Chick-fil-A
120 Andrew Dr, Pittsburgh
(412) 490-0177
Recent Reviews
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With all the courtesy found CFA, just wish everything we ordered, was in the bag. Drive thru pain.
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich, Chicken Tenders, Chicken Noodle Soup, Grilled Chicken, Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich, Hash Browns, Cobb Salad, Hash Brown Scramble Burrito, Greek Yogurt Parfait, Spicy Chicken Sandwich and Salad, Classic Chicken Sandwich, Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Deluxe Sandwich
Could be 5 stars. Always check your order before leaving here if you're particular
Atmosphere: 4
Food: 5
Service: 4
Love Chick-fil-A! This facility has a play area for kids which was really nice for our visit (because the kids had been in a car for a while).
Atmosphere: 5
Food: 5
Expected better food
Best fast food hands down. Their grilled chicken is juicy and the lime avocado dressing is out of this world.
Atmosphere: 5
Food: 5
Service: 5
Super fast service, and order was perfect
Atmosphere: 5
Food: 5
Service: 5
Super awesome place
Atmosphere: 5
Food: 5
Service: 5
can’t make a milkshake correctly, rude staff
Atmosphere: 1
Food: 1
Service: 1
I will not be visiting this location, or probably any Chick-fil-A after this. I went to use a gift card and had a passenger in the car and used the drive through. Before ordering I did ask if it was okay to split the order, which was no issue. We pull up to the pick up window for the order. The young girl (who was very nice) asked for my name and even verified my order of nuggets and fries as she handed us a bag. I did explain there was another order and explained it was for my passenger and told her the order she was waiting on. However, my passenger checked the bag and it was her order and not mine. I explained to the young girl that we had the other order, but not mine (which was no biggie, stuff happens). The young girl stated that she didn't see my order and something could be wrong with their ordering system and I stated I did pay with a gift card.
She then goes and gets who I am assuming a supervisor/manager and we both explain what is going on. Once again, I never got angry or agitated. Things happen, which is okay. However, this interaction took a turn when the older lady kept insisting that I did not pay for my meal and she did not plan on giving me any food and was quite frankly dismissive despite she could speak to the worker who took my order a few feet away. And even when thankfully, they had stashed the receipt in the bag, it showed my order and it was only then she gave me my food. I understand protocol, but her attitude/demeanor was so uncalled for and probably the rudest customer service I have ever had especially with it being so unprompted.
I will never go back to this location or to this place again, it left a really bad taste in my mouth from her accusation of not paying and basically I was lying.
I will say the two younger workers were very kind and lovely, but that older lady....very rude.
Atmosphere: 3
Food: 4
Service: 1
This was the first time that I ate at a Chick-fil-A in quite awhile, as there wasn’t one close by our home. The chicken sandwich was moist and tasty and the staff friendly and efficient.
Food: 5
Service: 5
Restaurantji Recommends
Great chicken sandwich, as always.
Atmosphere: 5
Food: 5
Service: 5
I did a carry out. Food and service were very good.
Food: 5
Service: 5
This is a chick fil a that holds to the standard of quality you’ve come to expect (good)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Food was really good service could have been faster
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
We visited on April 16, 2025 as part of a high school band trip of 60 students, staff, & chaperones coming home from Washington, D.C. We made a huge crowd inside the restaurant. Some of us ordered on the app. We were all served within approx 15min. It was very efficient & good food quality. The restaurant & bathrooms were clean & staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Chick-Fil-A Waffle Potato Fries, Sauce, Grilled Chicken, Wrap, Grilled Chicken Sandwich, Classic Chicken Sandwich
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