WORST CUSTOMER SERVICE EVER!!! the owner got so irritated and raised his tone when asked something about the menu as it was my first time there. He has the worst attitude. NEVER GOING BACK THERE !!
Matthew Ho
Pretty solid mala hotpot place. I came by with my family for a weekend lunch recently and there were plenty of seats (some customers coming in and out while we were there).
For the malatang, it's all self-serve for the ingredients, and you weigh/tell them what soup base you want at the counter. The selection of veggies is pretty large, and the meats were pretty good quality. Price point of $20/lbs (it says $1.25/oz on the wall which required some mental maths XD) is a bit high, but nothing crazy. Each of our bowls came out to be in the $15-20 range.
I think they have some credit card surcharge (like 3%? which is unfortunate.) Overall good experience and would come back.
Eff Dee
Just what I wanted. This place is like a subway but it's soup. Tasty broth. Most of the fish balls were yummy. The sausages tasted a little off but this is a good place for soup.
lucy sunny
1bowl 38＄？？？
George Linkhauer II
Great way to do hot pot. Very good variety & quick service :) We will be back.
D D
A little on the expensive side cost over $20 for a bowl but that is also because i added a lot of stuff in bowl. It is weight priced for DIY hotpot.
박서연
Best place to get mala foods and rice noodles!
Food: 5
Peter Yang
Sorry. Too expensive and takes out the fun out of hotpot.
Adela qiu
My friend recommended me this place and I think they have decent food but a little overpriced.
Atmosphere: 3
Food: 5
Service: 4
Qikun HAN
1. the entrance environment has a strange odor, like yesterday's uncleaned stench 2. Poor service attitude, need to hand the cell phone to the merchant's pos machine instead of putting it close to the customer when making payment
I wish it could be cheaper but I have nothing to complain about. Great tastes!
Atmosphere: 5
Food: 5
Service: 5
Tommii Zeng
I wish it could be cheaper but I have nothing to complain about. Great tastes!
Atmosphere: 5
Food: 5
Service: 5
George Z
Total Score: 5.94
Bathroom: N/A Didn’t use the bathroom
Customer . Not really customer service cuz it’s like more of an eat n go kinda place. However lots of self service stuff and liked how there was water readily available. I also liked the beepy thing to call you when the food was ready
Very cramped and not too clean
Very good food! It was the right amount of spice for what I chosen and I was able to pick everything I loved. Had wide variety. I wish I had gotten a bowl of rice though.
Wow: -0.25/1. Normal restaurant. However, it’s a bit overpriced and crowded
Total Score = (CS + 2*AM + 5*FOOD + WOW)/0.9
Atmosphere: 2
Food: 4
Service: 4
Kenix Lin
$23. Cost by weight. Always wanted to try this place since moving to Pittsburgh and finally got to try it today. I got medium spicy male tang and it was a good level of spice. Would recommend
Atmosphere: 5
Food: 5
Service: 5
mike razanauskas
Camille was our waitress and she was terrific. This was our first visit and she was patient, friendly and attentive. We chose HotPot. The ingredients were fresh, the variety was impressive and the set up was unique and fun.
We will return soon to enjoy another delicious meal with all the variety you could want
WORST CUSTOMER SERVICE EVER!!! the owner got so irritated and raised his tone when asked something about the menu as it was my first time there. He has the worst attitude. NEVER GOING BACK THERE !!
Pretty solid mala hotpot place. I came by with my family for a weekend lunch recently and there were plenty of seats (some customers coming in and out while we were there).
For the malatang, it's all self-serve for the ingredients, and you weigh/tell them what soup base you want at the counter. The selection of veggies is pretty large, and the meats were pretty good quality. Price point of $20/lbs (it says $1.25/oz on the wall which required some mental maths XD) is a bit high, but nothing crazy. Each of our bowls came out to be in the $15-20 range.
I think they have some credit card surcharge (like 3%? which is unfortunate.) Overall good experience and would come back.
Just what I wanted. This place is like a subway but it's soup. Tasty broth. Most of the fish balls were yummy. The sausages tasted a little off but this is a good place for soup.
1bowl 38＄？？？
Great way to do hot pot. Very good variety & quick service :) We will be back.
A little on the expensive side cost over $20 for a bowl but that is also because i added a lot of stuff in bowl. It is weight priced for DIY hotpot.
Best place to get mala foods and rice noodles!
Food: 5
Sorry. Too expensive and takes out the fun out of hotpot.
My friend recommended me this place and I think they have decent food but a little overpriced.
Atmosphere: 3
Food: 5
Service: 4
1. the entrance environment has a strange odor, like yesterday's uncleaned stench
2. Poor service attitude, need to hand the cell phone to the merchant's pos machine instead of putting it close to the customer when making payment
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I wish it could be cheaper but I have nothing to complain about. Great tastes!
Atmosphere: 5
Food: 5
Service: 5
I wish it could be cheaper but I have nothing to complain about. Great tastes!
Atmosphere: 5
Food: 5
Service: 5
Total Score: 5.94
Bathroom: N/A
Didn’t use the bathroom
Customer .
Not really customer service cuz it’s like more of an eat n go kinda place. However lots of self service stuff and liked how there was water readily available. I also liked the beepy thing to call you when the food was ready
Very cramped and not too clean
Very good food! It was the right amount of spice for what I chosen and I was able to pick everything I loved. Had wide variety. I wish I had gotten a bowl of rice though.
Wow: -0.25/1.
Normal restaurant. However, it’s a bit overpriced and crowded
Total Score = (CS + 2*AM + 5*FOOD + WOW)/0.9
Atmosphere: 2
Food: 4
Service: 4
$23. Cost by weight. Always wanted to try this place since moving to Pittsburgh and finally got to try it today. I got medium spicy male tang and it was a good level of spice. Would recommend
Atmosphere: 5
Food: 5
Service: 5
Camille was our waitress and she was terrific. This was our first visit and she was patient, friendly and attentive. We chose HotPot. The ingredients were fresh, the variety was impressive and the set up was unique and fun.
We will return soon to enjoy another delicious meal with all the variety you could want
Atmosphere: 5
Food: 5
Service: 5
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