McDonald's
4849 McKnight Rd, Pittsburgh
(412) 364-4773
Recent Reviews
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Went through the drive thru and only got 2 pies instead of 3. So I went back in to get the 3rd and as I stood there 4 people, FOUR, looked dead at me and turned & WALKED AWAY! I had to holler to get some help. I kindly asked them if we (2 others arrived in the 10 minutes I waited) could get some help. The customer behind me said they’ll just ignore you. They sure did too. I had to holler until the manager came. AWFUL and severely unacceptable. Next time I’ll just got back and help myself. I’d have better service that way!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcdouble
I rate this store a one. Order in drive thru and there was three pieces of mouse poop in foil bag. Contact head quarters and store and Ashley manager said no way. And hung up phone. Then called head quarters.
Atmosphere: 1
Food: 1
Service: 1
At 6:36am I pull up to the drive thru to be greeted with what do you want that's the first thing. I order a large sweet tea with lite ice she trys to hand me a tea full of ice. I say It's suppose to be lite ice . She then shows her mood and tells me that is lite ice. I ask for less ice and she makes an announcement to the employees around about how I want less ice. The manager loudly says that's not my fault and mutters other negative words so I can hear thru the closed window. The worker shows how annoyed she is with he body language. And I asked why is that lady being so rude and the window closes with her body language showing she has no customer service. That's the second time here they have showed anger for asking for less ice. This place is a mess and needs some happiness and positivity. God bless
Atmosphere: 1
Food: 2
Service: 1
This place has messed up my order the past 5 times I do drive through. Like the order on the screen is right but when I pull away and look at my food it’s wrong every time.
The staff are great....they are very helpful
Atmosphere: 5
Food: 5
Service: 5
So I've been running an experiment to see when I finally get table service at this mcdonald's. I'm at almost 100 orders and I can count on my hand how many times it's been delivered to the table but only once in the last 4 months. I was even hurt once and had to get my son to grab the food. There are some good staff but there are a few that shouldn't work in service at all and are rude on a regular basis. If you frequent you know who I'm talking about, loud and yells at customers.
Atmosphere: 2
Food: 3
Service: 1
We had a totally ala carte order and the team handled it correctly and quickly. The cashier was especially competent and very nice. I've had a much less satisfactory stop at this McDonalds before and avoided it for a while. Today's stop was great and I would eat here again due to the good service.
Vegetarian options: I ordered fish sandwiches which are not on the food list above.
Atmosphere: 5
Food: 4
Service: 5
The store was completely empty but still dirty. Urine all on the bathroom floor . Fries on the restaurant floor
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
Horrible! They made me wait for 30 minutes and they forgot my fries and chicken nuggets! Horrible service. Do not recommend.
Atmosphere: 3
Food: 5
Service: 1
They are getting everyone's order completely wrong. Manager is screaming at everyone and it took me 20 minutes just to get a large coke.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Friendly drive thru. One of better McD's but on this trip, my deluxe burger obviously sat for awhile - the meat was dry and barely warm. It happens, but all the other food was fine.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Quarter Pounder Hamburger
food is cold drinks are flat floor is dirty and the management is rude
Atmosphere: 1
Food: 1
Service: 1
Only 3 cars in drivethru and they made us wait 15 min before they even took an order then waited another 20 to get 2 double cheeseburgers. Disgusting service the employees don't deserve even $8 n hour
Go to the McDonald's that's only 4 mins up the road.
Atmosphere: 1
Food: 1
Service: 1
Don’t order for delivery. You’ll never get everything you order. May as well throw your money out the window cause you won’t get a refund either. Don’t bother calling and speaking to anyone because they can’t be bothered. They’ll tell you “they haven’t had a delivery order in a while” “can’t pull up your order” yet say your correct name and proceed to tell you “your food was definitely in the bag” which it most definitely wasn’t.
Food: 1
Service: 1
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