DiFiore's Ice Cream Delite

horrible customer service. Came 2 hours before closing and was rushed during order. Was not even acknowledged upon arrival -was asked what I wanted no hi nothing. Rude would never come back

Never got past the door. Heard the N-Word and “Democrats”. Being 2 days post election I figured it out quickly. The old white guy has never been kind to me on several occasions getting ice cream.

Atmosphere: 1

Food: 4

Service: 1

Closed bedore 730

Soft serve ice cream isnt supposed to be warm. This icecream was thick and just....funky.

Food: 2

the owner is very nice!

Atmosphere: 5

Food: 5

Service: 5

The service/professionalism was horrible. The guy working the window was a complete jerk. Cash only, you can't come inside, and the menu is reduced to a handful of flavors. The sign said a medium was $5.50 but we were charged $8.50. Not worth stopping by.

I wished I would have looked at the reviews before we came here prices are jacked up food is honestly not great we left hungry and disappointed fries were literally cardboard you could crush them and they turn to dust I asked for a refund and was given my refund minus $2 definitely a tourist trap!

Atmosphere: 2

Food: 1

Service: 4

I’m guessing the older guy is the owner?! He is VERY RUDE!! All the staff is rude. They act like someone is forcing them to be there lol There was a little boy in front of me maybe 4ish and he couldn’t decide what to get , the guy got mad because he was “holding” up the line and told the little boy “ next time you come here make sure you know what you want” SMH

Service: 1

I’m guessing the older guy is the owner?! He is VERY RUDE!! All the staff is rude. They act like someone is forcing them to be there lol There was a little boy in front of me maybe 4ish and he couldn’t decide what to get , the guy got mad because he was “holding” up the line and told the little boy “ next time you come here make sure you know what you want” SMH

Service: 1

I stopped by for some ice cream. It was great ice cream. Good service too. The indoor dining room was closed but the employee let us use the employee restroom.

Atmosphere: 4

Food: 5

Service: 5

Honestly, the people saying “the ice cream has no flavor” probably just had covid tastebuds. The ice cream is fantastic!

Atmosphere: 5

Food: 5

Service: 5

We used to go here frequently when we were staying in the neighborhood. Service is never stellar but used to be okay. Today the service was Doug’s and the ice cream was flavorless and extremely overpriced. The soft serve was melting before we were even handed the ice cream and the whole thing fell apart so fast and it’s not even hot out. The flavor was barely there and we ended up paying over $15 for 2 small cones. Not worth it. Just go to Page’s. Much better ice cream and service.

Atmosphere: 1

Food: 1

Service: 1

Not the best experience. The ice cream was mediocre at best, and overpriced to boot. The ice cream flavor was caramel vanilla pretzel which seemed promising, but I could taste mint the whole time... don't know if it was stored too close to a mint flavor or if the scooper wasn't rinsed. The cherry vanilla had maraschino cherries, which tasted very fake.
Main reasons for the low rating: No cards were accepted, so we had to visit an ATM, no tastes available...the reason was covid (Still?...why?), server was unfriendly, and no extra napkins were offered even with it being a very hot day. My final comment is that it was disappointing to get ice cream no better than a cheap grocery store brand, yet have to pay a top shelf price. If we could have tasted it, we wouldn't have bought it. Not going back...ever!

Atmosphere: 2

Food: 2

Service: 2

Ice cream was good. Service was very unfriendly. Total cost was over $30 for 4 ice cream cones which seemed rather steep. It is cash only. They do offer other menu options.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Triple Chocolate Cone, Waffle Cone

I was exceedingly disappointed with DiFiore's Ice Cream. I went for lunch on a visit to Pittsburgh, and our group ordered a Club Sandwich, a Fish Sandwich, and Perogies. To start, the Perogies were undercooked and were very soggy. The Club Sandwich was average but was exceedingly overpriced. The fish sandwich was good, but the bun was way too small, and the sandwich was sizzling hot and burned my tongue. This would not be a problem if I was warned about its heat, but I was not. And going back to the pricing, the pricing was ridiculous for the food we were being served. When talking about the service, I have to separate the wonderful lady who was taking our order and the insolent owner. The lady who took our order was kind, but we were being glared at by the owner in the background the whole time during our order at the side window. When we were full, I ended up going back to the window to get a box, but after repedly trying to call for the lady, I overheard her being yelled at by the rude owner. There are also some very odd policies there that seem extremely outdate. The two in question are that there is a storefront, but apparently, it is closed to the public, and you are only allowed to use the side window. The second is a cash only policy. This just is not convenient, especially in 2024, when some people only pay using digital cards on their phone. If you care about yourself and the employees of this shop, do not go here and support its crooked owner.

Atmosphere: 3

Food: 3

Service: 2