I had a really disappointing experience at this Dunkin’ Donuts. The staff member named Krishma was very unpleasant and rude during my visit. She gave me the wrong order, and when I tried to let her know, she acted like I was the one causing a problem. Her attitude was unprofessional and made the whole experience uncomfortable. I don’t usually leave reviews, but this was frustrating enough to speak up. Definitely not the kind of service I expect from Dunkin’
Atmosphere: 1
Food: 1
Service: 1
La-Wrene Robinson
I stopped here on my way home from work and went through the drive-thru to grab a few donuts. The girl at the window took my order. I asked for two chocolate glazed, two plain glazed, and two Boston crème. Simple.
When I pulled up to the window and said hi, she just stared at me..no greeting, no acknowledgment like I was bothering her. I handed her my debit card, she gave me the donuts and the card back, but no receipt. Then she said “Have a nice day” and shut the window.
Excuse me… where’s my receipt? I wasn’t offered one, wasn’t told my total, nothing. I had to check my bank account just to see how much I was charged. That’s ridiculous!!
After working long hours all week, I just wanted something quick without the hassle of going inside a restaurant. I shouldn’t have to chase down basic customer service like getting a receipt or being treated with a little respect.
I definitely don’t recommend going here. Terrible customer service. We shouldn’t have to beg to be treated decently. Hopefully, the donuts are at least worth the mess.
Atmosphere: 1
Food: 2
Service: 1
Water Boy
WHERE IS THE BOSTON KREME, its been a MONTH, WHAT ARE WE DOING ITS 2025!!!
Atmosphere: 1
Food: 1
Service: 5
Jessica Praytor
I have been trying to give this place a chance, but this Dunkin is the WORST in the city!!!!!!!!!!!! Do NOT come here!! They never have the food you want, the donuts, nothing. I have stood in line before, watching his they treat people. They will get someone's order wrong and not care. Make people wait for endless amounts of time for no good reason. I am DONE coming here!
Atmosphere: 1
Food: 1
Service: 1
Dale Maholage
Food comes out correct and tastes on par with other DD. If you go in to this location, however, is always smells like baby diapers which makes me feel so uneasy 🤢
Atmosphere: 1
Food: 4
Service: 3
Patrick Hogan
First off, it smells like puke inside. Second, they made my drink a medium when I asked for a small and charged me for it. Third, I went back in to ask for a new one or get a refund no one even acknowledged I was at the counter.
Atmosphere: 1
Food: 1
Service: 1
Valentino Romlevich
The most ghetto Dunkin you will step in. Rude is an understatement. Poor service, backed up orders, inpatient staff, list goes on.
Atmosphere: 1
Food: 3
Service: 1
LadyLi
Don't go
Atmosphere: 1
Food: 1
Service: 1
Jy Holowaty
So please make it make sense so my son don't eat so I got charged for the full bacon egg and cheese and they just minus the egg off of it. You would think that they would have a key for just bacon and cheese. Not to sound cheap but why should I pay for something I didn't get..
Atmosphere: 4
Food: 3
Service: 2
Josh Easter
When it gets busy (which is often) the service is not great. Food and coffee were good.
Ty at the register was an amazing help. The quality of the product was great. The store was spotless. The restroom, spacious and clean. Plenty of free parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Assorted Half Dozen or Dozen Donuts
Ashley marie
Waited for 10min. And employees completely ignored me and did not acknowledge me standing there. An employee even came from back to grab the pizza they had delivered. Walked out. Terrible service!
Service: 1
Lia
Extremely slow. Several people standing around while only one person actually works. Waited over 20 minutes for an order I placed online. No other people in lobby, or orders.
Atmosphere: 1
Food: 2
Service: 1
Jessica Myers
Very rude I understand being busy i really do but just to be disrespectful when your waiting in line is just un called for hope the ladys day gets better I'll make sure to not stand in your line agian and just make coffee ☕️ at home or go to a other place
I had a really disappointing experience at this Dunkin’ Donuts. The staff member named Krishma was very unpleasant and rude during my visit. She gave me the wrong order, and when I tried to let her know, she acted like I was the one causing a problem. Her attitude was unprofessional and made the whole experience uncomfortable. I don’t usually leave reviews, but this was frustrating enough to speak up. Definitely not the kind of service I expect from Dunkin’
Atmosphere: 1
Food: 1
Service: 1
I stopped here on my way home from work and went through the drive-thru to grab a few donuts. The girl at the window took my order. I asked for two chocolate glazed, two plain glazed, and two Boston crème. Simple.
When I pulled up to the window and said hi, she just stared at me..no greeting, no acknowledgment like I was bothering her. I handed her my debit card, she gave me the donuts and the card back, but no receipt. Then she said “Have a nice day” and shut the window.
Excuse me… where’s my receipt? I wasn’t offered one, wasn’t told my total, nothing. I had to check my bank account just to see how much I was charged. That’s ridiculous!!
After working long hours all week, I just wanted something quick without the hassle of going inside a restaurant. I shouldn’t have to chase down basic customer service like getting a receipt or being treated with a little respect.
I definitely don’t recommend going here. Terrible customer service. We shouldn’t have to beg to be treated decently. Hopefully, the donuts are at least worth the mess.
Atmosphere: 1
Food: 2
Service: 1
WHERE IS THE BOSTON KREME, its been a MONTH, WHAT ARE WE DOING ITS 2025!!!
Atmosphere: 1
Food: 1
Service: 5
I have been trying to give this place a chance, but this Dunkin is the WORST in the city!!!!!!!!!!!! Do NOT come here!! They never have the food you want, the donuts, nothing. I have stood in line before, watching his they treat people. They will get someone's order wrong and not care. Make people wait for endless amounts of time for no good reason.
I am DONE coming here!
Atmosphere: 1
Food: 1
Service: 1
Food comes out correct and tastes on par with other DD. If you go in to this location, however, is always smells like baby diapers which makes me feel so uneasy 🤢
Atmosphere: 1
Food: 4
Service: 3
First off, it smells like puke inside.
Second, they made my drink a medium when I asked for a small and charged me for it.
Third, I went back in to ask for a new one or get a refund no one even acknowledged I was at the counter.
Atmosphere: 1
Food: 1
Service: 1
The most ghetto Dunkin you will step in. Rude is an understatement. Poor service, backed up orders, inpatient staff, list goes on.
Atmosphere: 1
Food: 3
Service: 1
Don't go
Atmosphere: 1
Food: 1
Service: 1
So please make it make sense so my son don't eat so I got charged for the full bacon egg and cheese and they just minus the egg off of it. You would think that they would have a key for just bacon and cheese. Not to sound cheap but why should I pay for something I didn't get..
Atmosphere: 4
Food: 3
Service: 2
When it gets busy (which is often) the service is not great. Food and coffee were good.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Ty at the register was an amazing help. The quality of the product was great. The store was spotless. The restroom, spacious and clean. Plenty of free parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Assorted Half Dozen or Dozen Donuts
Waited for 10min. And employees completely ignored me and did not acknowledge me standing there. An employee even came from back to grab the pizza they had delivered. Walked out. Terrible service!
Service: 1
Extremely slow. Several people standing around while only one person actually works. Waited over 20 minutes for an order I placed online. No other people in lobby, or orders.
Atmosphere: 1
Food: 2
Service: 1
Very rude I understand being busy i really do but just to be disrespectful when your waiting in line is just un called for hope the ladys day gets better I'll make sure to not stand in your line agian and just make coffee ☕️ at home or go to a other place
"No donuts today"
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