The soup and sandwiches are definitely yummy. Customer service was great!
Atmosphere: 4
Food: 4
Service: 5
Kristy Ennis
I’m never ordering from this location again. My husband ordered delivery for me and they were out of the bread bowl but instead of calling us to let us know, they just sent an extra roll. I would have had him go to a different location if I had known. I have a bad case of the flu and finally worked up an appetite and there was a big piece of plastic in it. I wish I was able to upload a picture to show you. Never again.
Food: 1
time isn't what you think
I took a co-worker to eat here she said "it was all right.."
Shorif Rahman
Manager needs to be replaced at this location,Night manager has no sense of customer serviceJesse this is a direct call out to you, get your act together!How do you not have the courtesy to swap a soup for a customer that has a tomato allergy
Atmosphere: 3
Food: 3
Service: 1
Rosalie Panasiuk
I love this Panera! I go every morning and its a great quiet place to sit. The service could be better but its not really a problem. The food is amazing and I love my panera trips.
Atmosphere: 5
Food: 5
Service: 3
Mehmet Batuhan ATASOY
Today I came to Boulevard of the Allies spot of Panera as usual for my lunch then there was slightly misunderstanding after I placed order. They put the wrong bread instead tomato basil bread. But employees, environment, even customers are so genuinely engaging with each others. And one of the employee brought me this package while eating my sandwich. He prepared the same order with tomato basil bread. And he apologized and gave it to me. I felt embarrassed for a moment on the other hand I glad to pick this spot for having my lunch. They created family atmosphere behind of the country and with the every each customer. I love that! I wanna say thank you one more time! Thanks for making my day happy!
Atmosphere: 5
Food: 5
Service: 5
Jecci
Super nice people, healthy food, and a really cozy spot.
Atmosphere: 5
Food: 5
Service: 5
Nona Jones
They will cancel your order and not tell you while making literally dozens of other orders all around you. You dont matter. Apparently, that's corporates decision so I'm giving a review so corporate gets the picture. Used to spend $50 a month on panera food - no more. I'm on my lunchbreak, I give you an hour to make my food and order in advance but you decide my money and my time don't matter and cancel without telling me so now I'm working on an empty stomach. Never ordering online again from them. I get there's nothing the manager can do, but to walk in and see 3 people doing nothing only to have the app tell me they're too busy makes no sense.... I mean, if you were that slow, why couldn't you complete my order in 1 hour? Why do dozens of other people matter but not me??? Confused as hell over here.
Atmosphere: 1
Food: 1
Service: 1
Corrie Wright
I couldn't enter due to lantern fly infestation. please sweep entrance.
Atmosphere: 1
Service: 1
Bryan Sandmann
Good food and good service in a casual atmosphere. A definite repeat when I am back in the area.
Not many of these around but this is the best location in Pitt campus, not to be confused with Forbs Ave location which is trash3.
Alex B
I don’t understand this thing about cold not fresh bread, that’s the reason I didn’t go to a grocery store and came to Panera bread just to buy a fresh baguette instead I got a an old one that was obviously kept in fridge over night, what’s the purpose of bakery if you sell not fresh baked items, the irony is that it’s called Panera “bread” that sells not fresh bread ?♂️, the same happened to me the other day when I got not fresh chocolate croissant.
Food: 1
Donna Khoury
Just had Caramel Latte before doctor's appointment, but I do eat there also.Kid-friendliness: My great-grandson loves your Mac & Cheese.
The soup and sandwiches are definitely yummy. Customer service was great!
Atmosphere: 4
Food: 4
Service: 5
I’m never ordering from this location again. My husband ordered delivery for me and they were out of the bread bowl but instead of calling us to let us know, they just sent an extra roll. I would have had him go to a different location if I had known. I have a bad case of the flu and finally worked up an appetite and there was a big piece of plastic in it. I wish I was able to upload a picture to show you. Never again.
Food: 1
I took a co-worker to eat here she said "it was all right.."
Manager needs to be replaced at this location,Night manager has no sense of customer serviceJesse this is a direct call out to you, get your act together!How do you not have the courtesy to swap a soup for a customer that has a tomato allergy
Atmosphere: 3
Food: 3
Service: 1
I love this Panera! I go every morning and its a great quiet place to sit. The service could be better but its not really a problem. The food is amazing and I love my panera trips.
Atmosphere: 5
Food: 5
Service: 3
Today I came to Boulevard of the Allies spot of Panera as usual for my lunch then there was slightly misunderstanding after I placed order. They put the wrong bread instead tomato basil bread. But employees, environment, even customers are so genuinely engaging with each others. And one of the employee brought me this package while eating my sandwich. He prepared the same order with tomato basil bread. And he apologized and gave it to me. I felt embarrassed for a moment on the other hand I glad to pick this spot for having my lunch. They created family atmosphere behind of the country and with the every each customer. I love that! I wanna say thank you one more time! Thanks for making my day happy!
Atmosphere: 5
Food: 5
Service: 5
Super nice people, healthy food, and a really cozy spot.
Atmosphere: 5
Food: 5
Service: 5
They will cancel your order and not tell you while making literally dozens of other orders all around you. You dont matter. Apparently, that's corporates decision so I'm giving a review so corporate gets the picture. Used to spend $50 a month on panera food - no more. I'm on my lunchbreak, I give you an hour to make my food and order in advance but you decide my money and my time don't matter and cancel without telling me so now I'm working on an empty stomach. Never ordering online again from them. I get there's nothing the manager can do, but to walk in and see 3 people doing nothing only to have the app tell me they're too busy makes no sense.... I mean, if you were that slow, why couldn't you complete my order in 1 hour? Why do dozens of other people matter but not me??? Confused as hell over here.
Atmosphere: 1
Food: 1
Service: 1
I couldn't enter due to lantern fly infestation. please sweep entrance.
Atmosphere: 1
Service: 1
Good food and good service in a casual atmosphere. A definite repeat when I am back in the area.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Not many of these around but this is the best location in Pitt campus, not to be confused with Forbs Ave location which is trash3.
I don’t understand this thing about cold not fresh bread, that’s the reason I didn’t go to a grocery store and came to Panera bread just to buy a fresh baguette instead I got a an old one that was obviously kept in fridge over night, what’s the purpose of bakery if you sell not fresh baked items, the irony is that it’s called Panera “bread” that sells not fresh bread ?♂️, the same happened to me the other day when I got not fresh chocolate croissant.
Food: 1
Just had Caramel Latte before doctor's appointment, but I do eat there also.Kid-friendliness: My great-grandson loves your Mac & Cheese.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Cheese Bagel, Bear Claw, Strawberry Poppyseed Salad with Chicken, Cinnamon Crunch Bagel, Breakfast Sandwich, Muffins, Sweet Rolls
It's always clean they're always working and they all greet. I don't eat the food due to allergies.
Atmosphere: 5
Service: 5
You can relax and the people nice