Jersey Mike's Subs

4582 Browns Hill Rd, Pittsburgh
(412) 235-9731

Recent Reviews

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Lauren Donald

No bacon on my club sandwich and STALE bread so hard that it can take a small child’s teeth out.

Julia

Crew is always great. It gets pretty busy in here but the crew always busts it out. Never had a bad sandwich from here!!

Atmosphere: 5

Food: 5

Service: 5

Francis Cee

First time I was there after years of passing by. Huge amount of fresh bread and toppings!

Alyssa

I understand yinz are understaffed but where is the hustle online orders take forever….waited over 45 mins since it said it was ready

Atmosphere: 1

Food: 2

Service: 1

Kev Bernard Chambers Sr.

I've been to a lot of locations...

Kelsey M

It's jersey Mike's but its always right and they don't skimp on toppings. Only complaint is sometimes online pick up orders can take upwards of 20min so plan accordingly.

Austin Forman

I love jersey mikes but this location is horrible. It took over an hour for a wrap and a sandwich. They also never listen or follow the order. I always get extra meat and they never do it. Last time I had. Problem we called and they acted like I was lying and saying that he’ll be the judge of that and then had me send him a picture to his personal phone number which is highly unprofessional. I hope someone higher up sees this because this location obviously needs help and needs a better attitude.

Atmosphere: 1

Food: 1

Service: 1

Mountain Storm

stopped by this Jersey Mike’s to grab an online order and was met with the most unprofessional behavior I’ve ever experienced at a sandwich shop. I calmly asked the staff—two employees behind the counter—if my order was ready. Instead of a simple answer, one of them aggressively told me to be quiet and started yelling.

When I tried to explain I just needed to know if my pickup was ready, the situation escalated. The employee started swearing and told me to get out of the store. I left completely shocked and disappointed.

There is absolutely no justification for that level of hostility toward a paying customer. Whether it's poor training, lack of supervision, or something more concerning like racial bias, it needs to be addressed. I won’t be returning.

Atmosphere: 1

Food: 1

Service: 1

keyvan seyedrezaei

I visited this Jersey Mike’s on Today afternoon to pick up an online order. When I politely asked two employees if my order was ready, one of them shouted, “Be quiet, we’re working,” then proceeded to curse at me and demand that I leave the store. I was stunned—especially because I believe my treatment was influenced by my being white. Disrespecting a customer, let alone ejecting them for simply asking about their order, is unacceptable.

Until management addresses this behavior and trains staff on basic courtesy and anti-discrimination standards, I won’t be back—and I’ll steer friends and family elsewhere. I hope corporate takes this seriously, because no one should have to experience hostility just for picking up lunch.

Atmosphere: 1

Food: 1

Service: 1

Ms. Sales

I ordered a sandwich then used their restroom. I went to wash my hands NO SOAP DISPENSER, NO SOAP, no sign or trace of a soap dispenser what so ever. I seen no traces of a soap dispenser what so ever.

Which means no employee hands are clean. They move from making sandwiches to ringing up your order. But never removing their gloves. That's disgusting, cross-contamination, and unsatisfactory. I asked the staff wheres the soap for the bathroom ? No one responded. I called the manager, she lied said
It happened after she left because she checked the bathroom before she left. How is that possible when there was no trace, no sign, no outline of a soap dispenser ever being in there? She said she was going out to get one that day. So I went back 2 hours later, and exactly what I said she lied. I use to think highly of this place.
CONSUMERS BEWARE. Someone is going to get sick sooner than later.

John Selvaggio

My favorite hoagie!!😀

Connor

I ordered a sandwich on UberEats and it took an hour and 20 minutes for the driver to get it. I called the restaurant and talked to CJ who just mumbled that they were “making it” and then hung up on me. I did not order during rush hour but still had to wait egregiously long for my order and the service was poor and rude. Sandwhich was fine but the wait was so bad I will not be returning to this location. The food was fine but below average for Jersey Mikes, and they forgot my relish.

G Money

🔥🔥🔥

Josh Easter

Great staff! They are all super nice! Very clean and well organized location. I will definitely be back

Renita Brooks

Usually an A1 sandwich. The shop in Homestead had terrible service, the counter and floors were messy. The salt was really heavy on the sandwich.

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