McDonald's
7702 McKnight Rd, Pittsburgh
(412) 364-1138
Recent Reviews
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Manager got into a fight with customers.
Food is routinely late.
Atmosphere: 1
Food: 2
Service: 1
It's like... It really is just the perfected example of consumerism and capitalism combined. We should all congratulate ourselves on destroying everything for this.
Atmosphere: 3
Food: 4
Service: 5
What a terrible experience! I ordered 2 sandwiches, one fry and a shake. They had me pull up, where I sat and sat.. waiting for my order. I watched car after car..after me get their orders and go. I had to walk into restaurant. They brought up 1 sandwich after another wait and it was totally wrong. I just don't understand. I waited awhile again to g
et 2 sandwiches and fries. ... really??!!
Food: 3
Service: 1
My wife and I have brought grandkids here for at least 5 years, mainly because of play area. Saturday, Nov 9, 2024 was terrible in some respects. Manager informed me of new ownership when I complained about 1) tray delivered with no napkins, no salt, no catsup despite 2 happy meals with fries, plus 2 extra fries. Large fries were cold so I asked for replacement. This came with requested catsup - 4 or 5 packets. My grandson uses many packets, also on nuggets - they are not wasted - so I asked for additional. Was told they are not allowed to give us more catsup. I had spent over $29 and I can't get enough catsup? My wife and I had ordered a quarter pounder with cheese and bacon plus EXTRA bacon, intending to share. It arrived cold - so I went to the front window and eventually someone talked to me. I complained re burger and this person said OK and walked to our table to fetch the uneaten cold burger which I had neglected to bring. After 15-20 minutes I walked back to front counter and again, waited for human to talk to. Found out no replacement had been created so I asked for my money back. Counter person walked back to our table to fetch our catsup covered receipt to verify I had described the burger correctly. I asked for manager; initially told manager too busy to talk to me. But then he came and told me he couldn't change the catsup policy or leave napkins or even salt for self-service because of new owner. He pointed to sign behind him that had a phone # to get in touch with owner or actual responsible human. I did text much of the above to that number on Saturday in the store. I also re-texted it this morning. No response. So some investor looked at the spread sheet and realized he/she could reduce expenses a certain amount by making these changes. There's an old saying about being "penny-wise and pound foolish". He/she is killing the golden goose in my opinion.
Atmosphere: 3
Food: 1
Service: 1
What can I say? It's McDonald's
Atmosphere: 3
Food: 3
Service: 3
Sorry Micky D... you always rank short somehow. Using your app is the only reason I stop
Service: 2
Recommended dishes: Double Cheeseburger
They just don't care
Atmosphere: 1
Food: 3
Service: 2
Sucked
New people working the drive-thru in the evenings. They don't seem to care. They can't communicate properly. And take forever.......
Atmosphere: 2
Food: 3
Service: 1
Good place for kids
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Crispy Chicken Sandwich, Burgers, Chicken Mcnuggets, Big Mac
Restaurantji Recommends
4mos ago a customer advised"This place is filthy! Dirt, spills, spider webs from the window across the door in the gym area, crumbs everywhere! The counters are covered in old spils and stains. I didn't even want to set my cup down to get ice. It clears the place isn't wiped down or mopped ever! Never again"
AGAIN.. today right after school. Tge gym area was nasty!! Smears on floor. Table was gross.. restroom smelled disgusting and stains . Young guy in charge today asked if I had a complaint then hung up on me. Their lucky I didn't slip on their dirty floors!! What's your name?
Atmosphere: 1
Food: 5
Service: 5
Horrible. People ignorant, slow service and usually gets your order wrong. I will never go back here
Atmosphere: 2
Food: 3
Service: 1
You could only order at one of their kiosks. For 30 years i got a quarter pounder with lettuce and tomato only. There is no option for that on their computer.
Food: 5
Service: 4
Recommended dishes: Cheeseburger, Burgers, Big Mac
The new girl at the 1st window can barely speak English and is vaping on the job. I watched her while she turned her back.
Not good…
Need a refund.
Atmosphere: 1
Food: 3
Service: 2
No one who works here is properly trained on the birthday promotion McDonalds offers don’t try to redeem it here they’ll just be rude to you.
Food: 1
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