Panera Bread

3432 William Penn Hwy, Pittsburgh
(412) 816-5820

Recent Reviews

Rana Zakerzadeh

The staff were very sweet. Bathroom and cafe area were very clean. Food...well nothing unexpected :) Panera food is just okay in my opinion and breads are not anything special as it used to be. It gets the job done! Got a breakfast sandwich and espresso.Plenty parking spots.

Atmosphere: 5

Food: 4

Service: 5

Cheryl Forgie

Out of most food, bakery area was dirty looking, food out of trays, food wasn't warm, everything I tried to order was not available, terrible management. Will not go again.Parking: Not enough handicap!

Atmosphere: 3

Food: 1

Service: 2

Daniel Boyle

Good location, good foods, nice staff

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Flatbread Pizza with Pepperoni, Tomato Soup of the Day, Cinnamon Crunch Bagel

Paul P

Good Panera...everything here just as you'd expect.

Atmosphere: 5

Food: 5

Service: 5

Gachaxx Jordan

there was a bug in my mothers food but sh overall it looks goood

Margaret Bologna

Picked up a dozen bagels this morning - no way were they fresh - either yesterday leftovers or frozen- difficult to slice, almost impossible to bite through- had to cut bite sized pieces just to avoid harming my teeth- they were also flatter and narrower than usual. Maybe it’s a problem with the dough- not sure- just know that a pack of Thomas’s from the supermarket would have been better.

Atmosphere: 3

Service: 3

Scott Greene

This was a takeout order in the young lady that helped us at the front counter was very helpful gave us different opportunities different products very good salesperson

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mediterranean Sandwich, Cinnamon Crunch Bagel

Margaret Bungard

The cinnamon bagel is fantastic!Wheelchair accessibility: Everything on one level. No steps.

Atmosphere: 5

Food: 5

Service: 5

Robert D

The last three times we were at this location, they were out of things like diet soda, pepperoni, bread, and other stuff. Someone needs to keep track of their stock and clean the place up.

Atmosphere: 3

Food: 3

Service: 4

Dabora Allen

I fell in love with the soups. They don't care what color you are everyone is treated fairly and I love the

Atmosphere: 5

Food: 5

Service: 5

Sherry McNew

My family and I have come to this location a few times. Every one of these times the staff act as if we were "putting them out" by placing our order. We have gone in a few times, giving them the benefit of the doubt, thinking perhaps that maybe whomever "helped" us was having a bad day. No, unfortunately, it's been every single time and by multiple staff and management. This location just doesn't have friendly or even nice staff. I am sorry that I came here with my family to enjoy some bagels and made them actually have do their jobs and offer any type of service to us your patrons. I know you would rather not have to do anything at all and get paid to stand there on your phones. If not wanting to be "busy" is what this business wants, that's exactly what they will get. With their low quality of customer service, people will slowly stop coming in and they'll have more time to get paid to do nothing, but they will also not get raises and could also be without a job when they are forced to close this location due to poor sales, etc.

Len H.

Food and service are usually good. Feels a bit cramped inside.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Baguette, Creamy Tomato Soup, Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick 2, Panera Grilled Cheese and Tomato Soup You Pick 2, Greek Salad, Panera Bagel Variety

Abigail Taney

I come here a lot for picking up doordash’s, I had an instance on 9/20 where I was waiting 45 minutes for one order. So I asked what they are waiting on, The Manager on duty was a middle aged female with ginger hair and she was extremely unprofessional. She came up to me as i was asking what they were waiting on for the order and she came up to me saying “ dont talk to my employee like that now stand back and stay quiet” It was the worst experience I have ever had at any panera in my whole life. I didn’t ask the name since she pushed me back but if i ever have an experience like that again with her I will be calling her boss and personally complaining. The employees Themselves were very kind as was I.

Annie M

Not worth it anymore since prices went up. $3-4 for a fountain drink? $9 for a cold sandwich and then they forget to give you chips? Sheetz is across the street, trust me, you'll have a better experience there.

Atmosphere: 3

Food: 3

Service: 3

Carol

Uncharacteristically slow today. One person trying to take care of all the front-end customers is short-sighted. Someone from the back should have come out to help her. The server in the front was doing her best, but having only 2 arms and 2 legs left her quite busy. Do better for your employees, Panera!

Atmosphere: 5

Food: 5

Service: 3

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