Chipotle Mexican Grill
3510 Forbes Ave, Pittsburgh
(412) 730-2132
Recent Reviews
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I saw this place had crappy reviews so I was a little nervous, but then I had to leave a review of my own because my experience was great! Food was perfect and delicious, great portions.
Atmosphere: 5
Food: 5
Service: 5
i was just recently at this chipotle, not even a full hour ago and i had ordered a bowl in person. when i got to the toppings this tall white male worker with an awful mustache and not much hair was the one doing them (had to explain what he looked like as i didn’t see his name). he put my toppings on and i had POLITELY ASKED if i could get a tortilla on the side (i had forgotten to ask earlier). this man then proceeds to yell at me saying something along the lines of “well you should have asked at the beginning of your order huh???” (loud as hell). then i kinda laughed and was like oh sorry because what else am i to do?? this man just yelled in my face in front of maybe 3 other people for literally no reason. mind you there was ONE CUSTOMER behind me, that’s all. so it’s not like this chipolte was packed out the ass with people. it takes maybe 30 seconds to walk 10ft and put a tortilla in that warmer and bring it back. didn’t know it was such a crime to not ask at the beginning, sue me cause i forgot. also didn’t know it was normalized to yell at your customers in the most demeaning way possible 😹😹 the guy who was working the register was super nice though. but tall man with the god awful mustache was the rudest worker i’ve ever come across. maybe try not being lazy for 10 seconds at your job huh???? is what i should’ve said back. anyways worst experience in that place and trust i’ve had many bad ones, this one just takes the top. i’d maybe understand if it was busy and there swamped but it was me and one other guy in there… maybe he gets off on yelling at girls… i wouldn’t know 🤷🏼♀️
Atmosphere: 2
Food: 2
Service: 1
smallest quesadilla i’ve ever seen
Atmosphere: 1
Food: 3
Service: 1
Best Chipotle outlet in the neighborhood.
Atmosphere: 5
Food: 5
Service: 5
I have no idea why there are so many one star reviews. They do run out of things, but that is to be expected as a chipotle on a college campus. The staff are always kind and they give good portions.
Atmosphere: 4
Food: 5
Service: 5
They are really badly understaffed. I’m waiting in line for 25 mins now, because there is only one person working.
Atmosphere: 1
Food: 4
Service: 1
People there doesn't care about anything, they just dumped sauces into my paper bag, I will never order anything again at this place
Probably the worst one in all of Pittsburgh, terrible service, the wait was outrageous, they only had one person on the line during lunch while everyone else just stood by and didn’t help.
Atmosphere: 1
Food: 1
Service: 1
this chipotle has been notoriously horrible but it’s possible they are turning a new leaf. was well staffed when I went today and the food was good! keep it up
Atmosphere: 5
Food: 5
Service: 5
I’ve never seen so much staff in this chipotle. Could it be that the owner finally got the memo and is trying to rebound?
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Placed order for pickup, staff was just rude, like moody teenagers.. burrito was semi warm and not mixed well.. like taking a bite of one item at a time..
Atmosphere: 1
Food: 3
Service: 1
We placed an order to go here on Aug 2, 2025. The food portions were extremely stingy— for example, in the cheese compartment you can literally count the strands of cheese and easily see the bottom; it’s probably only 1/8 of the way filled. In addition, they didn’t include our bags of chips with the order (we didn’t have time to go back once we got it).
So overall: Order was incorrect, and the portions were excessively small.
Atmosphere: 1
Food: 2
Service: 1
Ordered burrito bowl three times so far from this location. First time was acceptable, 2nd time not so good, third time horrible. So much over-cooked rice, but hardly any chicken, the requested sauces missing, very bland! What for did they charge if they didn't include what I paid for? Will never order again from here!
Food: 1
Dining room filthy. Trash everywhere. Every table dirty. 2 forks left. Ice falling on the floor. Kitchen a mess. Just a mess everywhere! Front doors were nasty. Wallpaper is peeling off the wall. This location needs some tlc. Staff are robots. No sense of urgency. Mobile order was 30 mins late. No personalities. No helpfulness. Weird vibes.
Atmosphere: 1
Food: 4
Service: 1
Rice was hard, out of steak, chicken still raw, no corn, no ice, no Co2 in soda fountain, chips stale.
All 4 hours before close
Atmosphere: 2
Food: 1
Service: 2
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