I wish there were more Jimmy Johns in the area. It's always a treat when I can have some. I ordered the number four with extra lettuce and add oregano basil. No cheese and it's very low calorie.
Atmosphere: 5
Food: 5
Service: 5
Jessica Jaye Mackinson
There was a hair in my sandwich interwoven in the shredded salad and mayo. Very unappetizing.
Jonah Stephens
Really just got a free sandwich, bro at the front counter rang me up and gave me my receipt im like do i gotta pay and hes just like nah and i walk out with my free food, horrible service i heard people behind me complaining
Atmosphere: 1
Food: 1
Service: 1
Sad Shaman
Cashier had no knowledge of the menu, overstaffed location yet no employees knew what they were doing, did not cut the sandwiches and to top it and when you do get the sandwich the quality of ingredients are subpar.
Atmosphere: 1
Food: 1
Service: 1
Kim M
Overall the staff we're not very inviting to speak with. Did not have to wait long and I bought my food. Everything tasted great The only exception is all my meat was right in the middle and over 50% of my sandwich was bread and toppings.
Atmosphere: 5
Food: 4
Service: 4
Renee Lawrence
Placed an order over the phone, employee seem to not know what he was doing. Half hour later a different employees calls stating that the order needs to be paid for. The order was already paid for , you could hear them talking in the background and found out the order actual had been paid for They stated it would be delivered in the next hour. I placed the order at12:30 and was told it was on its way, the drive had 5 stores before me. At 2:38 a girl comes in screaming did someone order Jimmy John's. Gives me the bag and leaves. I missed my lunch break at 1:30 and decided to eat some of my order on my 15 which was at 3:00. Two bites in noticed meat was bad and the pickle was see through, this did cause me to be sick and the $30 order was trashed. This was the only time I had this experience, sad to see these low expectations from Jimmy John's.
Food: 1
Service: 1
Atomic Mann
Decent sandwiches, but a little pricey for what you get.
Joel Williams
I’m writing to share my recent experience at a Jimmy John’s on Home Dr by Robinson Town Centre on April 23, 2025. A staff member was clearly intoxicated or under the influence of drugs and was causing significant disruptions to the order-taking process.
The couple in front of me ordered a chicken bacon ranch sandwich with just bacon, chicken, and dressing. Despite the employee’s repeated mistakes, they had to make it three times before they finally gave up and wanted to leave. To make matters worse, they were unable to refund the customers’ money.
The intoxicated employee, who had a full beard, slurred his words and had long pauses between each word. The sober employee, who I didn’t remember either of their names, felt compelled to go to their car to return the customer in front of me’s money.
Finally, I arrived to pick up my food from the intoxicated employee. I could see in their eyes that they were clearly impaired and had no idea where they were. When I asked again for my sandwich, they gave a sandwich.
I naturally decided to double-check my order because I had witnessed the employee’s previous mistake with the previous customer, who had left the store in frustration. To my surprise, my order was actually what the previous customer had ordered, which they had already left out of annoyance. The sandwich was also wrapped twice.
Fortunately, the employee who had only been with the company for three weeks was sober and knew that the other employee had made a mistake. The sober employee who had given me the correct sandwich and apologized.
I left the store, but I couldn’t help but feel sorry for the newer employee who had to deal with this situation, especially working with a tenured employee and hungry customers.
Needless to say, I will not be returning to this Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips
Elmer Nahum
Disgustingly filthy. It looked like a bomb went off in there. Food all over the floor. Boxes all over the place. They got my order wrong but kindly made me another sandwich. I would not have ordered food there had I seen the place, but I ordered online.
Atmosphere: 1
Food: 3
Service: 3
Michelle Muccio-Krise
We came in on a late flight, and the three young men that were working were so kind and treated us exceptionally well, even though it was almost closing time. The food was also fantastic, but we truly cannot say enough about the staff. They were top notch!! Can’t wait to come back!
No offense The worst service ever took forever to get my food The bread was hard they did not even greet me did not say thank you The change was just hand it to me it wasn't counted I got no receipt I will not be coming back
Atmosphere: 1
Food: 1
Service: 1
Mark Kirkland
I visited this location on Home Dr. In Robinson this past weekend and it was a absolute mess. I didn't notice until I ordered my food that there was food and trash all over the floor in the employees working area where they fix your food. The trash can was piled high and overflowing. It was the worse I have ever seen. I wanted to cancel my order it was so bad. I'm not writing this to be mean I'm just hoping the owner gets the place under control.
Atmosphere: 1
Food: 5
Service: 3
Trevor Miller
They will serve you expired food. Today (3/8/25), they served me expired potato salad and pasta salad. The use by date on both was 3/4/25. I called the store and they offered a $15 credit. I asked to speak to the General Manager and they said he was taking an order but would be with me shortly. I sat on hold for 15 minutes and nobody got on the line. I called back numerous times and they will not answer. I have filed a complaint with corporate and the health department.
Atmosphere: 1
Food: 1
Service: 1
Tracy Dobbins
Quick, efficient, and polite. Orders are always correct and done quickly.
Atmosphere: 5
Food: 5
Service: 5
Connor Gagel
Man, Robinson has reached a new level of bad food and service. Went into JJ to get a quick lunch and was informed that the internet was down so no service unless you have cash. No big deal except for the fact that every time I visit this location it’s another new excuse as to why they won’t serve food. Last time they didn’t have bread, what kinda sandwich shop doesn’t have bread. Maybe it’s my bad luck but I definitely won’t be retuning to this location. They just seem like they want a for lease sign out front.
I wish there were more Jimmy Johns in the area. It's always a treat when I can have some. I ordered the number four with extra lettuce and add oregano basil. No cheese and it's very low calorie.
Atmosphere: 5
Food: 5
Service: 5
There was a hair in my sandwich interwoven in the shredded salad and mayo. Very unappetizing.
Really just got a free sandwich, bro at the front counter rang me up and gave me my receipt im like do i gotta pay and hes just like nah and i walk out with my free food, horrible service i heard people behind me complaining
Atmosphere: 1
Food: 1
Service: 1
Cashier had no knowledge of the menu, overstaffed location yet no employees knew what they were doing, did not cut the sandwiches and to top it and when you do get the sandwich the quality of ingredients are subpar.
Atmosphere: 1
Food: 1
Service: 1
Overall the staff we're not very inviting to speak with. Did not have to wait long and I bought my food. Everything tasted great The only exception is all my meat was right in the middle and over 50% of my sandwich was bread and toppings.
Atmosphere: 5
Food: 4
Service: 4
Placed an order over the phone, employee seem to not know what he was doing. Half hour later a different employees calls stating that the order needs to be paid for. The order was already paid for , you could hear them talking in the background and found out the order actual had been paid for
They stated it would be delivered in the next hour. I placed the order at12:30 and was told it was on its way, the drive had 5 stores before me. At 2:38 a girl comes in screaming did someone order Jimmy John's. Gives me the bag and leaves. I missed my lunch break at 1:30 and decided to eat some of my order on my 15 which was at 3:00. Two bites in noticed meat was bad and the pickle was see through, this did cause me to be sick and the $30 order was trashed.
This was the only time I had this experience, sad to see these low expectations from Jimmy John's.
Food: 1
Service: 1
Decent sandwiches, but a little pricey for what you get.
I’m writing to share my recent experience at a Jimmy John’s on Home Dr by Robinson Town Centre on April 23, 2025. A staff member was clearly intoxicated or under the influence of drugs and was causing significant disruptions to the order-taking process.
The couple in front of me ordered a chicken bacon ranch sandwich with just bacon, chicken, and dressing. Despite the employee’s repeated mistakes, they had to make it three times before they finally gave up and wanted to leave. To make matters worse, they were unable to refund the customers’ money.
The intoxicated employee, who had a full beard, slurred his words and had long pauses between each word. The sober employee, who I didn’t remember either of their names, felt compelled to go to their car to return the customer in front of me’s money.
Finally, I arrived to pick up my food from the intoxicated employee. I could see in their eyes that they were clearly impaired and had no idea where they were. When I asked again for my sandwich, they gave a sandwich.
I naturally decided to double-check my order because I had witnessed the employee’s previous mistake with the previous customer, who had left the store in frustration. To my surprise, my order was actually what the previous customer had ordered, which they had already left out of annoyance. The sandwich was also wrapped twice.
Fortunately, the employee who had only been with the company for three weeks was sober and knew that the other employee had made a mistake. The sober employee who had given me the correct sandwich and apologized.
I left the store, but I couldn’t help but feel sorry for the newer employee who had to deal with this situation, especially working with a tenured employee and hungry customers.
Needless to say, I will not be returning to this Jimmy John’s.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chips
Disgustingly filthy. It looked like a bomb went off in there. Food all over the floor. Boxes all over the place. They got my order wrong but kindly made me another sandwich. I would not have ordered food there had I seen the place, but I ordered online.
Atmosphere: 1
Food: 3
Service: 3
We came in on a late flight, and the three young men that were working were so kind and treated us exceptionally well, even though it was almost closing time. The food was also fantastic, but we truly cannot say enough about the staff. They were top notch!! Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No offense The worst service ever took forever to get my food The bread was hard they did not even greet me did not say thank you The change was just hand it to me it wasn't counted I got no receipt I will not be coming back
Atmosphere: 1
Food: 1
Service: 1
I visited this location on Home Dr. In Robinson this past weekend and it was a absolute mess. I didn't notice until I ordered my food that there was food and trash all over the floor in the employees working area where they fix your food. The trash can was piled high and overflowing. It was the worse I have ever seen. I wanted to cancel my order it was so bad. I'm not writing this to be mean I'm just hoping the owner gets the place under control.
Atmosphere: 1
Food: 5
Service: 3
They will serve you expired food. Today (3/8/25), they served me expired potato salad and pasta salad. The use by date on both was 3/4/25. I called the store and they offered a $15 credit. I asked to speak to the General Manager and they said he was taking an order but would be with me shortly. I sat on hold for 15 minutes and nobody got on the line. I called back numerous times and they will not answer. I have filed a complaint with corporate and the health department.
Atmosphere: 1
Food: 1
Service: 1
Quick, efficient, and polite. Orders are always correct and done quickly.
Atmosphere: 5
Food: 5
Service: 5
Man, Robinson has reached a new level of bad food and service. Went into JJ to get a quick lunch and was informed that the internet was down so no service unless you have cash. No big deal except for the fact that every time I visit this location it’s another new excuse as to why they won’t serve food. Last time they didn’t have bread, what kinda sandwich shop doesn’t have bread. Maybe it’s my bad luck but I definitely won’t be retuning to this location. They just seem like they want a for lease sign out front.
Atmosphere: 1
Food: 1
Service: 1
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