Ordered a cinnamon roll. Worker tried to hand it to me directly. She realized she should put it on a tray, so she turned and put it on the only tray behind her which was dirty with crumbs from a previous pastry
Atmosphere: 4
Food: 3
Service: 1
Sue Emery
We visited this Panera in the morning and everyone there was super nice. The gentleman that took our order greeted us and helped us in making decisions on what to order. We got our meal it was amazing. We ordered something wrong and they quickly made it right for us. I had the avocado toast and it was fresh and perfect!!
Atmosphere: 5
Food: 5
Service: 5
June Crespo
I ordered a half dozen bagels to be sliced. My order included 3 everything bagels. Apparently they no longer had everything bagels and they took the liberty of changing my order without even checking with me. They informed me there were no everything bagels and they substituted plain. Not for me. I told them that was not what I wanted. I told them I would take 3 each of Asiago and sesame. The lady goes back (must have tossed the bag she gave me but she just tosses the bagels in the bag and doesn’t slice them. Every single time I go to this location there is a problem and they just don’t care!! So tired of the lack of customer service!!
Service: 1
Paul Stugart
I used to love Panera. I don’t anymore. McDonald’s food is better tasting, better quality, and not by much, but cheaper. What happened, in ordered a bacon, egg and cheese sandwich. They up charged me a dollar to use a bagel instead of ciabatta. The egg looked like a yellow piece of plastic, There was to TINY pieces of bacon and the cheese was so melted none was left on the sandwich.
And the bagels are half the size they used to be and it was not baked completely it was gooey.
The whole thing taste like I was eating a cardboard box. It had ZERO flavor.
Complete and total disappointment.
Atmosphere: 1
Food: 1
Service: 1
Anthony Frank
The blonde girl at the drive through was super nice and the service was quick!
Atmosphere: 5
Food: 5
Service: 5
Chloe Boehm
Best Panera around the city... and I've been to almost all of them. Food quality is excellent and so is the service. I order take-out or dine in regularly.
Atmosphere: 5
Food: 5
Service: 5
Dominic Pellegrini
I had the Bacon 🥓 Mac and cheese so good I really enjoyed it
Atmosphere: 5
Food: 5
Service: 5
EC
The chicken noodle soup was all broth. I poured it into a bowl and found two noodles, two carrots and a few scraps of chicken Horrible. Not wasting money at this place anymore.
One other note is their drive thru is terrible (super slow) and were out of a lot of things I tried to order. Would recommend another location over this one.
This place is literal trash. The food, service and atmosphere sucks. My order took nearly an hour longer than when I was told it would be ready. And I didn’t even get the right order. But I didn’t want to say anything because I had to be at work and couldn’t wait another hour. Then on top of that the employees were rude when I asked how much longer my food was going to be. So overall terrible experience. 10/10 do not recommend..
Atmosphere: 1
Food: 1
Service: 1
Emily Smithfield
Ordered online and went to the pick up area. There were at least 3 people behind the counter who saw me and straight up ignored me and kept talking to each other for almost 10 minutes (and it was not very busy). I didn’t want to just yell over the counter at them and be rude, but they should have stopped talking about random nonsense and helped me when they saw me.
Atmosphere: 4
Food: 4
Service: 1
Kasey Wright
Always fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
Emilee Butler
I wish this wasn’t the only drive thru bagel place near us or I would never come. I place a mobile order & spend anywhere from 15-30 minutes in line waiting for it. It can be 8am, or 1pm you always end up waiting forever.
Zoe Gorka
I've been here twice now and ordered the same sandwich and both times it has come out cold in the center. They won't take it back to warm it up. The first time they had me microwave it in the coffee microwave. This time they didn't have the microwave any more and told me there was nothing they could do about it. I'm pregnant and I cant eat a half cold chicken sandwich. Literally all I needed was 30 seconds in a microwave.
A nicer atmosphere than some others.
Atmosphere: 4
Food: 4
Service: 4
Ordered a cinnamon roll. Worker tried to hand it to me directly. She realized she should put it on a tray, so she turned and put it on the only tray behind her which was dirty with crumbs from a previous pastry
Atmosphere: 4
Food: 3
Service: 1
We visited this Panera in the morning and everyone there was super nice. The gentleman that took our order greeted us and helped us in making decisions on what to order. We got our meal it was amazing. We ordered something wrong and they quickly made it right for us. I had the avocado toast and it was fresh and perfect!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a half dozen bagels to be sliced. My order included 3 everything bagels. Apparently they no longer had everything bagels and they took the liberty of changing my order without even checking with me. They informed me there were no everything bagels and they substituted plain. Not for me. I told them that was not what I wanted. I told them I would take 3 each of Asiago and sesame. The lady goes back (must have tossed the bag she gave me but she just tosses the bagels in the bag and doesn’t slice them. Every single time I go to this location there is a problem and they just don’t care!! So tired of the lack of customer service!!
Service: 1
I used to love Panera. I don’t anymore. McDonald’s food is better tasting, better quality, and not by much, but cheaper. What happened, in ordered a bacon, egg and cheese sandwich. They up charged me a dollar to use a bagel instead of ciabatta.
The egg looked like a yellow piece of plastic,
There was to TINY pieces of bacon and the cheese was so melted none was left on the sandwich.
And the bagels are half the size they used to be and it was not baked completely it was gooey.
The whole thing taste like I was eating a cardboard box. It had ZERO flavor.
Complete and total disappointment.
Atmosphere: 1
Food: 1
Service: 1
The blonde girl at the drive through was super nice and the service was quick!
Atmosphere: 5
Food: 5
Service: 5
Best Panera around the city... and I've been to almost all of them. Food quality is excellent and so is the service. I order take-out or dine in regularly.
Atmosphere: 5
Food: 5
Service: 5
I had the Bacon 🥓 Mac and cheese so good I really enjoyed it
Atmosphere: 5
Food: 5
Service: 5
The chicken noodle soup was all broth. I poured it into a bowl and found two noodles, two carrots and a few scraps of chicken Horrible. Not wasting money at this place anymore.
One other note is their drive thru is terrible (super slow) and were out of a lot of things I tried to order. Would recommend another location over this one.
Atmosphere: 1
Food: 1
Service: 1
The service is top notch always
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This place is literal trash. The food, service and atmosphere sucks. My order took nearly an hour longer than when I was told it would be ready. And I didn’t even get the right order. But I didn’t want to say anything because I had to be at work and couldn’t wait another hour. Then on top of that the employees were rude when I asked how much longer my food was going to be. So overall terrible experience. 10/10 do not recommend..
Atmosphere: 1
Food: 1
Service: 1
Ordered online and went to the pick up area. There were at least 3 people behind the counter who saw me and straight up ignored me and kept talking to each other for almost 10 minutes (and it was not very busy). I didn’t want to just yell over the counter at them and be rude, but they should have stopped talking about random nonsense and helped me when they saw me.
Atmosphere: 4
Food: 4
Service: 1
Always fresh and fast.
Atmosphere: 5
Food: 5
Service: 5
I wish this wasn’t the only drive thru bagel place near us or I would never come. I place a mobile order & spend anywhere from 15-30 minutes in line waiting for it. It can be 8am, or 1pm you always end up waiting forever.
I've been here twice now and ordered the same sandwich and both times it has come out cold in the center. They won't take it back to warm it up. The first time they had me microwave it in the coffee microwave. This time they didn't have the microwave any more and told me there was nothing they could do about it. I'm pregnant and I cant eat a half cold chicken sandwich. Literally all I needed was 30 seconds in a microwave.
Atmosphere: 1
Food: 1
Service: 1
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