Burger King
1820 E Carson St, Pittsburgh
(412) 381-1020
Recent Reviews
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So after a long day, I walked in and didn’t know to use the kiosk or if there were two workers in front chitchatting nobody turned around to serve me when I asked can I get some service the manager was very rude
Service: 1
Just assume you are going to have a bad time if you go to an central city fast food restaurant in 2025 and if you don't....it is your lucky day. About 50% of the time I am in and out but if orders stack up you might be waiting for awhile. Staff is usually okay, they generally have 2 to 3 people running the entire store when they should have 6 optimally. The worker with the braided hair is very good at her job for someone doing three jobs at once.
Awesome Customer Service
Atmosphere: 5
Food: 5
Service: 5
One of the worst BKs I have ever been to. Drive thru service is extremely slow. Takes forever to get an order put in, takes forever to get the order out. Awful.
Atmosphere: 1
Food: 3
Service: 1
Do not trust them with a delivery order!! Several times I have had missing items. The most recent order wasn't even properly sealed, it was wide open!! And when I called the store the supposed manager sounded like a kid and there was a lot of talk in the background that sounded like they were in a panic. From what I have seen in other reviews this place needs an overhaul of employees and management. Maybe corporate needs to pay a surprise visit because the current staff is ruining the reputation of the franchise.🤬👎
Atmosphere: 3
Food: 5
Service: 2
Ordered food at 11 47 they close at 12 and the would not give me my food
They didn’t pick up the phone me and my sis didn’t get any food
Service: 1
It was so dirty. Found one clean table in the empty store. Took 20 minutes to get food. Only brought half the food. Brought each item to the table one at a time after that. Still had to ask for my fries, my granddaughters drinks. Asked for those. Still didn't get my other granddaughters drink. Was the last thing we got in the way out the door. Worst experience at a fast food place ever. And I've had some experiences. This place should be shut down.
Atmosphere: 1
Food: 1
Service: 1
I drove out of my way to get to this Burger King only to wait in line for 5 minutes with nobody saying anything. They saw me waiting, they had their doors open… nothing. Guess what color people work here?
I went to the Wendy’s right next door and got service immediately. Guess what color people work here?
Service: 1
Burger King is the best fast food burger place!
Restaurantji Recommends
Make a order wait for 30 minutes after that they tell you we don’t have to make a new order for you every time they don’t give me my right food disrespectful to customers try to get a new workers outside delivery, young black lady
Food: 1
Absolutely the worst service. Rude ignorant people that really should not be working.
Atmosphere: 1
Food: 1
Service: 1
The worst place in the world! Don't go there! Very rude and unprofessional people!
Atmosphere: 1
Food: 1
Service: 1
Rude employee. Check the managers. No customer skills the wait is 45 minutes or longer. U hire the wrong ppl to service. Your customer. Great store wrong employees
Atmosphere: 1
Food: 1
Service: 1
This Burger King is absolutely useless. The staff ignored the delivery driver completely—he honked, used the drive-thru mic, even had someone look right at him and walk away. Dining room was closed, no one answered the phone, and no effort was made to help. Pure laziness and zero professionalism. Never ordering from here again.
Service: 1
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