Before 7:30 all the donuts were removed from the shelves, so there was no way to see what they had. When I asked about the donuts the woman just gave me a dirty look and pointed off to the side. I decided I didn’t want donuts bad enough to try to guess what kind there were. Won’t be back.
Atmosphere: 1
Service: 1
Braxton Pfrogner
The food and coffee are good here, but man yall need to use your mobile order rack. There is no reason why I should have to wait 10+ minutes for someone to acknowledge my existence so I can ask you to hand me my order I can see out of my reach. Why even have it if you don’t use it? It’s also impossible to get anybody’s attention here half the time.
Atmosphere: 3
Food: 5
Service: 1
Andy Rohn
Good as any other dunkin, friendly staff fast drive thru.
Atmosphere: 5
Service: 5
Kila H
I was just gonna take my receipt back for a refund but it seems I wasn't given a receipt. I went to the drive through and ordered two hot drinks nothing crazy. Waited 5 minutes before someone even came to take my card then came more waiting. I ended up leaving without my drinks as I didn't anticipate setting aside 10 minutes for two coffees.
Safiya Al-Hindi
I would like to take the time to highlight a young man on night duty today named Bailey. We were waiting and as we looked through the drive thru window we saw this individual take genuine time and care to make our drinks and treated us with nothing but kindness and professionalism. I could tell he was trying not to make us wait but I didn’t see anybody come to his help. As someone who used to be a barista, Bailey exemplifies the kind of energy I can appreciate about getting a warm cup of coffee on a cold night. I didn’t have the best day today but seeing the sincerity of the simplicity of his task stood out to me in a world where nobody wants to work anymore made me smile. He has the heart for this job. I hate to see that overlooked. This might seem like a simple coffee run that went smooth but as someone who knows how valuable earning a paycheck is and how working is time/energy consuming, this young man deserves to be noticed for doing a job well done. It’s this kind of energy that makes people want to come back. It was worth waiting an extra few minutes to make sure our orders were made well. If there were any other staff with him that night, he could’ve had the help but to management- you have a strong work ethic in this man. He doesn’t need the help but don’t take advantage of it. It’s why good people leave. I pray you treat him well and allow him to flourish with your company. I love Dunkin and im glad this one cares. Bailey, if you’re reading this- keep doing what you are. Your sincerity in an everyday duty was noticed. And appreciated. Thanks for the wonderful coffee :)
Atmosphere: 5
Food: 5
Service: 5
Georgette Hamdy
I was at the Harmarville Dunkin’ Donuts, and I ordered a medium chai tea but when I got home and started drinking it, it was coffee and there was no flavor to it. It just had milk in it. That was the worst experience that I ever had with Duncan and I’ll never go back to the Dunkin in harmarville ever I used to go in there at least three or four days a week and now because of this messed up I will not go in there when I explain to the worker what I want it three different times and he also messed up on the buttercream, the butter pecan iced coffee instead of putting one pump of the butter butter pecan in there, he added Four pumps of the butter pecan in one of the liquid sugar when it should’ve been one pump of butter pecan and four pumps of the liquid sugar, and we spend at least $40 in there each time we went
Rachel Rocco
Please educate your employees on what the cookie butter cloud latte is. We ordered and they told us it’s just milk with cold foam, that they were told no espresso goes in the drink. It’s a latte….of course there is espresso in the drink!! Instead of remaking they poured the espresso on top of the drink so the cold foam was no longer but atleast it wasn’t just milk with cold foam anymore. 🤦🏻♀️
Atmosphere: 3
Food: 2
Service: 2
Kevin Shaffer
Updated Fall 2025: This is now hands down the best Dunkin in the Pittsburgh region. I drive by two others on my way to work and choose to visit this one. Coffee order is always correct and consistent unlike other Dunkins. Bagel sandwich is always warm and melty and perfectly delicious!
Food: 5
Service: 5
Julie Hartsock
Drive through was slow
Food: 5
Service: 3
Erica Guris
I am loving the fact that this Dunkin' Donuts is right on the bus 🚌 line ✅.
Take a break from riding the bus on the way downtown and stop for a little lime 🍋🟩 Light 🚨 and a whole lot of food 😁✅
Literally the best dunkin. I stop a couple times a week and have never been done dirty. I will always stop here and go out of my way to go to this one instead of others in the area.
Service: 5
Sam Borgoyne
Delicious food and made my coffee perfectly! They were super busy but tried their best to get our food and drinks out in a timely manner. Probs could have had one more person to help ease their workload.
Atmosphere: 5
Food: 5
Service: 4
Michael Visnick
Went for breakfast. It was my first time here. They seemed busy with the drive thru, so the inside service was slower but the workers were incredibly friendly and asked what we were waiting for after noticing we were standing for awhile. It just seemed like they needed another worker! The inside was immaculate and one of the better dunkins to eat at. Would absolutely go again. Choose drive thru if youre in a hurry!
Atmosphere: 5
Food: 5
Service: 4
Maggie Golembiewski
Coffee always great but donuts 🍩🍩 are not that great
Atmosphere: 5
Food: 3
Service: 5
Vanessa Ramos
This lady Betty was so rude & the conversation was horrible. Decided to have breakfast & I almost left the line because of how rude she was. Also the item was not even aligned correctly because of her miserable attitude. You would think in such a high traffic area they could have someone with a better attitude.
Before 7:30 all the donuts were removed from the shelves, so there was no way to see what they had. When I asked about the donuts the woman just gave me a dirty look and pointed off to the side. I decided I didn’t want donuts bad enough to try to guess what kind there were. Won’t be back.
Atmosphere: 1
Service: 1
The food and coffee are good here, but man yall need to use your mobile order rack. There is no reason why I should have to wait 10+ minutes for someone to acknowledge my existence so I can ask you to hand me my order I can see out of my reach. Why even have it if you don’t use it? It’s also impossible to get anybody’s attention here half the time.
Atmosphere: 3
Food: 5
Service: 1
Good as any other dunkin, friendly staff fast drive thru.
Atmosphere: 5
Service: 5
I was just gonna take my receipt back for a refund but it seems I wasn't given a receipt. I went to the drive through and ordered two hot drinks nothing crazy. Waited 5 minutes before someone even came to take my card then came more waiting. I ended up leaving without my drinks as I didn't anticipate setting aside 10 minutes for two coffees.
I would like to take the time to highlight a young man on night duty today named Bailey. We were waiting and as we looked through the drive thru window we saw this individual take genuine time and care to make our drinks and treated us with nothing but kindness and professionalism. I could tell he was trying not to make us wait but I didn’t see anybody come to his help. As someone who used to be a barista, Bailey exemplifies the kind of energy I can appreciate about getting a warm cup of coffee on a cold night. I didn’t have the best day today but seeing the sincerity of the simplicity of his task stood out to me in a world where nobody wants to work anymore made me smile. He has the heart for this job. I hate to see that overlooked. This might seem like a simple coffee run that went smooth but as someone who knows how valuable earning a paycheck is and how working is time/energy consuming, this young man deserves to be noticed for doing a job well done. It’s this kind of energy that makes people want to come back. It was worth waiting an extra few minutes to make sure our orders were made well. If there were any other staff with him that night, he could’ve had the help but to management- you have a strong work ethic in this man. He doesn’t need the help but don’t take advantage of it. It’s why good people leave. I pray you treat him well and allow him to flourish with your company. I love Dunkin and im glad this one cares. Bailey, if you’re reading this- keep doing what you are. Your sincerity in an everyday duty was noticed. And appreciated. Thanks for the wonderful coffee :)
Atmosphere: 5
Food: 5
Service: 5
I was at the Harmarville Dunkin’ Donuts, and I ordered a medium chai tea but when I got home and started drinking it, it was coffee and there was no flavor to it. It just had milk in it. That was the worst experience that I ever had with Duncan and I’ll never go back to the Dunkin in harmarville ever I used to go in there at least three or four days a week and now because of this messed up I will not go in there when I explain to the worker what I want it three different times and he also messed up on the buttercream, the butter pecan iced coffee instead of putting one pump of the butter butter pecan in there, he added Four pumps of the butter pecan in one of the liquid sugar when it should’ve been one pump of butter pecan and four pumps of the liquid sugar, and we spend at least $40 in there each time we went
Please educate your employees on what the cookie butter cloud latte is. We ordered and they told us it’s just milk with cold foam, that they were told no espresso goes in the drink. It’s a latte….of course there is espresso in the drink!! Instead of remaking they poured the espresso on top of the drink so the cold foam was no longer but atleast it wasn’t just milk with cold foam anymore. 🤦🏻♀️
Atmosphere: 3
Food: 2
Service: 2
Updated Fall 2025:
This is now hands down the best Dunkin in the Pittsburgh region. I drive by two others on my way to work and choose to visit this one. Coffee order is always correct and consistent unlike other Dunkins. Bagel sandwich is always warm and melty and perfectly delicious!
Food: 5
Service: 5
Drive through was slow
Food: 5
Service: 3
I am loving the fact that this Dunkin' Donuts is right on the bus 🚌 line ✅.
Take a break from riding the bus on the way downtown and stop for a little lime 🍋🟩 Light 🚨 and a whole lot of food 😁✅
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Literally the best dunkin. I stop a couple times a week and have never been done dirty. I will always stop here and go out of my way to go to this one instead of others in the area.
Service: 5
Delicious food and made my coffee perfectly! They were super busy but tried their best to get our food and drinks out in a timely manner. Probs could have had one more person to help ease their workload.
Atmosphere: 5
Food: 5
Service: 4
Went for breakfast. It was my first time here. They seemed busy with the drive thru, so the inside service was slower but the workers were incredibly friendly and asked what we were waiting for after noticing we were standing for awhile. It just seemed like they needed another worker! The inside was immaculate and one of the better dunkins to eat at. Would absolutely go again. Choose drive thru if youre in a hurry!
Atmosphere: 5
Food: 5
Service: 4
Coffee always great but donuts 🍩🍩 are not that great
Atmosphere: 5
Food: 3
Service: 5
This lady Betty was so rude & the conversation was horrible. Decided to have breakfast & I almost left the line because of how rude she was. Also the item was not even aligned correctly because of her miserable attitude. You would think in such a high traffic area they could have someone with a better attitude.
Atmosphere: 1
Food: 3
Service: 1
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