Jimmy John's
1027 Penn Ave, Pittsburgh
(412) 224-6440
Recent Reviews
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Great sandwiches!
This location was so clean and the staff was so friendly. The food was great, made correctly and they were quick in preparing it. This location deserves 5 stars! I would be back to this Jimmy John's for any fast food if back in the area.
Atmosphere: 5
Food: 5
Service: 5
Rude lady taking orders. Went 2 days in a row due to being in town for an event and this was the closet place. First time got my order comeplely wrong. I had already left and couldn’t go back. 2nd time rude lady tells me they can’t toast the sub I want for some reason. It was a simple Turkey with cheese. So I order one she says they can. A turkey with ham and cheese. Guy calls my order. I ask if it’s toasted bc it fills cold. Tells me yes. I leave and go to eat it and it’s not toasted. How annoying. Literally can’t do anything right here
Atmosphere: 1
Food: 4
Service: 1
The subs are soooo good but the staff here is very rude. No customer service skills. I'll hit another location with friendly staff.
Atmosphere: 4
Food: 5
Service: 1
Walked in 20 minutes before posted closing time of 8. Everyone told me their closed end online is wrong. One guy looked he was waiting on his sub. Most jimmy John’s will accommodate a simple sun 10-5 minutes prior to close: they seemed closed for an hour.
Atmosphere: 1
Food: 3
Service: 1
Wanted a lunch for under $11 that would fill me up and keep me going. Ordered online and the sandwich was ready as promised, they made it exactly the way I customized it on the app. The feesh baked french bread is so good.
If uou are downtown and do not want spend $15-20 for lunch. This place was great taste, and budget value is the one to pick.
Atmosphere: 5
Food: 5
Service: 5
Hands down the most ignorant and unnecessarily rude workers I’ve ever encountered. Man at counter was about to fight me for simply asking which pickup order was mine as I disturbed his smoke break and made him do his job. Avoid this location unless you enjoy confrontations.
Atmosphere: 1
Food: 1
Service: 1
The guy that makes sense my food so rude, seems like he already has a problem with someone. Taking to him self and giving me an attitude when I asked him the price, telling me to go stand where I can see him make my sandwich.
It makes me suspicious. I hope I'm wrong!
Atmosphere: 2
Food: 2
Service: 1
I came here for Anthrocon on the 4th of July weekend.. Usually, Jimmy John's is just the usual sandwich. But this specific one blows away all other stores. They're all fast.. but this one is faster. The food quality is just fantastic. They didn't buckle under the pressure of a constant store either. Kept it really clean during the weekend also. The staff.. extremely nice! It was so good I went a second time the very next day, and got the same thing! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Very quick and Friendly staff. The wrap was delicious and exactly like I wanted. Very clean dining room as well. 🐺🥪
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pls follow me
Atmosphere: 5
Food: 5
Service: 5
Jersey Mike’s is crazy good compared to this. It was good but not great. Place was packed but still had 4 subs within 10 minutes.
Atmosphere: 3
Food: 4
Service: 5
Extremely rude workers. Ordered online at 10:45 when they open at 10:30 and workers turned me away and told me to get lost and come back at 11 that they wouldn’t open until then. Scammed out of my sandwich that was not made but was still paid for. I would leave negative stars if possible.
Atmosphere: 1
Service: 1
Quick, fresh, and exactly what I needed. Jimmy John’s in Pittsburgh, right outside the convention center…. nailed it with their speedy service and consistently tasty sandwiches. The bread was soft, the ingredients were crisp, and the whole experience was smooth from start to finish. Perfect spot for a fast and satisfying bite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vito, Totally Tuna
I attempted to go to this store to place an order a half an hour before the closing time listed on Google and was met with an attitude from the cashier upon arrival. I walked in and stood there for a minute looking at the menu then a guy came from the back and I said hello can I place an order? And he said don't it look like we closed? I responded and said no it doesn't because the lights are still on and also because the website says y'all don't close until 8pm.
I order from Jimmy John's often and also place orders with my team during lunch meetings/trainings. I guess I need to stick with the Liberty st location because the customer service and food there are both top tier.
Atmosphere: 1
Service: 1
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