setting up just to put her coat down, hostess says "im NOT done setting up yet". thats when i said "lets get outta here" we went to bar louie next door and it was an amazing experience. go to bar louie next door!
Atmosphere: 1
Food: 1
Service: 1
Jami Morgan
Great burgers! You can tell they use fresh ingredients and make them handmade. I enjoyed the customizations you can do and name your own sandwich when it's all done. Creative aspect and ideas for their theme.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Burger, Create Your Own Burger
This is a great place! We went here after visiting the science center. It is right around the corner from it! You have to park on the street, which can be difficult, especially if alot of people are parked there. The food was great!
Atmosphere: 5
Food: 5
Service: 5
jakob dillsworth
Great food and atmosphere, just watch when you come in as since they have such good food they can get really busy :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Custom Burger
Kylo Rem Gaming
Awesome atmosphere. Friendly staff and great food. I recommend the Elk Gone BBQ burger. Their fresh chips are really good too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elk Burger
Cassey Wagner
We can’t say enough good about the experience. The food was simply amazing! The wicked wings were the perfect mix of dry rub and sauce. The bison burger was phenomenal. We ended the dinner with the cookie sundae and I would highly recommend saving room for it. We would definitely go back next time we’re in town.
Atmosphere: 5
Food: 5
Service: 5
Robert Rognlien III
Excellent! Elk was great! Fries were perfect! Food was worth the wait.
Food is ok, doesn't live up to the hype. However each time I've ordered here, I received something I did not think I was ordering. It feels like the menu is lying to you. I chose the option to get a sunny side egg on my loaded fries and I got a little tub of gray hard boiled egg bits. I ordered a chicken sandwich and got a tasteless ground chicken patty. They charge $2+ extra for fries and you barely get any. They don't fill the cup on shakes. Don't recommend.
Food: 3
Service: 3
Great atmosphere, great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Morty's Steakhouse Burger, Elk Burger, Wagyu, Custom Burger, Impossible Burger, Create Your Own Burger, Wagyu Burger
Great food and great service from Tyler!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Bun, Cookie Monster
Dashed it, well packaged, delivery was flawless. Only stars for food since we did not eat in. 3B's was delicious, wicked huge onion rings, and a milk and cereal shake. Wow!
Food: 5
Recommended dishes: Pale Ale Onion Rings, Wagyu Burger
Food was fabulous!! Highly Recommended!!
Vegetarian options: Many options
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pretzel Bun, Elk Burger, Wagyu, Create Your Own Burger
It pains me to write this review, but our service and order accuracy experience at this establishment was simply abhorrent and beyond the pale.
The wait staff communicated poorly and without clarity throughout, recurrently delaying the arrival time of our food in a rude and dismissive manner. Then, when our food arrived, much to our surprise (sarcasm), the order was completely wrong, missing integral elements of our burgers and sides across the board. True to form, our waiter was dismissive about these errors, and of course, added them to the final check. Misery loves company, amiright?
Not only will we not go to Burgatory again, but I cannot recall a more uninviting dining experience than this—with my 90+ reviews as proof.
AVOID THIS ESTABLISHMENT LIKE THE PLAGUE!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Loved the buffalo burger.
1st time. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Burgatory is an absolute gem in Pittsburgh! The food was fantastic, with every bite delivering on flavor and quality. The service was impressively fast, and the staff were attentive and welcoming, making the whole experience even better.
The Pale Ale Onion Rings deserve a special shoutout—crispy, perfectly seasoned, and the first place where the onions didn’t slide out on the first bite! It’s the little things like this that make a big difference.
Whether you’re craving a hearty burger or some standout sides, Burgatory won’t disappoint. Highly recommend for anyone looking for great food and an all-around enjoyable dining experience.
Atmosphere: 5
Food: 5
Service: 5
hostess was extremely rude. restaurant was completly empty at 6pm and she was mad cuz she had to set a table up for 5 ppl. unwelcoming and just seemed mad that people were there. which is wierd because a hostess should be inviting and welcoming to guests. we didnt even sit, we left before sitting because she was so rude. we asked for a booth and she said "yall wont fit" when my sister went to the table she was setting up just to put her coat down, hostess says "im NOT done setting up yet". thats when i said "lets get outta here" we went to bar louie next door and it was an amazing experience. go to bar louie next door!
Atmosphere: 1
Food: 1
Service: 1
Great burgers! You can tell they use fresh ingredients and make them handmade. I enjoyed the customizations you can do and name your own sandwich when it's all done. Creative aspect and ideas for their theme.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Burger, Create Your Own Burger
Restaurantji Recommends
This is a great place! We went here after visiting the science center. It is right around the corner from it! You have to park on the street, which can be difficult, especially if alot of people are parked there. The food was great!
Atmosphere: 5
Food: 5
Service: 5
Great food and atmosphere, just watch when you come in as since they have such good food they can get really busy :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Custom Burger
Awesome atmosphere. Friendly staff and great food. I recommend the Elk Gone BBQ burger. Their fresh chips are really good too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elk Burger
We can’t say enough good about the experience. The food was simply amazing! The wicked wings were the perfect mix of dry rub and sauce. The bison burger was phenomenal. We ended the dinner with the cookie sundae and I would highly recommend saving room for it. We would definitely go back next time we’re in town.
Atmosphere: 5
Food: 5
Service: 5
Excellent! Elk was great! Fries were perfect! Food was worth the wait.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Elk Burger, Custom Burger
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