Chicken in warmers takes several hours to dry out. Do you make the food in the morning and serve it all day? Sifting the flower helps remove clumps and reduces thickened crispy breading. Retrain your employees. Purchased a 4 piece and had to give it to my dog. kfc chicken the new taco bell beef? YUM brands for you
Atmosphere: 2
Food: 1
Service: 3
Jasmin Vith
The potato wedges are back and freezer burnt
Atmosphere: 2
Food: 3
Service: 3
Make It work
Yesterday I visited this KFC and ordered the new promo with wings, a drink, and the potato wedges. I also added 12 extra wings. Unfortunately, there was almost no meat on them because the breading was extremely thick — about two fingers on each side — and the wings had clearly been sitting under the heat lamp for over 4 hours. They were so dried out and hard that you could practically use them as nails. The potato wedges were in the same condition; I’m pretty sure they had been sitting there just as long.
I understand that maybe I was just unlucky, and I hope that if I stop by again, things will be different. But even the drink didn’t taste good because the water filter seems to be worn out — the drink tasted like tap water with sugar. I hope someone sees my comment and tries to fix this.
Atmosphere: 4
Food: 1
Service: 4
Ashley Cutruzzula
Very rude staff atmosphere is very dull and depressing the white girl that works there in the evening can't comprehend why somebody would be upset about their order when you lose $40 and that's what you're making to pick up and order very very not with it. Would suggest you find anywhere but here to eat I rank in the top 60% of all food Google reviews I'm telling you now you're better off to drive the extra couple miles to a different KFC than to stop here and get anything and most likely they ain't going to have what you want anyway and then you're going to be waiting 45 minutes to an hour for your order. Just for them to tell you they don't have it all. Also purchased a couple sandwiches and my chicken was like rubber couldn't even bite into it. Need new sets of employees start picking up kids at high school at least they can do better. Also I have photos of my chicken sandwich of how bad it was I had to eat the bread pickle and mayo chicken couldn't even be edible. There was a young light-skinned girl very polite and sweet though then there was another person that was kind as well thank you to the great kind and friendly staff that was not brought up in this message thank you . Just need to remove the bad apple 🍏 God bless all
Atmosphere: 1
Food: 1
Service: 1
Cam
TERRIBLE WORST PLACE IVE ORDER FOOD FROM IN YEARS WONT EVEN ANSWER THEIR PHONE TO HEAR ABOUT HOW THEY SCREWED UP MY ORDER I WILL MALE SURE EVERYONE I KNOW WILL NOT DINE HERE THIS SHIT IS TRIFFLIN
Food: 1
Service: 1
F. R.
Service and food are great, but DAMNNN repave that parking lot! That massive pothole before the drive through nearly messed up my alignment what the hell!!!! Unreal!
Atmosphere: 1
Food: 5
Service: 5
Tom Locke
For coupons, don't bother - the person at the counter says she doesn't know how to add a coupon, and she's the one who told me to go on the website for the online only coupon. Crappy customer service.
Kasandra Stroup
The line at drive through was so long me and at least 2 other cars gave up and went elsewhere. Saw 2 employees at the door talking and looking at the line, another employee was smoking a cigarette while the line didn't move for over 10 minutes. Terrible service. No service. Not even 9pm on a Saturday night. Another customer was complaining about how bad they messed up her order and she had to wait through the line a 2nd time just to correct her order.
Kfc should give us gift $50 gift cards for wasting our time.
Atmosphere: 1
Food: 1
Service: 1
Amanda Palmer
Food was really good both times my son and I came here in the past 2 weeks. Everything was very fresh. Extremely fast service and friendly too in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Shaurice Wicks
The ladies here are happy and nice. I had a very nice time here with this crew. I don't come often but when I go back , I remember that I miss this place. It good to see the same hard working team
$80 dollar door dash order. Ordered a 16 piece bucket, two sides of Mac and cheese, two sides of mashed potato’s. Received a container with about two tablespoons of corn, two containers of gravy, a container with a half cup of mashed potato’s, and a containers with a half a cup of Mac and cheese. The chicken was what it was. Tried to get a refund and was only offered 18 dollars back. If you can’t fulfill an order than don’t take it.
Atmosphere: 1
Food: 1
Service: 1
Michael C
It would be nice if they had real employees that actually gave a care a little bit. Project a I replacing the workers would be great for brownsville road. They care about nothing.
Atmosphere: 1
Food: 2
Service: 1
Frank D
Worst service
Atmosphere: 1
Food: 1
Service: 1
Gerald Gasparik
I'd give 0 stars if it where an option. Missing half the order and sauces. Whole crew should be fired and location should be moved. Consistently horrible service. I feel like this whole crew is racist against white people.
Atmosphere: 1
Food: 1
Service: 1
Wesley Wojohowitz
you ever been to KFC? It was just like that... only again.
Chicken in warmers takes several hours to dry out. Do you make the food in the morning and serve it all day? Sifting the flower helps remove clumps and reduces thickened crispy breading. Retrain your employees. Purchased a 4 piece and had to give it to my dog. kfc chicken the new taco bell beef? YUM brands for you
Atmosphere: 2
Food: 1
Service: 3
The potato wedges are back and freezer burnt
Atmosphere: 2
Food: 3
Service: 3
Yesterday I visited this KFC and ordered the new promo with wings, a drink, and the potato wedges. I also added 12 extra wings. Unfortunately, there was almost no meat on them because the breading was extremely thick — about two fingers on each side — and the wings had clearly been sitting under the heat lamp for over 4 hours. They were so dried out and hard that you could practically use them as nails. The potato wedges were in the same condition; I’m pretty sure they had been sitting there just as long.
I understand that maybe I was just unlucky, and I hope that if I stop by again, things will be different. But even the drink didn’t taste good because the water filter seems to be worn out — the drink tasted like tap water with sugar. I hope someone sees my comment and tries to fix this.
Atmosphere: 4
Food: 1
Service: 4
Very rude staff atmosphere is very dull and depressing the white girl that works there in the evening can't comprehend why somebody would be upset about their order when you lose $40 and that's what you're making to pick up and order very very not with it. Would suggest you find anywhere but here to eat I rank in the top 60% of all food Google reviews I'm telling you now you're better off to drive the extra couple miles to a different KFC than to stop here and get anything and most likely they ain't going to have what you want anyway and then you're going to be waiting 45 minutes to an hour for your order. Just for them to tell you they don't have it all. Also purchased a couple sandwiches and my chicken was like rubber couldn't even bite into it. Need new sets of employees start picking up kids at high school at least they can do better. Also I have photos of my chicken sandwich of how bad it was I had to eat the bread pickle and mayo chicken couldn't even be edible. There was a young light-skinned girl very polite and sweet though then there was another person that was kind as well thank you to the great kind and friendly staff that was not brought up in this message thank you . Just need to remove the bad apple 🍏 God bless all
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE WORST PLACE IVE ORDER FOOD FROM IN YEARS WONT EVEN ANSWER THEIR PHONE TO HEAR ABOUT HOW THEY SCREWED UP MY ORDER I WILL MALE SURE EVERYONE I KNOW WILL NOT DINE HERE THIS SHIT IS TRIFFLIN
Food: 1
Service: 1
Service and food are great, but DAMNNN repave that parking lot! That massive pothole before the drive through nearly messed up my alignment what the hell!!!! Unreal!
Atmosphere: 1
Food: 5
Service: 5
For coupons, don't bother - the person at the counter says she doesn't know how to add a coupon, and she's the one who told me to go on the website for the online only coupon. Crappy customer service.
The line at drive through was so long me and at least 2 other cars gave up and went elsewhere. Saw 2 employees at the door talking and looking at the line, another employee was smoking a cigarette while the line didn't move for over 10 minutes. Terrible service. No service. Not even 9pm on a Saturday night. Another customer was complaining about how bad they messed up her order and she had to wait through the line a 2nd time just to correct her order.
Kfc should give us gift $50 gift cards for wasting our time.
Atmosphere: 1
Food: 1
Service: 1
Food was really good both times my son and I came here in the past 2 weeks. Everything was very fresh. Extremely fast service and friendly too in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
The ladies here are happy and nice. I had a very nice time here with this crew. I don't come often but when I go back , I remember that I miss this place. It good to see the same hard working team
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$80 dollar door dash order. Ordered a 16 piece bucket, two sides of Mac and cheese, two sides of mashed potato’s. Received a container with about two tablespoons of corn, two containers of gravy, a container with a half cup of mashed potato’s, and a containers with a half a cup of Mac and cheese. The chicken was what it was. Tried to get a refund and was only offered 18 dollars back. If you can’t fulfill an order than don’t take it.
Atmosphere: 1
Food: 1
Service: 1
It would be nice if they had real employees that actually gave a care a little bit. Project a I replacing the workers would be great for brownsville road. They care about nothing.
Atmosphere: 1
Food: 2
Service: 1
Worst service
Atmosphere: 1
Food: 1
Service: 1
I'd give 0 stars if it where an option. Missing half the order and sauces. Whole crew should be fired and location should be moved. Consistently horrible service. I feel like this whole crew is racist against white people.
Atmosphere: 1
Food: 1
Service: 1
you ever been to KFC? It was just like that... only again.
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