Palm Court

530 William Penn Pl, Pittsburgh
(412) 281-7100

Recent Reviews

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david

I love the Sunday brunch at terrace room. It's become a tradition for me and my granddaughter before seeing a Sunday matinee ballet. The food is always delicious and the staff is always so pleasant.

Mary

Food and atmosphere were great. We had a 1030 reservation for 2 however and never got seated until 11. .

Shawn

Our waiter farted on us when he delivered the bill then promptly ran. To call it a crop dusting, is the understatement of the year. My shirt will never be the same.

Edward

I was disappointed in the very limited menu selection. However, everything we ordered was awesome.

Dawn

I took my 93 year old Aunt and my Mom to The Terrace Room for brunch on Sunday. We had a beautiful experience and wonderful service. The food was excellent, fresh and there was a wide variety.

Jenn

We went for breakfast it was really good. The service as always was impeccable only complaint was the chairs were a little uncomfortable but we would go back

Willard

Our dining experience was fantastic! Manager Chris and Server MaKenzie were the best and went out of their way to make sure everything was to our satisfaction. They were both very warm and friendly. The food was superior.

Roger

The room, though not adorned with bright colors was very elegant with heavy dark wood furnishings. We could look out a window overlooking a park and fountain. Service was a bit slow but steady, friendly, professional, and super courteous. There were just more customers then maybe the appropriate ratio to servers. The food was great; well prepared and served at an appropriate temperature. We allowed extra time and really enjoyed all aspects of our meal. Well go again!!

madissan ham

The price for high tea is diabolical for the amount of food they provide and the quality. The sandwiches were tiny and essentially just an egg salad and chicken salad sandwich. $55 per person for tiny little bites of food. We had a group of four and we only received one tray of food; we each had one little sandwich and one little pastry. We spent roughly $250 (with tip and tax) for a small amount of mediocre food. Additionally, service was slow and they had pre-set tea flavors. Usually, at a high tea, you have an array of options to select from. Lastly, the scones were terrible - had an odd taste, I couldn’t quite tell but it tasted like too much salt or baking soda was used. On a positive note, the William Penn is a beautiful hotel and has a lovely atmosphere. Your money is better spent elsewhere unfortunately.

Atmosphere: 4

Food: 2

Service: 2

Rodney Parsons

Spectacular service, food quality

Atmosphere: 5

Food: 5

Service: 5

SallyJ

Right amount of food for an afternoon tea. I appreciated that the chef was able to accommodate my husband's gluten allergy. I also enjoyed the variety of teas that were served throughout the tea service. Finally our waiter Robert was very personable and his service was excellent.

Robert was our waiter & he was so fun, polite, and informative! We had such a great time doing Afternoon Tea! The food was so good and the tea was delicious. Thank you for having us!

We had a excellent meal, and great service. I had a Cesar salad, and the Boar Blogsnase. My wife had a Filet. Our server provided excellent service, and was helpful and friendly. It was my wife's birthday, and they comped her a piece of cheesecake, which she enjoyed. We will definitely be returning. Thanks again.

Gary

We were literally the only table in the restaurant (between shows). Filet ordered medium and came out very much over well done. Branzino was so overcooked that you could barely cut it with knife. I don't mind paying premium but food has to be edible. Do not recommend

I indicated on the reservation that one guest in our party did not eat chocolate but no accommodation was made and three of the dessert items were chocolate. Also I was disappointed that clotted cream was not part of the scone course.

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