I stopped in while visiting Pittsburgh for chicken and waffles. The food was great and filling but the service was amazing. There was a lady working, named Natalie, that made sure she checked on every guest. I over heard someone at another table offer her a tip and she declined. Service like this is rare in full restaurants these days but especially in to-go/take out style place. I definitely recommend you stop in if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Cole Jacquin
Was visiting the fox valley for work and stumbled across this gem of a place, went to the Menasha store one night and it was so good, I went to the Oshkosh store on my way home! I met one of the 7 owners and he was the nicest guy! 10/10 would recommend
Zach Frank
Employees pretty obviously don't want to be here, food was generic, tried to order the combo but was ignored on my order
Atmosphere: 1
Food: 1
Service: 1
Darnella Austin
How do you walk pass the server and he smoking a cigarette and never comes in store ..I got out and say you work here he do you want to place an order… my dude I won’t walked in if I didn’t…he doesn’t want black money zero dollars
Halim Hammond-Tran
Awesome place with really affordable food. They're super nice and explain it all well too
Atmosphere: 5
Food: 5
Service: 5
Maggie M
My mother is battling cancer so I asked my friends to mask, we go to this location and a middle aged white woman i’ve never seen working there before has blocked the entrance to vet who is entering the space. she looks at us, asks why we are wearing masks and before i could explain my family is sick, she insinuates that we are going to steal, makes a comment about there being cameras everywhere, then says “we’re good, we’re full” and does not let us enter the space to order. i enjoyed the food here, and the workers before her have always been absolutely wonderful. but this corporate wannabe in a random chicken shop in south side decided to be turn away business, which the space looked pretty empty btw, for her own prejudice. unfortunate, inaccessible, and ugly.
Atmosphere: 1
Service: 1
Nikhil Chowdary
My brother and I stopped by Mad Chicken for an evening snack and were pleasantly surprised. The Mad Fire sandwich was fresh, flavorful, and really well made. Special thanks to Natalie at the counter, her customer service was outstanding. She was polite, attentive, and made the experience even better. Great food and excellent service!
Atmosphere: 5
Food: 5
Service: 5
Amelia
The woman at the counter was extremely friendly and the food was delicious!
Atmosphere: 4
Food: 5
Service: 5
Jeremiah Watkins
I came pretty late and was treated like I was the undercover boss. I always asked for Natalie; she's the sweetest soul ever. If you're ever hungry at some weird time of night, you should hit Mad Chicken!! 🐔
Whoever was the lady working at 11:20pm in 8/22 is so rude. Mean for no reason. Cause a commotion for no reason.
Atmosphere: 1
Food: 1
Service: 1
Evette Carlton
Let me find out ya’ll falling off ya’ll game. I look forward to having a nice late snack but lately ya’ll have been lagging. Barely any rice and sauce. What is going on😪. I hope I caught ya’ll on an off day or something. It’s still gave ya’ll 4 stars because of past experience but today/tonight not your best quality work. Chicken rice bowl with honey bbq sauce. I know I’m ranting when it’s not up to par and I’m starving…especially when they usually be on point…especially with the portion size. I know costs are going up but isn’t like $12 a bowl. 🤔oh the new lady has more personality than previous order takers. Keep her. In hopes she doesn’t get burnt out. She is better than the one whom is quiet and mumbles.
And my picture does reflect the quality amount of chicken provided which has never been a problem but I like your rice too. 😪😭
Atmosphere: 3
Food: 3
Service: 3
Kyleray Kim
Nobody inside, but got mad and cheese bowl and was fire so tuff type
Atmosphere: 5
Food: 5
Service: 3
Julia West
Got our order to go and when we got to where we were going we didn't get what we asked for. Plus the prices are way too high Will not be going back.
Atmosphere: 3
Food: 2
Service: 4
L. Williams
⭐️⭐️⭐️⭐️⭐️ Mad Chicken is amazing! The food was fresh, flavorful, and seriously hit the spot. Everything was cooked just right, and the service was fast and friendly.
Big shoutout to Natalie—her positive energy made the experience even better! She greeted us with a smile, was super helpful with our order, and created such a welcoming vibe. You can tell she really cares about the customers.
great service, fast and good
I stopped in while visiting Pittsburgh for chicken and waffles. The food was great and filling but the service was amazing. There was a lady working, named Natalie, that made sure she checked on every guest. I over heard someone at another table offer her a tip and she declined. Service like this is rare in full restaurants these days but especially in to-go/take out style place. I definitely recommend you stop in if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Was visiting the fox valley for work and stumbled across this gem of a place, went to the Menasha store one night and it was so good, I went to the Oshkosh store on my way home! I met one of the 7 owners and he was the nicest guy! 10/10 would recommend
Employees pretty obviously don't want to be here, food was generic, tried to order the combo but was ignored on my order
Atmosphere: 1
Food: 1
Service: 1
How do you walk pass the server and he smoking a cigarette and never comes in store ..I got out and say you work here he do you want to place an order… my dude I won’t walked in if I didn’t…he doesn’t want black money zero dollars
Awesome place with really affordable food. They're super nice and explain it all well too
Atmosphere: 5
Food: 5
Service: 5
My mother is battling cancer so I asked my friends to mask, we go to this location and a middle aged white woman i’ve never seen working there before has blocked the entrance to vet who is entering the space. she looks at us, asks why we are wearing masks and before i could explain my family is sick, she insinuates that we are going to steal, makes a comment about there being cameras everywhere, then says “we’re good, we’re full” and does not let us enter the space to order. i enjoyed the food here, and the workers before her have always been absolutely wonderful. but this corporate wannabe in a random chicken shop in south side decided to be turn away business, which the space looked pretty empty btw, for her own prejudice. unfortunate, inaccessible, and ugly.
Atmosphere: 1
Service: 1
My brother and I stopped by Mad Chicken for an evening snack and were pleasantly surprised. The Mad Fire sandwich was fresh, flavorful, and really well made. Special thanks to Natalie at the counter, her customer service was outstanding. She was polite, attentive, and made the experience even better. Great food and excellent service!
Atmosphere: 5
Food: 5
Service: 5
The woman at the counter was extremely friendly and the food was delicious!
Atmosphere: 4
Food: 5
Service: 5
I came pretty late and was treated like I was the undercover boss. I always asked for Natalie; she's the sweetest soul ever. If you're ever hungry at some weird time of night, you should hit Mad Chicken!! 🐔
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whoever was the lady working at 11:20pm in 8/22 is so rude. Mean for no reason. Cause a commotion for no reason.
Atmosphere: 1
Food: 1
Service: 1
Let me find out ya’ll falling off ya’ll game. I look forward to having a nice late snack but lately ya’ll have been lagging. Barely any rice and sauce. What is going on😪.
I hope I caught ya’ll on an off day or something. It’s still gave ya’ll 4 stars because of past experience but today/tonight not your best quality work. Chicken rice bowl with honey bbq sauce. I know I’m ranting when it’s not up to par and I’m starving…especially when they usually be on point…especially with the portion size. I know costs are going up but isn’t like $12 a bowl. 🤔oh the new lady has more personality than previous order takers. Keep her. In hopes she doesn’t get burnt out. She is better than the one whom is quiet and mumbles.
And my picture does reflect the quality amount of chicken provided which has never been a problem but I like your rice too. 😪😭
Atmosphere: 3
Food: 3
Service: 3
Nobody inside, but got mad and cheese bowl and was fire so tuff type
Atmosphere: 5
Food: 5
Service: 3
Got our order to go and when we got to where we were going we didn't get what we asked for. Plus the prices are way too high Will not be going back.
Atmosphere: 3
Food: 2
Service: 4
⭐️⭐️⭐️⭐️⭐️
Mad Chicken is amazing! The food was fresh, flavorful, and seriously hit the spot. Everything was cooked just right, and the service was fast and friendly.
Big shoutout to Natalie—her positive energy made the experience even better! She greeted us with a smile, was super helpful with our order, and created such a welcoming vibe. You can tell she really cares about the customers.
We’ll definitely be back. Highly recommend!
Food: 5
Service: 5
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